As several people have reported here and elsewhere, that update fails for me
on two different systems. One system had the Microsoft Live Safety beta
registry cleaner run on it last week (prior to this update), the other did
*not* have the Microsoft Live Safety beta registry cleaner run on it. So it
appears that the problem may not be related to that registry cleaner.
Just tried it again after clearing all temp files.
Download appears to work cleanly. Monitoring the install shows that it goes
past Initializing into "Installing..." where the progress bar goes all the
way to the right and then it shows "Failed!".
Excerpt from %windir%.windowsupdate.log:
2006-04-1809:44:123028d38Misc=========== Logging initialized (build:
5.8.0.2469, tz: -0700) ===========2006-04-1809:44:123028d38Misc = Process:
C:\WINDOWS\system32\wuauclt.exe2006-04-1809:44:123028d38Misc = Module:
C:\WINDOWS\system32\wuaueng.dll2006-04-1809:44:123028d38Handler:::::::::::::2006-04-1809:44:123028d38Handler::
START :: Handler: MSI
Install2006-04-1809:44:123028d38Handler:::::::::2006-04-1809:44:123028d38Handler
: Updates to install = 12006-04-1809:44:123028d38HandlerExtracting MSP file
stored in CAB OUTLFLTR.CAB2006-04-1809:44:123028d38HandlerMSI update
{36D86A1B-E75C-4D14-93C2-1B9D0F86945D}.100 using full-file
patch2006-04-1809:44:123028d38Handler : Batch installing 1
updates2006-04-1809:44:143028d38HandlerList of MSPs in
transaction:2006-04-1809:44:143028d38Handler
C:\WINDOWS\SoftwareDistribution\Download\d4e628c45 0392e4b995d029f3cfc680c\OUTLFLTR.MSP2006-04-1809:44:143028d38HandlerMSP
final command line: DISABLESRCPROMPT=1 LOCALCACHESRCRES=0
NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS2006-04-1809:44:543028d38HandlerMSP Error
List:2006-04-1809:44:543028d38Handler No messages in the MSP error
list.2006-04-1809:44:543028d38Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot:
02006-04-1809:44:543028d38Handler : WARNING: First failure for update
{36D86A1B-E75C-4D14-93C2-1B9D0F86945D}, transaction error = 0x8024200b, MSI
result = 0x80070643, MSI action = StartCache2006-04-1809:44:543028d38Handler
: WARNING: Operation failed at update 0, Exit code =
0x8024200B2006-04-1809:44:543028d38Handler:::::::::2006-04-1809:44:543028d38Handler::
END :: Handler: MSI
Install2006-04-1809:44:543028d38Handler:::::::::::::2006-04-1809:44:541412598AU>>##
RESUMED ## AU: Installing update [UpdateId =
{C691434F-651D-4080-8AFD-DE5881C940CC}]2006-04-1809:44:541412598AU #
WARNING: Install failed, error =
0x800706432006-04-1809:44:591412598ReportREPORT EVENT:
{90BA6EF9-EB00-4E52-8097-9E1EFAFCB1A6}2006-04-18
09:44:54-07001182101{C691434F-651D-4080-8AFD-DE5881C940CC}10080070643AutomaticUpdatesFailureCon tent
InstallInstallation Failure: Windows failed to install the following update
with error 0x80070643: Update for Outlook 2003 Junk Email Filter
(KB914454).2006-04-1809:45:031412d00Agent*********2006-04-1809:45:031412d00Agent**
END ** Agent: Installing updates [CallerId =
AutomaticUpdates]2006-04-1809:45:031412d00Agent*************2006-04-1809:45:031412d00AU
# Install call complete for all calls, reboot required =
No2006-04-1809:45:031412d00AU#########2006-04-1809:45:031412d00AU## END ##
AU: Installing updates [CallId =
{EB19868D-1AAB-4E84-AF12-A362F4EF2768}]2006-04-1809:45:031412d00AU#############2006-04-1809:45:551412fc0AUAU
setting client response for sessionId 0x0 to
'Complete'2006-04-1809:45:5514128b8AU#############2006-04-1809:45:5514128b8AU##
START ## AU: Search for
updates2006-04-1809:45:5514128b8AU#########2006-04-1809:45:5514128b8AU<<##
SUBMITTED ## AU: Search for updates [CallId =
{1C633AAA-A3C6-40A5-A630-B88DD0BC3121}]2006-04-1809:45:551412b40AUAU setting
client response for sessionId 0x0 to 'Complete'2006-04-1809:45:553376
98AUClntAU client got new directive = 'Shutdown', serviceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, return =
0x000000002006-04-1809:45:551412d00Agent*************2006-04-1809:45:551412d00Agent**
START ** Agent: Finding updates [CallerId =
AutomaticUpdates]2006-04-1809:45:551412d00Agent*********2006-04-1809:46:101412d00Agent
* Added update {C691434F-651D-4080-8AFD-DE5881C940CC}.100 to search
result2006-04-1809:46:101412d00Agent * Found 1 updates and 16 categories in
search2006-04-1809:46:101412d00Agent*********2006-04-1809:46:101412d00Agent**
END ** Agent: Finding updates [CallerId =
AutomaticUpdates]2006-04-1809:46:101412d00Agent*************2006-04-1809:46:101412d00AU>>##
RESUMED ## AU: Search for updates [CallId =
{1C633AAA-A3C6-40A5-A630-B88DD0BC3121}]2006-04-1809:46:101412d00AU # 1
updates detected (etc... there we go again)No useful information
at »support.microsoft.com/?kbid=906602 .
Enabled logging as specified at »support.microsoft.com/kb/223300/ and ran
the update again. Same error, same windowsupdate.log error, but no
msixxxxx.log file was created!
Follow-up:
Tried to follow Microsoft's tricks to repair Office update to get this to
work. None worked.
Also:
Tried Office Setup Detect and Repair. It failed.
Tried to run Setup from the Office 2003 CD, Detect and Repair option. It
crashed during "Validating install", caught by DrWatson "Send to
Microsoft..."
Tried to run Setup from the Office 2003 CD, Reinstall option. It crashed
during "Validating install", caught by DrWatson "Send to Microsoft..."
Looks like this automatic patch not only failed to install, but actually
caused irreparable damage.
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