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Update for Microsoft Silverlight 1.0 (KB955305) failed install 6 t

 
 
recreaghmd
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Posts: n/a

 
      08-19-2008
Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in Vista
SP1, due to problem with the "Ëxternal Installer", which will them close.

Installation date: ‎19-‎Aug-‎08 16:10
Installation status: Failed
Error details: Code FF
Problem signature
Problem Event Name: APPCRASH
Application Name: install.exe_Microsoft® Visual Studio® 2005
Application Version: 8.0.30716.0
Application Timestamp: 487d8721
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000005
Exception Offset: 00042f60
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: 50a5
Additional Information 2: c895db543c2037e28a3d1aba7f7da75c
Additional Information 3: e9f5
Additional Information 4: 0ed133900fd30ac36430f98852c71edb

Please advice, thanks.



 
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Harry Johnston [MVP]
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      08-19-2008
recreaghmd wrote:

> Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in Vista
> SP1, due to problem with the "Ëxternal Installer", which will them close.


Do you have any substituted drive letters asssigned? (If you aren't sure, open
a command window, type "subst" and press ENTER.)

Are there any removable media mounted on your machine?

Harry.

--
Boycott Beijing 2008 http://www.rsf.org/rubrique.php3?id_rubrique=174
 
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zulu
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      08-20-2008
I get the same message when trying to install:

Some updates could not be installed

The following updates were not installed:
Update for Microsoft Silverlight 1.0 (KB955305)

 
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30xa
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Posts: n/a

 
      08-20-2008


"zulu" wrote:

> I get the same message when trying to install:
>
> Some updates could not be installed
>
> The following updates were not installed:
> Update for Microsoft Silverlight 1.0 (KB955305)


Same problem here
 
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terri
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Posts: n/a

 
      08-20-2008
This update will not install on my PC either. (Windows XP SP3)

Thanks, Terri

"recreaghmd" wrote:

> Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in Vista
> SP1, due to problem with the "Ëxternal Installer", which will them close.
>
> Installation date: ‎19-‎Aug-‎08 16:10
> Installation status: Failed
> Error details: Code FF
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: install.exe_Microsoft® Visual Studio® 2005
> Application Version: 8.0.30716.0
> Application Timestamp: 487d8721
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: c0000005
> Exception Offset: 00042f60
> OS Version: 6.0.6001.2.1.0.256.6
> Locale ID: 1033
> Additional Information 1: 50a5
> Additional Information 2: c895db543c2037e28a3d1aba7f7da75c
> Additional Information 3: e9f5
> Additional Information 4: 0ed133900fd30ac36430f98852c71edb
>
> Please advice, thanks.
>
>
>

 
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Walt
Guest
Posts: n/a

 
      08-21-2008

I have been having the same problem. I am running Vista Ultimate on a
Thinkpad T60p. I have tried to install the Silverlight 1.0 update at least
20 times. The install always fails with an Error 64C.

"recreaghmd" wrote:

> Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in Vista
> SP1, due to problem with the "Ëxternal Installer", which will them close.
>
> Installation date: ‎19-‎Aug-‎08 16:10
> Installation status: Failed
> Error details: Code FF
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: install.exe_Microsoft® Visual Studio® 2005
> Application Version: 8.0.30716.0
> Application Timestamp: 487d8721
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: c0000005
> Exception Offset: 00042f60
> OS Version: 6.0.6001.2.1.0.256.6
> Locale ID: 1033
> Additional Information 1: 50a5
> Additional Information 2: c895db543c2037e28a3d1aba7f7da75c
> Additional Information 3: e9f5
> Additional Information 4: 0ed133900fd30ac36430f98852c71edb
>
> Please advice, thanks.
>
>
>

 
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Rolando E Creagh, MD
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Posts: n/a

 
      08-25-2008
Dearly beloved in this fiasco. (zulu, 30xa, terri, walt)
Hoping that you will come back to this exchange for my solution. The experts
were of no help and very burocratic
Uninstall Silverlight, preferably with the Windows Install clean up.
Reboot.
Download the SL1 and expand into a directory in C:\temp\SL1 (I did not tried
the 2.0 because it beta)
Using the install.exe will give you another failure. Insted use the msi file
directly installing it.
It worked for me.
Cheers

"zulu" <> wrote in message
news:F4F45441-2295-4A8C-8CD4-...
>I get the same message when trying to install:
>
> Some updates could not be installed
>
> The following updates were not installed:
> Update for Microsoft Silverlight 1.0 (KB955305)
>


--
R. E. Creagh, MD FACS
Heartburn Centre Des Moines
HEARTBURN?? WHY??!!
Demand a Peace Conclave!

