I have read the article, and followed all of its suggestions - no luck, the
root certificate update just keeps requesting to be installed, over and over.
The last suggestion was to contact support - which they evidently charge for,
and I'm not authorized to "buy" service.
"Ǝиçεl" wrote:
> Chiao Giuseppe
>
> Read & heed: You mªy want to read the following
> You are repeatedly offered an update even you have alяeady installed this
> update
>
> <http://support.microsoft.com/default.aspx/kb/906602>
>
>
>
> Good luck
>
>
> Ǝиçεl
> -=-
>
> "Giuseppe" wrote:
>
> > Hi,
> >
> > We have a WinXP embedded machine with SP3 installed. The Update KB938464
> > needs to be installed all times. We already uninstalled the update and
> > reinstalled it again (through WSUS and also manual) without any success. The
> > installation log is listed below.
> >
> > Any help would be great.
> > Many Thanks
> > Giuseppe Barresi
> >
> > [KB938464-v2.log]
> > 1.750:
> > ================================================== ==============================
> > 1.750: 2009/11/19 13:12:14.515 (local)
> > 1.781: c:\06d5f3bf1beb86ed24f3f11e41032e\update\update.ex e (version 6.3.13.0)
> > 1.797: Hotfix started with following command line: /log:c:\temp\
> > 2.406: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
> > 0x2
> > 2.406: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
> > 0x2
> > 4.485: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with
> > error 0x2
> > 4.485: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with
> > error 0x2
> > 4.500: DoInstallation: CleanPFR failed: 0x2
> > 4.500: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
> > 0x2
> > 4.500: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
> > 0x2
> > 4.516: SetProductTypes: InfProductBuildType=BuildType.Mnt
> > 4.625: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 6.063: DoInstallation: FetchSourceURL for
> > c:\06d5f3bf1beb86ed24f3f11e41032e\update\update_SP 3QFE.inf failed
> > 6.125: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> > 0xe0000102
> > 6.172: BuildCabinetManifest: update.url absent
> > 6.188: Starting AnalyzeComponents
> > 6.188: AnalyzePhaseZero used 0 ticks
> > 6.235: No c:\windows\INF\updtblk.inf file.
> > 6.250: OEM file scan used 15 ticks
> > 6.250: AnalyzePhaseOne: used 62 ticks
> > 6.250: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 6.250: AnalyzeComponents: Hotpatching is disabled.
> > 6.266: AnalyzePhaseTwo used 16 ticks
> > 6.266: AnalyzePhaseThree used 0 ticks
> > 6.266: AnalyzePhaseFive used 0 ticks
> > 6.266: AnalyzePhaseSix used 0 ticks
> > 10.016: AnalyzeComponents used 3828 ticks
> > 10.016: Downloading 0 files
> > 10.016: bPatchMode = FALSE
> > 10.031: Inventory complete: ReturnStatus=0, 3968 ticks
> > 11.235: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB938464-v2$
> > 11.235: Num Ticks for invent : 5172
> > 11.281: Allocation size of drive C: is 4096 bytes, free space = 12958597120
> > bytes
> > 13.469: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> > 13.469: Drive C: free 12358MB req: 5MB w/uninstall: NOT CALCULATED.
> > 13.469: CabinetBuild complete
> > 13.469: Num Ticks for Cabinet build : 2234
> > 13.469: DynamicStrings section not defined or empty.
> > 13.781: FileInUse:: Detection disabled.
> > 13.781: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> > 0xe0000102
> > 14.641: Num Ticks for Backup : 1172
> > 15.625: Num Ticks for creating uninst inf : 984
> > 16.000: Registering Uninstall Program for -> KB938464-v2, KB938464-v2 , 0x0
> > 16.000: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> > 0xe0000102
> > 16.172: MySetRestorePoint: LoadLibrary for SrClient.DLL failed: 0x7e
> > 16.469: Copied file: C:\WINDOWS\system32\spmsg.dll
> > 17.750: PFE2: Not avoiding Per File Exceptions.
> > 18.078: DoInstallation: Installing assemblies with source root path:
> > c:\06d5f3bf1beb86ed24f3f11e41032e\
> > 18.078: Num Ticks for Copying files : 2453
> > 18.328: Num Ticks for Reg update and deleting 0 size files : 219
> > 22.656: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> > empty; nothing to do.
> > 22.656: DoInstallation: A reboot is required because RebootRequired=1 was
> > specified in the inf.
> > 22.656: In Function SetVolatileFlag, line 11741, RegOpenKeyEx failed with
> > error 0x2
> > 22.656: In Function SetVolatileFlag, line 11758, RegOpenKeyEx failed with
> > error 0x2
> > 22.750: UpdateSpUpdSvcInf: Source
> > [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
> > 31.141: RebootNecessary = 1,WizardInput = 1 , DontReboot = 0, ForceRestart = 0
> > Shutdown Initiated in Self Extractor
> > ***
> >
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