update failure - WinXP Pro

I'm trying to run/install updates to Windows Xp Pro OS using the standard
process of selecting Windows Update. Whether I select Custom or Express i
receive this error...

(1)
[Error number: 0x80240030]
The website has encountered a problem and cannot display the page you are
trying to view.

Searching on this error code brings this resolution:
(2)
RESOLUTION
To resolve this problem, install Background Intelligent Transfer Service
(BITS) client version 1.5.

I download & try to install this (BITS) and receive message like this:
(3)
Another version is installed .. to continue uninstall the previous version
through 'add/remove programs'

I look for BITS in add/remove and it's not present...

Any ideas how I can get Windows Updates to run. I appear to have run into a
deadend

~Thanks for any possible solutions~

Which version of Internet Explorer are you using?
"KGM" <> wrote in message
news:1BD4ECDC-08B0-4F36-AA0F-...
>
> I'm trying to run/install updates to Windows Xp Pro OS using the standard
> process of selecting Windows Update. Whether I select Custom or Express i
> receive this error...
>
> (1)
> [Error number: 0x80240030]
> The website has encountered a problem and cannot display the page you are
> trying to view.
>
> Searching on this error code brings this resolution:
> (2)
> RESOLUTION
> To resolve this problem, install Background Intelligent Transfer Service
> (BITS) client version 1.5.
>
> I download & try to install this (BITS) and receive message like this:
> (3)
> Another version is installed .. to continue uninstall the previous version
> through 'add/remove programs'
>
> I look for BITS in add/remove and it's not present...
>
> Any ideas how I can get Windows Updates to run. I appear to have run into
> a
> deadend
>
> ~Thanks for any possible solutions~
>
>
>
>

IE version 6.0.2900.2180.xpsp_sp2.gdr.050301-1519

"John Butler" wrote:

> Which version of Internet Explorer are you using?
> "KGM" <> wrote in message
> news:1BD4ECDC-08B0-4F36-AA0F-...
> >
> > I'm trying to run/install updates to Windows Xp Pro OS using the standard
> > process of selecting Windows Update. Whether I select Custom or Express i
> > receive this error...
> >
> > (1)
> > [Error number: 0x80240030]
> > The website has encountered a problem and cannot display the page you are
> > trying to view.
> >
> > Searching on this error code brings this resolution:
> > (2)
> > RESOLUTION
> > To resolve this problem, install Background Intelligent Transfer Service
> > (BITS) client version 1.5.
> >
> > I download & try to install this (BITS) and receive message like this:
> > (3)
> > Another version is installed .. to continue uninstall the previous version
> > through 'add/remove programs'
> >
> > I look for BITS in add/remove and it's not present...
> >
> > Any ideas how I can get Windows Updates to run. I appear to have run into
> > a
> > deadend
> >
> > ~Thanks for any possible solutions~
> >
> >
> >
> >
>
>
>

Hi,

The reason you can't see BITS in Add/Remove programs is because:

1. It is included in the OS - BITS version 1.0 is included as part of
Windows XP.
2. It's included in the service pack - BITS version 1.2 is included in
Windows XP SP1. BITS version 2.0 is included in XP SP2.
3. You downloaded and installed a redistributable version[KBxxxxxx]. In
this case look for the relevant KB number in Add/Remove programs and
uninstall or
look for bitsuninst.exe and run the program.

Find out what version of BITS you are using by looking at the file version
of %SystemRoot%\system32\Qmgr.dll.