 
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Rolando E Creagh, MD
Guest
Posts: n/a

 
      08-26-2008
One more thing, for peace of mind.
If after compleating install you attempt to install KB959305, it will tell
you that it is not needed.
Cheers

"Rolando E Creagh, MD" <> wrote in message
news:2D7758BE-E1BF-4B8A-9E1C-...
> Dearly beloved in this fiasco. (zulu, 30xa, terri, walt)
> Hoping that you will come back to this exchange for my solution. The
> experts were of no help and very burocratic
> Uninstall Silverlight, preferably with the Windows Install clean up.
> Reboot.
> Download the SL1 and expand into a directory in C:\temp\SL1 (I did not
> tried the 2.0 because it beta)
> Using the install.exe will give you another failure. Insted use the msi
> file directly installing it.
> It worked for me.
> Cheers
>
> "zulu" <> wrote in message
> news:F4F45441-2295-4A8C-8CD4-...
>>I get the same message when trying to install:
>>
>> Some updates could not be installed
>>
>> The following updates were not installed:
>> Update for Microsoft Silverlight 1.0 (KB955305)
>>

>
> --
> R. E. Creagh, MD FACS
> Heartburn Centre Des Moines
> HEARTBURN?? WHY??!!
> Demand a Peace Conclave!


--
R. E. Creagh, MD FACS
Heartburn Centre Des Moines
HEARTBURN?? WHY??!!
Demand a Peace Conclave!

 
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ngcbms
Guest
Posts: n/a

 
      08-28-2008
Does not work for me either: Windows 2003 Server...


"Walt" wrote:

>
> I have been having the same problem. I am running Vista Ultimate on a
> Thinkpad T60p. I have tried to install the Silverlight 1.0 update at least
> 20 times. The install always fails with an Error 64C.
>
> "recreaghmd" wrote:
>
> > Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in Vista
> > SP1, due to problem with the "Ëxternal Installer", which will them close.
> >
> > Installation date: ‎19-‎Aug-‎08 16:10
> > Installation status: Failed
> > Error details: Code FF
> > Problem signature
> > Problem Event Name: APPCRASH
> > Application Name: install.exe_Microsoft® Visual Studio® 2005
> > Application Version: 8.0.30716.0
> > Application Timestamp: 487d8721
> > Fault Module Name: ntdll.dll
> > Fault Module Version: 6.0.6001.18000
> > Fault Module Timestamp: 4791a7a6
> > Exception Code: c0000005
> > Exception Offset: 00042f60
> > OS Version: 6.0.6001.2.1.0.256.6
> > Locale ID: 1033
> > Additional Information 1: 50a5
> > Additional Information 2: c895db543c2037e28a3d1aba7f7da75c
> > Additional Information 3: e9f5
> > Additional Information 4: 0ed133900fd30ac36430f98852c71edb
> >
> > Please advice, thanks.
> >
> >
> >

 
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Rolando E Creagh, MD
Guest
Posts: n/a

 
      08-28-2008
Dearly beloved in this fiasco. (zulu, 30xa, terri, walt)
Hoping that you will come back to this exchange for my solution. The experts
were of no help and very burocratic
Uninstall Silverlight, preferably with the Windows Install clean up.
Reboot.
Download the SL1 and expand into a directory in C:\temp\SL1 (I did not tried
the 2.0 because it beta)
Using the install.exe will give you another failure. Insted use the msi file
directly installing it.
Once completed, you can try to reinstall the update patch. Eventually you
will get a message of NO install, because it is NO NEDDED.
It worked for me.
Cheers

"ngcbms" <> wrote in message
news:A8D647E5-FB59-4836-A57B-...
> Does not work for me either: Windows 2003 Server...
>
>
> "Walt" wrote:
>
>>
>> I have been having the same problem. I am running Vista Ultimate on a
>> Thinkpad T60p. I have tried to install the Silverlight 1.0 update at
>> least
>> 20 times. The install always fails with an Error 64C.
>>
>> "recreaghmd" wrote:
>>
>> > Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in
>> > Vista
>> > SP1, due to problem with the "Ëxternal Installer", which will them
>> > close.
>> >
>> > Installation date: ‎19-‎Aug-‎08 16:10
>> > Installation status: Failed
>> > Error details: Code FF
>> > Problem signature
>> > Problem Event Name: APPCRASH
>> > Application Name: install.exe_Microsoft® Visual Studio® 2005
>> > Application Version: 8.0.30716.0
>> > Application Timestamp: 487d8721
>> > Fault Module Name: ntdll.dll
>> > Fault Module Version: 6.0.6001.18000
>> > Fault Module Timestamp: 4791a7a6
>> > Exception Code: c0000005
>> > Exception Offset: 00042f60
>> > OS Version: 6.0.6001.2.1.0.256.6
>> > Locale ID: 1033
>> > Additional Information 1: 50a5
>> > Additional Information 2: c895db543c2037e28a3d1aba7f7da75c
>> > Additional Information 3: e9f5
>> > Additional Information 4: 0ed133900fd30ac36430f98852c71edb
>> >
>> > Please advice, thanks.
>> >
>> >
>> >


--
R. E. Creagh, MD FACS
Heartburn Centre Des Moines
HEARTBURN?? WHY??!!
Demand a Peace Conclave!

 
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