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Update KB931768 will not install?

 
 
Jon
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      05-14-2007
Every time I try to install the I.E.7 secutrity update kb931768 it crashes
and reads Error Code: 0xD0000135. How do I fix that?
 
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Robin Walker [MVP]
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      05-14-2007
Jon <> wrote:

> Every time I try to install the I.E.7 secutrity update kb931768 it
> crashes and reads Error Code: 0xD0000135. How do I fix that?


Do you really mean D0000135, or was it in fact C0000135?

And was it a blue-screen crash, or an error code appearing in a pop-up
dialog?

--
Robin Walker [MVP Networking]



 
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Jon
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      05-14-2007
it is in the popup box when you review update histroy, red exlcamation with a
question mark. I pasted the actual code the little window displays.Error
Code: 0xD0000135. I tried updating again but, it says unsuccessful.

"Robin Walker [MVP]" wrote:

> Jon <> wrote:
>
> > Every time I try to install the I.E.7 secutrity update kb931768 it
> > crashes and reads Error Code: 0xD0000135. How do I fix that?

>
> Do you really mean D0000135, or was it in fact C0000135?
>
> And was it a blue-screen crash, or an error code appearing in a pop-up
> dialog?
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

 
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PA Bear
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      05-14-2007
Windows version?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Jon wrote:
> Every time I try to install the I.E.7 secutrity update kb931768 it crashes
> and reads Error Code: 0xD0000135. How do I fix that?


 
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NZSchoolTech
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Posts: n/a

 
      05-14-2007
My experience with this update is that IE7 has stopped working since it was
installed. So I uninstalled it.

Don't lose any sleep over not being able to install it.

"Jon" <> wrote in message
news:1A1E986C-BCB1-440D-BD02-...
> Every time I try to install the I.E.7 secutrity update kb931768 it crashes
> and reads Error Code: 0xD0000135. How do I fix that?


 
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Jon
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Posts: n/a

 
      05-15-2007
Xp Pro, has anyone else had this problem by any chance?

"PA Bear" wrote:

> Windows version?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> Jon wrote:
> > Every time I try to install the I.E.7 secutrity update kb931768 it crashes
> > and reads Error Code: 0xD0000135. How do I fix that?

>
>

 
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PA Bear
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Posts: n/a

 
      05-15-2007
Please confirm: You're only seeing this error/crash when attempting to view
your Update History at http://windowsupdate.microsoft.com ?

1. Does this behavior persist if you start IE7 in No Add-ons mode?

To start IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

More:

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737

3. If you uninstall IE7 (which automatically returns you to IE6) and don't
reinstall it, does this behavior persist?

Uninstalling IE7
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Jon wrote:
> Xp Pro, has anyone else had this problem by any chance?
>
> "PA Bear" wrote:
>
>> Windows version?
>> --

<paste>
Jon wrote:
> it is in the popup box when you review update histroy, red exlcamation
> with
> a question mark. I pasted the actual code the little window displays.Error
> Code: 0xD0000135. I tried updating again but, it says unsuccessful.
>
> "Robin Walker [MVP]" wrote:
>> Do you really mean D0000135, or was it in fact C0000135?
>>
>> And was it a blue-screen crash, or an error code appearing in a pop-up
>> dialog?

</paste>
>> Jon wrote:
>>> Every time I try to install the I.E.7 secutrity update kb931768 it
>>> crashes
>>> and reads Error Code: 0xD0000135. How do I fix that?


 
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Jon
Guest
Posts: n/a

 
      05-18-2007
Reset, no add ons, still will not update, Ie6 same deal will not update. The
update 931768 will not install. It hangs for awhile to, but always says
update did not install after some time, then the usual question mark by the
review history witht the same error code.

