I have run into the same type of issue and I think it's win xp sp2. If I
uninstall sp2, office 2003 works fine. I was hoping they would have a fix for
this by now because I don't want to uninstall sp2.
Here is the issues I'm having:
I installed sp2 on 2 different machines on our network. One of them had
office 2003 enterprise edition and the other had office 2003 professional
already installed on them. After installing sp2, Outlook gave me a switch
error. Excel gave the following errors:
'Files\Microsoft.xls' could not be found. Check the spelling of the
filename, and verify that the file location is correct.
Click Ok (only option) and this comes up:
'Office\OFFICE11\EXCEL.EXE' could not be found. Check the spelling of the
filename, and verify that the file location is correct.
Click Ok (only option) and Excel opens.
It is usable but it is very annoying.
I also get the following error in Word:
Word experienced an error trying to open the file. Try these suggestions:
Check the file permissions for the document or drive.
Make sure there is sufficient free memory & disk space.
Open the file with the Text Recovery converter.
If you click ok, you can still use Word, but again, it is annoying.
I'm not trying to open a specific file in Word. I'm just trying to open Word
with a new document.
We tried to uninstall & reinstall office 2003 on both machines & we still
got the same messages. We tried to change the open action of a file type
(from microsoft, ID# 207574) and that didn't work. We tried to re-register
Excel but that also didn't work. Sometimes Word won't even open. If you
double-click on it, it does nothing. If you reboot the machine, you can open
Word. We tried detect & repair. I unistalled sp2 from the computer running
office 2003 professional and Word & Excel are fine. This leads me to believe
that it is an issue with sp2.
I can't find anything specific to the problem we are having. Did anyone else
run into this or have any sugestions?
"Anthony C" wrote:
> Hi!
>
> I have an interesting problem, my Office programs (Office2003) all keep
> having installation problems. Whenever I try to use update, add/remove
> or use 'Detect and Repair' I get an error message from Windows
> Installer....
>
> " The installation source for this product is not available. Verify
> that the source exists and that you can access it."
>
> I have tried all sorts to fix this problem, updating windows installer,
> reinstalling all the Office apps (this can only be done after using the
> Windows Install Cleanup Utility!!) but the problem remains. I suspect
> kb921566 of playing a part in this but of course it wont uninstall!
> Listool is useless it just generates another crazy error and can't run.
>
> Anybody any ideas? Please?
>
> Thanks in anticipation!
>
> Anthony
>
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