Update for Internet Explorer 7 in Windows Vista (KB933566)

Keep getting following errors.
Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB933566)

Installation date: ‎06/‎08/‎2007 09:04

Installation status: Failed

Error details: Code 80070002

Update type: Important



Update for Windows Mail Junk E-mail Filter [July 2007] (KB905866)

Installation date: ‎06/‎08/‎2007 09:05

Installation status: Failed

Error details: Code 8007371B

Update type: Recommended

Have tried suggested fixes including renaming SOftware DItribution folder,
installing one at a time etc but no luck. ANyone any ideas? Running Vista
Home Premium.

80070002 File not found or the system can not find the file specified

Was KB933566 downloaded via Automatic Updates or from the Windows Update
site ?
If either/or, suggest you download and SAVE it to the root drive [the
drive where Windows is installed to, usually C:\], from:
http://www.microsoft.com/downloads/d...DisplayLang=en

When the download completes close IE7 and any other open programs.
Now go to Start, Start search and type in
cmd

*Right click* cmd in the Programs list
Choose ' Run as administrator', click Continue
If you are prompted for an administrator password or for confirmation,
type the password, or click Allow.
At the command prompt, type the following command, and then press ENTER:

wusa.exe C:\Windows6.0-KB933566-x86.msu

Press Enter

OR, locate Windows6.0-KB933566-x86.msu at C:\, *right click* it, choose
'Run as administrator', click Continue
If you are prompted for an administrator password or for confirmation,
type the password, or click Allow.
Restart the system

Did that get it installed ?

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


JohnE wrote:

> Keep getting following errors.
> Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB933566)
>
> Installation date: ‎06/‎08/‎2007 09:04
>
> Installation status: Failed
>
> Error details: Code 80070002
>
> Update type: Important
>
>
>
> Update for Windows Mail Junk E-mail Filter [July 2007] (KB905866)
>
> Installation date: ‎06/‎08/‎2007 09:05
>
> Installation status: Failed
>
> Error details: Code 8007371B
>
> Update type: Recommended
>
> Have tried suggested fixes including renaming SOftware DItribution folder,
> installing one at a time etc but no luck. ANyone any ideas? Running Vista
> Home Premium.
>

Thanks. Tried downloading both automatically and manually from web-site.
Followed your instructions but Vista would not let me save the file to the
root (C directory. Message says 'You do not have permission to save in this
location. Contact administrateor' However I AM the administrator!
(Confirmed in Control panel/user accounts). So I saved to desktop, closed all
apparently open programs and tried to install but it failed again.

"MowGreen [MVP]" wrote:

> 80070002 File not found or the system can not find the file specified
>
> Was KB933566 downloaded via Automatic Updates or from the Windows Update
> site ?
> If either/or, suggest you download and SAVE it to the root drive [the
> drive where Windows is installed to, usually C:\], from:
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> When the download completes close IE7 and any other open programs.
> Now go to Start, Start search and type in
> cmd
>
> *Right click* cmd in the Programs list
> Choose ' Run as administrator', click Continue
> If you are prompted for an administrator password or for confirmation,
> type the password, or click Allow.
> At the command prompt, type the following command, and then press ENTER:
>
> wusa.exe C:\Windows6.0-KB933566-x86.msu
>
> Press Enter
>
> OR, locate Windows6.0-KB933566-x86.msu at C:\, *right click* it, choose
> 'Run as administrator', click Continue
> If you are prompted for an administrator password or for confirmation,
> type the password, or click Allow.
> Restart the system
>
> Did that get it installed ?
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> JohnE wrote:
>
> > Keep getting following errors.
> > Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB933566)
> >
> > Installation date: ‎06/‎08/‎2007 09:04
> >
> > Installation status: Failed
> >
> > Error details: Code 80070002
> >
> > Update type: Important
> >
> >
> >
> > Update for Windows Mail Junk E-mail Filter [July 2007] (KB905866)
> >
> > Installation date: ‎06/‎08/‎2007 09:05
> >
> > Installation status: Failed
> >
> > Error details: Code 8007371B
> >
> > Update type: Recommended
> >
> > Have tried suggested fixes including renaming SOftware DItribution folder,
> > installing one at a time etc but no luck. ANyone any ideas? Running Vista
> > Home Premium.
> >
>

There is no 'real' Admin account in Vista. That change was made to
prevent malware installation. Apparently, it's also preventing some
folks from installing updates. Not good.
After downloading the update to the Desktop can you move it to the C:\
drive or is Permission being denied for that, too ?

Since this is a Cumulative Security Update for IE :

> • Customers in the U.S. and Canada can receive technical support from Microsoft Product
> Support Services at 1-866-PCSAFETY. There is no charge for support calls that are
> associated with security updates.
>
> • International customers can receive support from their local Microsoft subsidiaries.
> There is no charge for support that is associated with security updates. For more
> information about how to contact Microsoft for support issues, visit the International
> Support Web site.
> http://go.microsoft.com/fwlink/?LinkId=21155

STRONGLY suggest that you call this issue in. Mention no other updates,
just this one specifically.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



JohnE wrote:

