update office 2003 error 0x80070643 missing pa561401.cab

I have 24 computers all cloned from the same source about 6 months ago.

We have recently moved from Windows update to Microsoft update.

We are using Windows XP SP3 with Office 2003 SP3.

1 out of the 24 computers shows windows update errors in the system log,
about an 0x80070643 error.

In the application log, it says that the update failure is because of the
missing of a pa561401.cab. I checked MSACACHE and the file IS missing.

The problem is that, in the other 23 computers that run the updates
successfully, none of them have that file anyway.

I have copied the said file from the source CD, and I would see if the error
will be gone tomorrow when the updates tried to install themselves again.

But I wonder why? Is this a known issue?

Egaskrad wrote:
:: I have 24 computers all cloned from the same source about 6 months
:: ago.
::
:: We have recently moved from Windows update to Microsoft update.
::
:: We are using Windows XP SP3 with Office 2003 SP3.
::
:: 1 out of the 24 computers shows windows update errors in the system
:: log, about an 0x80070643 error.
::
:: In the application log, it says that the update failure is because
:: of the missing of a pa561401.cab. I checked MSACACHE and the file IS
:: missing.
::
:: The problem is that, in the other 23 computers that run the updates
:: successfully, none of them have that file anyway.
::
:: I have copied the said file from the source CD, and I would see if
:: the error will be gone tomorrow when the updates tried to install
:: themselves again.
::
:: But I wonder why? Is this a known issue?


Sort of -

How to troubleshoot failures updating your Office installation from the
Office Update Web site
http://support.microsoft.com/kb/304498
The Office Update site is currently experiencing some technical difficulties
and is unable to check for updates.
.. Error! The catalog cannot be displayed.
.. Installation unsuccessful.
.. The Office Update Catalog cannot be displayed.
.. The Office Update site is unable to check for updates on this computer.
.. Error 0x80070641
.. Error 0x51F
.. Error 0x530
.. Error 80070643
--

TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights.

"TaurArian" wrote:

> Egaskrad wrote:
> :: I have 24 computers all cloned from the same source about 6 months
> :: ago.
> ::
> :: We have recently moved from Windows update to Microsoft update.
> ::
> :: We are using Windows XP SP3 with Office 2003 SP3.
> ::
> :: 1 out of the 24 computers shows windows update errors in the system
> :: log, about an 0x80070643 error.
> ::
> :: In the application log, it says that the update failure is because
> :: of the missing of a pa561401.cab. I checked MSACACHE and the file IS
> :: missing.
> ::
> :: The problem is that, in the other 23 computers that run the updates
> :: successfully, none of them have that file anyway.
> ::
> :: I have copied the said file from the source CD, and I would see if
> :: the error will be gone tomorrow when the updates tried to install
> :: themselves again.
> ::
> :: But I wonder why? Is this a known issue?
>
>
> Sort of -
>
> How to troubleshoot failures updating your Office installation from the
> Office Update Web site
> http://support.microsoft.com/kb/304498
> The Office Update site is currently experiencing some technical difficulties
> and is unable to check for updates.
> .. Error! The catalog cannot be displayed.
> .. Installation unsuccessful.
> .. The Office Update Catalog cannot be displayed.
> .. The Office Update site is unable to check for updates on this computer.
> .. Error 0x80070641
> .. Error 0x51F
> .. Error 0x530
> .. Error 80070643
> --
>
> TaurArian [MVP] 2005-2010 - Update Services
> http://taurarian.mvps.org
> ======================================
> Disclaimer: The information has been posted "as is" with no warranties
> or guarantees and doesn't give any rights.
>

Well, thanks anyway.

Just for reporting purpose. After copying the PA561401.CAB from the source
to the MSOCACHE, the update problem is solved, from the look of it. I am not
sure if something else goes wrong under that scene, but we will have to wait
and see. May be we shall reclone that one computer later.

Since that computer is a public computer with everything locked down, just
like its 23 brothers and sisters, I doubt anything can go wrong, except may
be for the antivirus agent.