update.microsoft.com goes to google english

When i go to update.microsoft.com it goes to google english but the URL is
update.microsoft.com. what should i do about this, malwarebytes.org does not
work or http://www.superantispyware.com/ please help

PC specs: Microsoft XP media center, SP3, Dell PC, intel centrino.

Alex D wrote:
> When i go to update.microsoft.com it goes to google english but the
> URL is update.microsoft.com. what should i do about this,
> malwarebytes.org does not work or http://www.superantispyware.com/
> please help
>
> PC specs: Microsoft XP media center, SP3, Dell PC, intel centrino.

What does this mean?
"malwarebytes.org does not work or http://www.superantispyware.com/"

You mean you cannot download the applications, install them, run them, etc?
or
You mean they find nothing whjen you do the above?

If the former - yeah - you need to get them on another computr and install
them using a CD/DVD/USB drive - something on the obviously infested computer
(or take it to someone you trust that can do that.)

Also check your HOSTS file - maybe even delete it.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"Shenan Stanley" wrote:

> Alex D wrote:
> > When i go to update.microsoft.com it goes to google english but the
> > URL is update.microsoft.com. what should i do about this,
> > malwarebytes.org does not work or http://www.superantispyware.com/
> > please help
> >
> > PC specs: Microsoft XP media center, SP3, Dell PC, intel centrino.
>
> What does this mean?
> "malwarebytes.org does not work or http://www.superantispyware.com/"
>
> You mean you cannot download the applications, install them, run them, etc?
> or
> You mean they find nothing whjen you do the above?
>
> If the former - yeah - you need to get them on another computr and install
> them using a CD/DVD/USB drive - something on the obviously infested computer
> (or take it to someone you trust that can do that.)
>
> Also check your HOSTS file - maybe even delete it.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

I ment when i go to those sites i get this page (im useing opera browser)
You tried to access the address http://www.superantispyware.com/, which is
currently unavailable. Please make sure that the Web address (URL) is
correctly spelled and punctuated, then try reloading the page.
Make sure your Internet connection is active and check whether other
applications that rely on the same connection are working.

even when i ping it it has 208.116.53.98 and i got to that IP and it says
'IT WORKS!' (Site pinged: malewarebytes.org)

Alex D wrote:
> When i go to update.microsoft.com it goes to google english but the
> URL is update.microsoft.com. what should i do about this,
> malwarebytes.org does not work or http://www.superantispyware.com/
> please help
>
> PC specs: Microsoft XP media center, SP3, Dell PC, intel centrino.

Shenan Stanley wrote:
> What does this mean?
> "malwarebytes.org does not work or http://www.superantispyware.com/"
>
> You mean you cannot download the applications, install them, run
> them, etc? or
> You mean they find nothing whjen you do the above?
>
> If the former - yeah - you need to get them on another computr and
> install them using a CD/DVD/USB drive - something on the obviously
> infested computer (or take it to someone you trust that can do
> that.)
>
> Also check your HOSTS file - maybe even delete it.

Alex D wrote:
> I ment when i go to those sites i get this page (im useing opera
> browser) You tried to access the address
> http://www.superantispyware.com/, which is currently unavailable.
> Please make sure that the Web address (URL) is correctly spelled
> and punctuated, then try reloading the page.
> Make sure your Internet connection is active and check whether other
> applications that rely on the same connection are working.
>
> even when i ping it it has 208.116.53.98 and i got to that IP and
> it says 'IT WORKS!' (Site pinged: malewarebytes.org)

Thus why I added to my advice that you are likely going to have to download
the install files for the two applications on another computer, save them to
CD/DVD/USB Drive, etc - and then transport them that wayt to the infested
computer to install/run. Whatever you have gotten infested with is blocking
your ability to even get the packages that *might* help you cleanup.

You are likely infested - you need to cleanup - but the variant you have is
sophisticated enough to block you from places that might help you do so.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Chances are that you're seeing the affects of a hijackware infection (cf.
http://aumha.net/viewtopic.php?f=48&t=37919).

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Alex D wrote:
> When i go to update.microsoft.com it goes to google english but the URL is
> update.microsoft.com. what should i do about this, malwarebytes.org does
> not
> work or http://www.superantispyware.com/ please help
>
> PC specs: Microsoft XP media center, SP3, Dell PC, intel centrino.