> Thanks. Tried downloading both automatically and manually from web-site.
> Followed your instructions but Vista would not let me save the file to the
> root (C directory. Message says 'You do not have permission to save in this
> location. Contact administrateor' However I AM the administrator!
> (Confirmed in Control panel/user accounts). So I saved to desktop, closed all
> apparently open programs and tried to install but it failed again.
>
> "MowGreen [MVP]" wrote:
>
>
>>80070002 File not found or the system can not find the file specified
>>
>>Was KB933566 downloaded via Automatic Updates or from the Windows Update
>>site ?
>>If either/or, suggest you download and SAVE it to the root drive [the
>>drive where Windows is installed to, usually C:\], from:
>>http://www.microsoft.com/downloads/d...DisplayLang=en
>>
>>When the download completes close IE7 and any other open programs.
>>Now go to Start, Start search and type in
>>cmd
>>
>>*Right click* cmd in the Programs list
>>Choose ' Run as administrator', click Continue
>>If you are prompted for an administrator password or for confirmation,
>>type the password, or click Allow.
>>At the command prompt, type the following command, and then press ENTER:
>>
>>wusa.exe C:\Windows6.0-KB933566-x86.msu
>>
>>Press Enter
>>
>>OR, locate Windows6.0-KB933566-x86.msu at C:\, *right click* it, choose
>>'Run as administrator', click Continue
>>If you are prompted for an administrator password or for confirmation,
>>type the password, or click Allow.
>>Restart the system
>>
>>Did that get it installed ?
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>JohnE wrote:
>>
>>
>>>Keep getting following errors.
>>>Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB933566)
>>>
>>>Installation date: ‎06/‎08/‎2007 09:04
>>>
>>>Installation status: Failed
>>>
>>>Error details: Code 80070002
>>>
>>>Update type: Important
>>>
>>>
>>>
>>>Update for Windows Mail Junk E-mail Filter [July 2007] (KB905866)
>>>
>>>Installation date: ‎06/‎08/‎2007 09:05
>>>
>>>Installation status: Failed
>>>
>>>Error details: Code 8007371B
>>>
>>>Update type: Recommended
>>>
>>>Have tried suggested fixes including renaming SOftware DItribution folder,
>>>installing one at a time etc but no luck. ANyone any ideas? Running Vista
>>>Home Premium.
>>>
>>

Thanks. I will contact Microsoft. I was able to move the file from desktop to
C: after selecting 'continue'. However installation still failed when I tried
to install it from C:

"MowGreen [MVP]" wrote:

> There is no 'real' Admin account in Vista. That change was made to
> prevent malware installation. Apparently, it's also preventing some
> folks from installing updates. Not good.
> After downloading the update to the Desktop can you move it to the C:\
> drive or is Permission being denied for that, too ?
>
> Since this is a Cumulative Security Update for IE :
>
> > • Customers in the U.S. and Canada can receive technical support from Microsoft Product
> > Support Services at 1-866-PCSAFETY. There is no charge for support calls that are
> > associated with security updates.
> >
> > • International customers can receive support from their local Microsoft subsidiaries.
> > There is no charge for support that is associated with security updates. For more
> > information about how to contact Microsoft for support issues, visit the International
> > Support Web site.
> > http://go.microsoft.com/fwlink/?LinkId=21155
>
> STRONGLY suggest that you call this issue in. Mention no other updates,
> just this one specifically.
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> JohnE wrote:
>
> > Thanks. Tried downloading both automatically and manually from web-site.
> > Followed your instructions but Vista would not let me save the file to the
> > root (C directory. Message says 'You do not have permission to save in this
> > location. Contact administrateor' However I AM the administrator!
> > (Confirmed in Control panel/user accounts). So I saved to desktop, closed all
> > apparently open programs and tried to install but it failed again.
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>80070002 File not found or the system can not find the file specified
> >>
> >>Was KB933566 downloaded via Automatic Updates or from the Windows Update
> >>site ?
> >>If either/or, suggest you download and SAVE it to the root drive [the
> >>drive where Windows is installed to, usually C:\], from:
> >>http://www.microsoft.com/downloads/d...DisplayLang=en
> >>
> >>When the download completes close IE7 and any other open programs.
> >>Now go to Start, Start search and type in
> >>cmd
> >>
> >>*Right click* cmd in the Programs list
> >>Choose ' Run as administrator', click Continue
> >>If you are prompted for an administrator password or for confirmation,
> >>type the password, or click Allow.
> >>At the command prompt, type the following command, and then press ENTER:
> >>
> >>wusa.exe C:\Windows6.0-KB933566-x86.msu
> >>
> >>Press Enter
> >>
> >>OR, locate Windows6.0-KB933566-x86.msu at C:\, *right click* it, choose
> >>'Run as administrator', click Continue
> >>If you are prompted for an administrator password or for confirmation,
> >>type the password, or click Allow.
> >>Restart the system
> >>
> >>Did that get it installed ?
> >>
> >>MowGreen [MVP 2003-2007]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>JohnE wrote:
> >>
> >>
> >>>Keep getting following errors.
> >>>Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB933566)
> >>>
> >>>Installation date: ‎06/‎08/‎2007 09:04
> >>>
> >>>Installation status: Failed
> >>>
> >>>Error details: Code 80070002
> >>>
> >>>Update type: Important
> >>>
> >>>
> >>>
> >>>Update for Windows Mail Junk E-mail Filter [July 2007] (KB905866)
> >>>
> >>>Installation date: ‎06/‎08/‎2007 09:05
> >>>
> >>>Installation status: Failed
> >>>
> >>>Error details: Code 8007371B
> >>>
> >>>Update type: Recommended
> >>>
> >>>Have tried suggested fixes including renaming SOftware DItribution folder,
> >>>installing one at a time etc but no luck. ANyone any ideas? Running Vista
> >>>Home Premium.
> >>>
> >>
>