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Update for Outlook 2003 Junk Email Filter (KB936030) fail to insta

 
 
mg than
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      06-12-2007
hello all
i got all the Windows Security Updates today (june 12, 2007), except the
Update for Outlook 2003 Junk Email Filter (KB936030).
(was downloaded, just only fail in installation). tried at least 6 or 7
times, was not successful. any body has the same problem. thanks.
WinXP (sp2), using Outlook Express.
 
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lindaatmms
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      06-13-2007
I have had this same problem!! Is there a solution or can this be ignored??
--
Just learning as I go along!


"mg than" wrote:

> hello all
> i got all the Windows Security Updates today (june 12, 2007), except the
> Update for Outlook 2003 Junk Email Filter (KB936030).
> (was downloaded, just only fail in installation). tried at least 6 or 7
> times, was not successful. any body has the same problem. thanks.
> WinXP (sp2), using Outlook Express.

 
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Gistcheckin
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      06-13-2007
Enable automatic updates if you haven't already. It should come through that
option.
--
Gistcheckin


"lindaatmms" wrote:

> I have had this same problem!! Is there a solution or can this be ignored??
> --
> Just learning as I go along!
>
>
> "mg than" wrote:
>
> > hello all
> > i got all the Windows Security Updates today (june 12, 2007), except the
> > Update for Outlook 2003 Junk Email Filter (KB936030).
> > (was downloaded, just only fail in installation). tried at least 6 or 7
> > times, was not successful. any body has the same problem. thanks.
> > WinXP (sp2), using Outlook Express.

 
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tommy.ipsen@gmail.com
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      06-14-2007
On Jun 13, 1:58 am, mg than <mgt...@discussions.microsoft.com> wrote:
> i got all the Windows Security Updates today (june 12, 2007), except the
> Update for Outlook 2003 Junk Email Filter (KB936030).
> (was downloaded, just only fail in installation). tried at least 6 or 7
> times, was not successful. any body has the same problem. thanks.
> WinXP (sp2), using Outlook Express.


I have the same problem - I found the Knowledge Base article at
microsoft.com:

http://www.microsoft.com/downloads/d...d-d6d99620dd71

Here you can download the hotfix and manually install it.

But... This installation also fails for me - the hotfix tells me
something like "Invalid H-drive - cannot install" - I don't have a H-
drive so no wonder it's invalid...

Not a solution to the problem but perhaps we can see if all of us get
the same error message!

Regards, Tommy Ipsen

 
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tommy.ipsen@gmail.com
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      06-14-2007
On Jun 14, 9:13 am, tommy.ip...@gmail.com wrote:
> I have the same problem - I found the Knowledge Base article at
> microsoft.com:
>
> http://www.microsoft.com/downloads/d...D=ad959a07-8c6...


Actually this link doesn't refer to the knowledge base article but the
download page of the patch if somebody is interested here is the kb-
article:

http://support.microsoft.com/kb/936030

Regards, Tommy Ipsen

 
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CraigGiles75@googlemail.com
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      06-14-2007
Hello all

I encountered this problem at work when receiving updates from WSUS.
In my case, I discovered that the problem was due to me having changed
a drive letter assignment.

I built my desktop with 2 partitions. When Windows was loaded the OS
assigns C:\ as the primary, D:\ as the removable (CDROM) and it
assigned E:\ as the other parition by default.
I installed MS office then a short time later decided to change my E:\
drive to a different drive letter.
It was after this change that the office updates begain to fail as I
had installed originally MS Office to the E:\ drive. Standard windows
updates are fine but the Office updates always fail due to this.

I tested this was the case by changing the drive letter to it's
original assignment and the update installed successfully.

Another way to crack this would be perhaps to remove and reinstall
office on the re-named partition, therefore updating the registry
entries, or edit the registry itself but I haven't tried either of
these.

