update failure

When I try to use the automatic security update page I keep geting the
following message, " the website has encountered a problem and cannot display
the page you are trying to view. " then it shows self help options that are
either useless or has nothing to do with the problem . ANy one else having
this problem with Wondows XP sev pack 3

Hello Ken,


Well, if the problem is with the website, just wait a while and
try again. I have seen this error before, and it usually clears up in a few
hours.
-=-

Any other errors number
-=-

Reboot and Re-setting the Windows Update components with the Aggressive part
of the Fix

How do I reset Windows Update components?
<http://support.microsoft.com/kb/971058>



Ǝиçεl
◕‿◕
-=-


"Ken" wrote:

> When I try to use the automatic security update page I keep geting the
> following message, " the website has encountered a problem and cannot display
> the page you are trying to view. " then it shows self help options that are
> either useless or has nothing to do with the problem . ANy one else having
> this problem with Wondows XP sev pack 3
>

Yes. Almost the same problem. The Service Pack 3 update (which takes forever)
gets near the end and errors out. Then everything has to be undone (which
takes forever) and the computer has to restart. The update notification icon
is always on and the SP3 always crashes. There is some way of getting help
after the crash but it seems random whether the link to help appears or not.
Couldn't find it this time.

"Ken" wrote:

> When I try to use the automatic security update page I keep geting the
> following message, " the website has encountered a problem and cannot display
> the page you are trying to view. " then it shows self help options that are
> either useless or has nothing to do with the problem . ANy one else having
> this problem with Wondows XP sev pack 3
>

You receive a "Windows Update has encountered an error and cannot display
the requested page" error message when you try to install an update:
http://support.microsoft.com/kb/883614

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

Ken wrote:
> When I try to use the automatic security update page I keep geting the
> following message, " the website has encountered a problem and cannot
> display the page you are trying to view. " then it shows self help options
> that are either useless or has nothing to do with the problem . ANy one
> else having this problem with Wondows XP sev pack 3