Have you had any problem installing any other recently-released updates?
Any errors associated with the failed install of KB963027 found in
windowsupdate.log?
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB963027).
LOOK!! => If your problem relates to a Cumulative Security Update for IE,
call the above number and ask to be transferred to the "Consumer IE queue"
(which is 47830).
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Barbara13 wrote:
> Tried since the end of April to install this update Cumulative Security
> Update for Internet Explorer 7 for Windows XP.
>
> How can I download it?