Update failure-Windows Media Player 11

I’m running Windows XP Home Edition SP2 on a Toshiba Satellite laptop.
Windows Media Player 9 is currently installed. When I try to install Windows
Media Player 11 from the Windows website I get a dialog box that says “Cannot
complete Windows Media Player 11 Setup�. The Web Help button tells me that
ERROR 8007F00D has been encountered.

I did a search for that error and found the suggestion that I rename
spupdsvc.exe. I did this but I still got the same result when I tried to
install both Windows Media Player versions 10 and 11.

The wmsetup.log file contains the following errors:

package WMP11Setup: 0x8007f00d
package WMP11AUsetup: 0x80070643


Any suggestions out there in newsgroup land? Any help vastly appreciated.

--
Ocean Cruise Girl

Forwarded to microsoft.public.windowsmedia.player newsgroup via crosspost.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

OCG wrote:
> I’m running Windows XP Home Edition SP2 on a Toshiba Satellite laptop.
> Windows Media Player 9 is currently installed. When I try to install
> Windows Media Player 11 from the Windows website I get a dialog box that
> says “Cannot complete Windows Media Player 11 Setup�. The Web Help
> button tells me that ERROR 8007F00D has been encountered.
>
> I did a search for that error and found the suggestion that I rename
> spupdsvc.exe. I did this but I still got the same result when I tried to
> install both Windows Media Player versions 10 and 11.
>
> The wmsetup.log file contains the following errors:
>
> package WMP11Setup: 0x8007f00d
> package WMP11AUsetup: 0x80070643
>
>
> Any suggestions out there in newsgroup land? Any help vastly appreciated.

Q: How do I trouble-shoot a v11 player install error?
http://zachd.com/pss/pss.html#setup11

> The core installer log file for WMP11 is %windir%\wmsetup.log . It also logs to
> wmfdist11.log (these are the detailed results for WMFDist11.exe), wmp11.log (these are the
> detailed results for WMP11.exe), and Wudf01000Inst.log (these are the detailed results for
> the UMDF portion of the install). The file updspapi.log is a log produced by update.exe
> that may be of interest. (And there's further data in c:\windows\updspapi.log too .) But,
> chiefly: wmsetup.log is your starting point.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



OCG wrote:

> I’m running Windows XP Home Edition SP2 on a Toshiba Satellite laptop.
> Windows Media Player 9 is currently installed. When I try to install Windows
> Media Player 11 from the Windows website I get a dialog box that says “Cannot
> complete Windows Media Player 11 Setup�. The Web Help button tells me that
> ERROR 8007F00D has been encountered.
>
> I did a search for that error and found the suggestion that I rename
> spupdsvc.exe. I did this but I still got the same result when I tried to
> install both Windows Media Player versions 10 and 11.
>
> The wmsetup.log file contains the following errors:
>
> package WMP11Setup: 0x8007f00d
> package WMP11AUsetup: 0x80070643
>
>
> Any suggestions out there in newsgroup land? Any help vastly appreciated.
>

"MowGreen [MVP]" wrote:

> Q: How do I trouble-shoot a v11 player install error?
> http://zachd.com/pss/pss.html#setup11
>
> > The core installer log file for WMP11 is %windir%\wmsetup.log . It also logs to
> > wmfdist11.log (these are the detailed results for WMFDist11.exe), wmp11.log (these are the
> > detailed results for WMP11.exe), and Wudf01000Inst.log (these are the detailed results for
> > the UMDF portion of the install). The file updspapi.log is a log produced by update.exe
> > that may be of interest. (And there's further data in c:\windows\updspapi.log too .) But,
> > chiefly: wmsetup.log is your starting point.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> OCG wrote:
>
> > I’m running Windows XP Home Edition SP2 on a Toshiba Satellite laptop.
> > Windows Media Player 9 is currently installed. When I try to install Windows
> > Media Player 11 from the Windows website I get a dialog box that says “Cannot
> > complete Windows Media Player 11 Setup�. The Web Help button tells me that
> > ERROR 8007F00D has been encountered.
> >
> > I did a search for that error and found the suggestion that I rename
> > spupdsvc.exe. I did this but I still got the same result when I tried to
> > install both Windows Media Player versions 10 and 11.
> >
> > The wmsetup.log file contains the following errors:
> >
> > package WMP11Setup: 0x8007f00d
> > package WMP11AUsetup: 0x80070643
> >
> >
> > Any suggestions out there in newsgroup land? Any help vastly appreciated.
> >
> hi, mowgreen, it's manny, i am just new in this computer langauge, i hope you expand the procedure on how to input security update for windows media player 11 for windows xp(kb936782)

http://zachd.com/pss/pss.html#setup11
should cover the basics of debugging any WMP11 setup failure. Start there,
let me know what further date you need. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"PA Bear" <> wrote in message
news:OQp$...
> Forwarded to microsoft.public.windowsmedia.player newsgroup via crosspost.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
> OCG wrote:
>> I’m running Windows XP Home Edition SP2 on a Toshiba Satellite laptop.
>> Windows Media Player 9 is currently installed. When I try to install
>> Windows Media Player 11 from the Windows website I get a dialog box that
>> says “Cannot complete Windows Media Player 11 Setup�. The Web Help
>> button tells me that ERROR 8007F00D has been encountered.
>>
>> I did a search for that error and found the suggestion that I rename
>> spupdsvc.exe. I did this but I still got the same result when I tried to
>> install both Windows Media Player versions 10 and 11.
>>
>> The wmsetup.log file contains the following errors:
>>
>> package WMP11Setup: 0x8007f00d
>> package WMP11AUsetup: 0x80070643
>>
>>
>> Any suggestions out there in newsgroup land? Any help vastly
>> appreciated.
>