See the "How to obtain help" section of
http://support.microsoft.com/kb/968816
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Redalert wrote:
> When I install the Windows Update KB968816 onto my computers it causes the
> MP3 ID3 tags to corrupt when adding/editing information with unicode
> characters (like Chinese or Japanese) from the file properties.
>
> However, when I uninstall this update it resolves the issue.
>
> This problem happens when this update is installed on Windows XP (All
> versions) and Windows Home Server. I don't have Vista so I do not know if
> it
> affects Vista as well.
>
> Any suggestions are welcome.