I had to follow thrugh the entire process as listed and it work for me.
What caused the problem was the installation of a HP multifunction printer &
associated software from a HP CD. The install was successful & the printer
worked OK but after a while the PC bogged down.
At this time the MS Update service went west. It seems perhaps that HP "took
over" the update service for thire own purposes and effectively disabled the
MS updates.
On Uninstalling the printer and associated software this made things worse.
Despite following HP's way of uninstall it only partially unstalled the
software still leaving the the damaging bits installed (at large memory cost
too!!). Had to the MS unstall to get rid if the rest hopefully.
Luckily Stephen's post provided the fix.
So if you have a HP multifunction printer (printer, scanner, fax) then this
may be the root cause of any problems.
"Stephen" wrote:
> I found the answer to my own question in a previous post:
>
> >Some have reported that simply re-registering the MSXML3.DLL seems to fix the
> >problem.
> >1. Click Start.
> >2. Choose Run.
> >3. In the Run box, type: regsvr32 MSXML3.DLL
> >Press okay
>
> This worked for me, but the post goes on:
>
> >If that hasn't helped you may need to re-registered some more files:
>
> >1. Click Start.
> >2. Choose Run.
> >3. In the Run box, type (pressing okay after each one) :-
>
> >net stop wuauserv
>
> >Repeat for the following:
> >regsvr32 wuapi.dll
> >regsvr32 wups.dll
> >regsvr32 wuaueng.dll
> >regsvr32 wuaueng1.dll
> >regsvr32 wucltui.dll
> >regsvr32 wuweb.dll
> >regsvr32 MSXML3.dll
> >regsvr32 qmgr.dll
> >regsvr32 qmgrprxy.dll
> >regsvr32 jscript.dll
>
> >net start wuauserv
>
>
> "Stephen" wrote:
>
> > Having used MS Update without major problems for a year, the Update website
> > now claims "Files required to use Microsoft Update are no longer registered
> > or installed on your computer". When I click on "Register or reinstall the
> > files for me now" it downloads the files, says it is installing them but
> > gives the same message. No amount of doing it again makes any difference. Any
> > solutions?
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