Hope this helps

Regards

Dantareas




 
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RedShirt.eBay@gmail.com
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      06-14-2007
I downloaded the file directly from M$'s site, but got an installation
error that led me to a help file in Office (C:\Program Files\Microsoft
Office\OFFICE11\1033\SETUP.CHM). From there, searched on "Office
Source Engine" which resulted in these instructions below. I followed
them, enabled the source engine, then used the automatic update, and
it worked fine! (you could probably use the file if you dl'd it)

--------------------------------------
SYMPTOMS
When you attempt to install, repair, or uninstall Office, you may
receive the following error message:

Office Setup encountered a problem with the Office Source Engine,
system error: [error number]. Please open SETUP.CHM and look for
"Office Source Engine" for information on how to resolve this problem.

CAUSE
This error may occur when you are installing, repairing, or
uninstalling Office and one of the following conditions are true:

The Office Source Engine (ose.exe) failed to start either because it's
stopped or disabled.
The Office Source Engine no longer exists.
RESOLUTION
To resolve this issue, perform the following steps:

If the Office Source Engine has been stopped or disabled

Log on with Administrative privileges.
Right click on My Computer.
Select Manager.
Click on Services and Applications.
Select Services.
Find Office Source Engine and enable the Service.

------------
If the Office Source Engine has been deleted

Log on with Administrative privileges.
Run Setup (setup.exe) for Office.
Select Repair or Reinstall, and then click Next.
Select Reinstall, and then click Install.
Complete the installation for Office.

 
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Janine
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      06-14-2007
Hi I have tried all suggested solutions. Doesn't work. All other updates are
no problem at all, just this annoying pop up junkmail filter won't install.
Anybody out there who did find the right solution?
Txs


"" wrote:

> I downloaded the file directly from M$'s site, but got an installation
> error that led me to a help file in Office (C:\Program Files\Microsoft
> Office\OFFICE11\1033\SETUP.CHM). From there, searched on "Office
> Source Engine" which resulted in these instructions below. I followed
> them, enabled the source engine, then used the automatic update, and
> it worked fine! (you could probably use the file if you dl'd it)
>
> --------------------------------------
> SYMPTOMS
> When you attempt to install, repair, or uninstall Office, you may
> receive the following error message:
>
> Office Setup encountered a problem with the Office Source Engine,
> system error: [error number]. Please open SETUP.CHM and look for
> "Office Source Engine" for information on how to resolve this problem.
>
> CAUSE
> This error may occur when you are installing, repairing, or
> uninstalling Office and one of the following conditions are true:
>
> The Office Source Engine (ose.exe) failed to start either because it's
> stopped or disabled.
> The Office Source Engine no longer exists.
> RESOLUTION
> To resolve this issue, perform the following steps:
>
> If the Office Source Engine has been stopped or disabled
>
> Log on with Administrative privileges.
> Right click on My Computer.
> Select Manager.
> Click on Services and Applications.
> Select Services.
> Find Office Source Engine and enable the Service.
>
> ------------
> If the Office Source Engine has been deleted
>
> Log on with Administrative privileges.
> Run Setup (setup.exe) for Office.
> Select Repair or Reinstall, and then click Next.
> Select Reinstall, and then click Install.
> Complete the installation for Office.
>
>

 
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Pamela
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      06-14-2007
Did They ask you for the disk with the microsoft outlook 2003?
"mg than" <> wrote in message
news:6F2DEFFD-1583-411C-A8DC-...
> hello all
> i got all the Windows Security Updates today (june 12, 2007), except the
> Update for Outlook 2003 Junk Email Filter (KB936030).
> (was downloaded, just only fail in installation). tried at least 6 or 7
> times, was not successful. any body has the same problem. thanks.
> WinXP (sp2), using Outlook Express.



 
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tommy.ipsen@gmail.com
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      06-15-2007
Hi

On Jun 14, 7:33 pm, Janine <Jan...@discussions.microsoft.com> wrote:
> Anybody out there who did find the right solution?


I might have found something:

http://forums.techarena.in/showthread.php?t=706801

and:

http://support.microsoft.com/kb/884298

Regards, Tommy Ipsen

 
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