"PA Bear" wrote:

> Please confirm: You're only seeing this error/crash when attempting to view
> your Update History at http://windowsupdate.microsoft.com ?
>
> 1. Does this behavior persist if you start IE7 in No Add-ons mode?
>
> To start IE7 in No Add-ons mode:
>
> Right-click on the blue IE desktop icon and select Start without Add-ons; or
>
> Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
> add-ons).
>
> More:
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 2. Does the problem persist if you Reset IE7 Settings (RIES)?
> http://support.microsoft.com/kb/923737
>
> 3. If you uninstall IE7 (which automatically returns you to IE6) and don't
> reinstall it, does this behavior persist?
>
> Uninstalling IE7
> http://www.ie-vista.com/kbase2.html
>
> How to uninstall Internet Explorer 7:
> http://support.microsoft.com/kb/927177
>
> IE7 (Un)Installation and Anti-Malware Applications:
> http://blogs.msdn.com/ie/archive/200...lications.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> Jon wrote:
> > Xp Pro, has anyone else had this problem by any chance?
> >
> > "PA Bear" wrote:
> >
> >> Windows version?
> >> --

> <paste>
> Jon wrote:
> > it is in the popup box when you review update histroy, red exlcamation
> > with
> > a question mark. I pasted the actual code the little window displays.Error
> > Code: 0xD0000135. I tried updating again but, it says unsuccessful.
> >
> > "Robin Walker [MVP]" wrote:
> >> Do you really mean D0000135, or was it in fact C0000135?
> >>
> >> And was it a blue-screen crash, or an error code appearing in a pop-up
> >> dialog?

> </paste>
> >> Jon wrote:
> >>> Every time I try to install the I.E.7 secutrity update kb931768 it
> >>> crashes
> >>> and reads Error Code: 0xD0000135. How do I fix that?

>
>

 
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PA Bear
Guest
Posts: n/a

 
      05-18-2007
Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Jon wrote:
> Reset, no add ons, still will not update, Ie6 same deal will not update.
> The
> update 931768 will not install. It hangs for awhile to, but always says
> update did not install after some time, then the usual question mark by
> the
> review history witht the same error code.
>
> "PA Bear" wrote:
>
>> Please confirm: You're only seeing this error/crash when attempting to
>> view
>> your Update History at http://windowsupdate.microsoft.com ?
>>
>> 1. Does this behavior persist if you start IE7 in No Add-ons mode?
>>
>> To start IE7 in No Add-ons mode:
>>
>> Right-click on the blue IE desktop icon and select Start without Add-ons;
>> or
>>
>> Start > (All) Programs > Accessories > System Tools > Internet Explorer
>> (No
>> add-ons).
>>
>> More:
>>
>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> 2. Does the problem persist if you Reset IE7 Settings (RIES)?
>> http://support.microsoft.com/kb/923737
>>
>> 3. If you uninstall IE7 (which automatically returns you to IE6) and
>> don't
>> reinstall it, does this behavior persist?
>>
>> Uninstalling IE7
>> http://www.ie-vista.com/kbase2.html
>>
>> How to uninstall Internet Explorer 7:
>> http://support.microsoft.com/kb/927177
>>
>> IE7 (Un)Installation and Anti-Malware Applications:
>> http://blogs.msdn.com/ie/archive/200...lications.aspx
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>> Jon wrote:
>>> Xp Pro, has anyone else had this problem by any chance?
>>>
>>> "PA Bear" wrote:
>>>
>>>> Windows version?
>>>> --

>> <paste>
>> Jon wrote:
>>> it is in the popup box when you review update histroy, red exlcamation
>>> with
>>> a question mark. I pasted the actual code the little window
>>> displays.Error
>>> Code: 0xD0000135. I tried updating again but, it says unsuccessful.
>>>
>>> "Robin Walker [MVP]" wrote:
>>>> Do you really mean D0000135, or was it in fact C0000135?
>>>>
>>>> And was it a blue-screen crash, or an error code appearing in a pop-up
>>>> dialog?

>> </paste>
>>>> Jon wrote:
>>>>> Every time I try to install the I.E.7 secutrity update kb931768 it
>>>>> crashes
>>>>> and reads Error Code: 0xD0000135. How do I fix that?


 
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