Open Add/Remove Programs in the Control Panel.
Is KB920872 listed ? If yes, then uninstall it.
If it is not, then check to see if the uninstall folder is present as
described at the end of this post.
Follow these steps as laid out by Eric Brodish, MS :
> 1. Download the update from
http://www.microsoft.com/downloads/d...n&Hash=7LFJN64
and save to the C:\ drive
>
> 2. Click on Start > Run
>
> 3. Type C:\WindowsXP-KB920872-x86-ENU.exe /o and click OK
NOTE: There is a space between the last e and the /
If it is not listed in Add/Remove Programs, then show hidden files,
folders, and system files:
http://www.xtra.co.nz/help/0,,4155-1916458,00.html
Using Windows Explorer, navigate to the WINDOWS directory (folder)
Open the $NtUninstallKB920872$ folder and then the spuninst folder
Run spuninst.exe to remove the incorrectly installed update
Then follow Eric's steps as laid out above.
MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============
PETE wrote:
> HELP PLEASE I HAVE SOUND FROM THE OUTPUT OF TV CARD
> BUT ITS NOT BIENG ROUTED TO THE SPEAKERS
> SYSTEM RESTORE HAS PUT SOUND BACK OBVIOUSLY
> IVE REMOVED THE UPDATE
> WOT NEEDS DOING TO RESTORE SOUND AFTER THE UPDATE ?