Update KB925902 has disabled the AVG control centre

I've just had the update noted above installed and upon rebooting the AVG
control centre will not start as the error that comes up states that the file
user32.dll was written to memory because the file
C:\windows\system32\shell.dll (I can exactly remember if it was shell.dll or
shell32.dll was the file in question) was written to memory that is allocated
for windows dll's (although not all of those words are correct) which means
that without the control centre for my anti-virus running I'm not fully
protected and I can't get any updates for it in the future and the only thing
I can do at this moment is to remove the offending update untill this update
is fixed.

"Demon" <> schrieb:

> I've just had the update noted above installed and upon rebooting the AVG
> control centre will not start as the error that comes up states that the file
> user32.dll was written to memory because the file
> C:\windows\system32\shell.dll (I can exactly remember if it was shell.dll or
> shell32.dll was the file in question) was written to memory that is allocated
> for windows dll's (although not all of those words are correct)

Hm, you're running a Personal Firewall Saftware (i.e. ZoneAlarm) too?
I would give uninstalling AVG and reinstalling it *after* a reboot of
Windows a try.

Bye,
Freudi

"Ottmar Freudenberger" wrote:

> "Demon" <> schrieb:
>
> > I've just had the update noted above installed and upon rebooting the AVG
> > control centre will not start as the error that comes up states that the file
> > user32.dll was written to memory because the file
> > C:\windows\system32\shell.dll (I can exactly remember if it was shell.dll or
> > shell32.dll was the file in question) was written to memory that is allocated
> > for windows dll's (although not all of those words are correct)
>
> Hm, you're running a Personal Firewall Saftware (i.e. ZoneAlarm) too?
> I would give uninstalling AVG and reinstalling it *after* a reboot of
> Windows a try.
>
> Bye,
> Freudi
>
I'm not using a personal firewall just the one that comes with standard with
xpsp2 but I'll give your suddestion a try anyway and see if it helps but if
it doesn't then I'm gonna have to say bye-bye bad update

"Jordan Russell" <> schrieb:

> Yup, there's definitely something wrong with this update.

Not really. And yes, you really *don't* want to uninstall the
update, believe me.

> On one of my XP machines, I now get this message on every boot:
>
> "RTHDCPL.EXE - Illegal System DLL Relocation

See http://support.microsoft.com/kb/925902/en-us
There's until now one issue mentioned related to the Realtek HD
Audio Control Panel. There's even a hotfix mentioned in
http://support.microsoft.com/kb/935448/en-us - you have to call MS
Support to get a download link for that one.

Bye,
Freudi

That's one of the known issue. See:
http://support.microsoft.com/?kbid=925902

"Jordan Russell" <> wrote in message
news:...
> Demon wrote:
>> I've just had the update noted above installed and upon rebooting the AVG
>> control centre will not start as the error that comes up states that the
>> file
>> user32.dll was written to memory because the file
>> C:\windows\system32\shell.dll (I can exactly remember if it was shell.dll
>> or
>> shell32.dll was the file in question) was written to memory that is
>> allocated
>> for windows dll's (although not all of those words are correct) which
>> means
>> that without the control centre for my anti-virus running I'm not fully
>> protected and I can't get any updates for it in the future and the only
>> thing
>> I can do at this moment is to remove the offending update untill this
>> update
>> is fixed.
>
> Yup, there's definitely something wrong with this update.
> On one of my XP machines, I now get this message on every boot:
>
> "RTHDCPL.EXE - Illegal System DLL Relocation : The system DLL user32.dll
> was relocated in memory. The application will not run properly. The
> relocation occurred because the DLL C:\WINDOWS\system32\HHCTRL.OCX
> occupied an address range reserved for Windows system DLLs. The vendor
> supplying the DLL should be contacted for a new DLL."
>
> RTHDCPL.EXE is the Realtek sound driver control panel.
>
> I wonder how soon we can expect a fix...
>
> --
> Jordan Russell

"Demon" <> schrieb:

> I'm not using a personal firewall just the one that comes with standard with
> xpsp2 but I'll give your suddestion a try anyway and see if it helps but if
> it doesn't then I'm gonna have to say bye-bye bad update

Since KB925902 fixes a very, very big security hole which threatens users
not having KB925902 installed potentially on very website, reading any mail
and much more, you should IMHO reconsider that. I *don't* recommend unin-
stalling KB925902 in *any* case!