BITS version File version

1.0 6.0.xxxx.xxxx

1.2 6.2.xxxx.xxxx

1.5 6.5.xxxx.xxxx

2.0 6.6.xxxx.xxxx

2.5 6.7.xxxx.xxxx

3.0 7.0.xxxx.xxxx

All the best

Femi


"KGM" <> wrote in message
news:15F97575-0914-4B20-B3CC-...
>
> IE version 6.0.2900.2180.xpsp_sp2.gdr.050301-1519
>
> "John Butler" wrote:
>
>> Which version of Internet Explorer are you using?
>> "KGM" <> wrote in message
>> news:1BD4ECDC-08B0-4F36-AA0F-...
>> >
>> > I'm trying to run/install updates to Windows Xp Pro OS using the
>> > standard
>> > process of selecting Windows Update. Whether I select Custom or Express
>> > i
>> > receive this error...
>> >
>> > (1)
>> > [Error number: 0x80240030]
>> > The website has encountered a problem and cannot display the page you
>> > are
>> > trying to view.
>> >
>> > Searching on this error code brings this resolution:
>> > (2)
>> > RESOLUTION
>> > To resolve this problem, install Background Intelligent Transfer
>> > Service
>> > (BITS) client version 1.5.
>> >
>> > I download & try to install this (BITS) and receive message like this:
>> > (3)
>> > Another version is installed .. to continue uninstall the previous
>> > version
>> > through 'add/remove programs'
>> >
>> > I look for BITS in add/remove and it's not present...
>> >
>> > Any ideas how I can get Windows Updates to run. I appear to have run
>> > into
>> > a
>> > deadend
>> >
>> > ~Thanks for any possible solutions~
>> >
>> >
>> >
>> >
>>
>>
>>

Thanks for the info on BITS. I didn't find an uninstall, so uninstalled SP2.
I then returned to MS update and it would allow me to run the normal update
process. Things seem to be back on track now.

Thanks again

"Femi" wrote:

> Hi,
>
> The reason you can't see BITS in Add/Remove programs is because:
>
> 1. It is included in the OS - BITS version 1.0 is included as part of
> Windows XP.
> 2. It's included in the service pack - BITS version 1.2 is included in
> Windows XP SP1. BITS version 2.0 is included in XP SP2.
> 3. You downloaded and installed a redistributable version[KBxxxxxx]. In
> this case look for the relevant KB number in Add/Remove programs and
> uninstall or
> look for bitsuninst.exe and run the program.
>
> Find out what version of BITS you are using by looking at the file version
> of %SystemRoot%\system32\Qmgr.dll.
>
> BITS version File version
>
> 1.0 6.0.xxxx.xxxx
>
> 1.2 6.2.xxxx.xxxx
>
> 1.5 6.5.xxxx.xxxx
>
> 2.0 6.6.xxxx.xxxx
>
> 2.5 6.7.xxxx.xxxx
>
> 3.0 7.0.xxxx.xxxx
>
> All the best
>
> Femi
>
>
> "KGM" <> wrote in message
> news:15F97575-0914-4B20-B3CC-...
> >
> > IE version 6.0.2900.2180.xpsp_sp2.gdr.050301-1519
> >
> > "John Butler" wrote:
> >
> >> Which version of Internet Explorer are you using?
> >> "KGM" <> wrote in message
> >> news:1BD4ECDC-08B0-4F36-AA0F-...
> >> >
> >> > I'm trying to run/install updates to Windows Xp Pro OS using the
> >> > standard
> >> > process of selecting Windows Update. Whether I select Custom or Express
> >> > i
> >> > receive this error...
> >> >
> >> > (1)
> >> > [Error number: 0x80240030]
> >> > The website has encountered a problem and cannot display the page you
> >> > are
> >> > trying to view.
> >> >
> >> > Searching on this error code brings this resolution:
> >> > (2)
> >> > RESOLUTION
> >> > To resolve this problem, install Background Intelligent Transfer
> >> > Service
> >> > (BITS) client version 1.5.
> >> >
> >> > I download & try to install this (BITS) and receive message like this:
> >> > (3)
> >> > Another version is installed .. to continue uninstall the previous
> >> > version
> >> > through 'add/remove programs'
> >> >
> >> > I look for BITS in add/remove and it's not present...
> >> >
> >> > Any ideas how I can get Windows Updates to run. I appear to have run
> >> > into
> >> > a
> >> > deadend
> >> >
> >> > ~Thanks for any possible solutions~
> >> >
> >> >
> >> >
> >> >
> >>
> >>
> >>
>
>
>