update gets stuck

Right from installing our Server 2003 for small business we are unable to
complete windows update or microsoft update downloads. I have an update that
has been stuck at 6 percent for weeks now. We have a fast and reliable
internet connection.
Windows is able to determine what update are required and available, but
doing the actual download is a bridge too far. We get no error messages. Is
there a log file to examine somewhere?

Any clues are greatly appreciated
Huibert

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Huibert wrote:
> Right from installing our Server 2003 for small business we are unable to
> complete windows update or microsoft update downloads. I have an update
> that
> has been stuck at 6 percent for weeks now. We have a fast and reliable
> internet connection.
> Windows is able to determine what update are required and available, but
> doing the actual download is a bridge too far. We get no error messages.
> Is
> there a log file to examine somewhere?
>
> Any clues are greatly appreciated
> Huibert