Maybe http://support.microsoft.com/kb/935448/en-us fixes the issue you ran
into too, if the reinstallation of AVG doesn't do the trick.

Bye,
Freudi

Hi,


I have a similar problem with this update. I just installed it.
After the reboot i got the following error box where
I can only press 'OK':


###
RTHDCPL.EXE - Illegales Verschieben einer System-DLL
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Die System-DLL "user.dll" wurde im Speicher verschoben.
Die Anwendung wird nicht einwandfrei ausgeführt. Die Datei wurde
verschoben, da die DLL "C:\WINDOWS\system32\HHCTRL.OCX"
einen Adressbereich belegt, der für Windows-System-DLLs
reserviert ist. Besorgen Sie sich vom DLL-Lieferanten eine neue DLL.
###


I will try to translate it to English:


###
RTHDCPL.EXE - illegal movement of a system dll
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
The system dll "user.dll" was moved in memory.
the application is not working properly. the file was moved
,because the dll "C:\WINDOWS\system32\HHCTRL.OCX"
is occupying address space, which is reserved for windows system
dlls. Get a new dll from your dll-supplier.
###

I don't use any Anti-Virus/Firewall-Software (except the Windows SP2
built-in
Firewall), so I don't know why this error occures now?

I tried to reboot but the error stays.


I search for rthdcpl.exe on my system: If I go to system control
("Systemsteuerung") where is an Icon called "Realtek HD Sound Effect
Manager".
If i double-click on it, nothing happens; it doesn't work anymore;
And its icon also disappeared from the system tray. ;-(


(Maybe this update can be fixed with an other update?)


With kind regards
Karl

I installed the same update for Vista and haven't had a problem -
yet. It's interesting though - the update was quite large and it
took about 5 minutes for Vista to configure it.

I am getting it as well, and I use a realtek driver which is not functioning
at the moment.

I guess we all have to click this link and ask Microsoft kindly to give us
that link to fix this problem the newest update gave us!!

So use this link and contact them
http://support.microsoft.com/kb/935448/en-us
--
Robyn


"Karl Pech" wrote:

> Hi,
>
>
> I have a similar problem with this update. I just installed it.
> After the reboot i got the following error box where
> I can only press 'OK':
>
>
> ###
> RTHDCPL.EXE - Illegales Verschieben einer System-DLL
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Die System-DLL "user.dll" wurde im Speicher verschoben.
> Die Anwendung wird nicht einwandfrei ausgeführt. Die Datei wurde
> verschoben, da die DLL "C:\WINDOWS\system32\HHCTRL.OCX"
> einen Adressbereich belegt, der für Windows-System-DLLs
> reserviert ist. Besorgen Sie sich vom DLL-Lieferanten eine neue DLL.
> ###
>
>
> I will try to translate it to English:
>
>
> ###
> RTHDCPL.EXE - illegal movement of a system dll
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> The system dll "user.dll" was moved in memory.
> the application is not working properly. the file was moved
> ,because the dll "C:\WINDOWS\system32\HHCTRL.OCX"
> is occupying address space, which is reserved for windows system
> dlls. Get a new dll from your dll-supplier.
> ###
>
> I don't use any Anti-Virus/Firewall-Software (except the Windows SP2
> built-in
> Firewall), so I don't know why this error occures now?
>
> I tried to reboot but the error stays.
>
>
> I search for rthdcpl.exe on my system: If I go to system control
> ("Systemsteuerung") where is an Icon called "Realtek HD Sound Effect
> Manager".
> If i double-click on it, nothing happens; it doesn't work anymore;
> And its icon also disappeared from the system tray. ;-(
>
>
> (Maybe this update can be fixed with an other update?)
>
>
> With kind regards
> Karl
>
>
>
>
>

You could try to repair AVG. Reinstall only if repair will not fix the AVG
control center.

Donna
"Demon" <> wrote in message
news:EA477DEA-F6F4-4BDB-948C-...
> I'm not using a personal firewall just the one that comes with standard
> with
> xpsp2 but I'll give your suddestion a try anyway and see if it helps but
> if
> it doesn't then I'm gonna have to say bye-bye bad update