Update problems, New Computer, have error #

Windows update is not working correctly. This is a brand new laptop, and so I
am trying to run Windows Update. After installing the ActiveX control, I am
brought to a screen allowing me to select between Express and Custom update
downloading. For either I select, I arrive an an error page saying "The
website has encountered a problem and cannot display the page you are trying
to view. [Error number: 0x800A01AE]". What should I do. I have restarted the
machine, and tryed again all to no avail.

Thanks

Same Problem here, I think it is a site problem.

"AW" wrote:

> Windows update is not working correctly. This is a brand new laptop, and so I
> am trying to run Windows Update. After installing the ActiveX control, I am
> brought to a screen allowing me to select between Express and Custom update
> downloading. For either I select, I arrive an an error page saying "The
> website has encountered a problem and cannot display the page you are trying
> to view. [Error number: 0x800A01AE]". What should I do. I have restarted the
> machine, and tryed again all to no avail.
>
> Thanks

Actually, I was able to fix it by doing this:

http://support.microsoft.com/?kbid=910359


"UT" wrote:

> Same Problem here, I think it is a site problem.
>
> "AW" wrote:
>
> > Windows update is not working correctly. This is a brand new laptop, and so I
> > am trying to run Windows Update. After installing the ActiveX control, I am
> > brought to a screen allowing me to select between Express and Custom update
> > downloading. For either I select, I arrive an an error page saying "The
> > website has encountered a problem and cannot display the page you are trying
> > to view. [Error number: 0x800A01AE]". What should I do. I have restarted the
> > machine, and tryed again all to no avail.
> >
> > Thanks

I have the same problem. I have 2 systems here with XP on them and one has no
problem getting updates and the other gets the progress bar for about 20
minutes then the "The website has encountered a problem and cannot display
the page you are trying to view. [Error number: 0x800A01AE]" message.

"UT" wrote:

> Same Problem here, I think it is a site problem.
>
> "AW" wrote:
>
> > Windows update is not working correctly. This is a brand new laptop, and so I
> > am trying to run Windows Update. After installing the ActiveX control, I am
> > brought to a screen allowing me to select between Express and Custom update
> > downloading. For either I select, I arrive an an error page saying "The
> > website has encountered a problem and cannot display the page you are trying
> > to view. [Error number: 0x800A01AE]". What should I do. I have restarted the
> > machine, and tryed again all to no avail.
> >
> > Thanks

I tried what helped you but didn't work for me.

I fixed it by disconnecting my router and plugging straight into the cable
modem and everything works fine now.

Aloha, MC

"AW" wrote:

> Windows update is not working correctly. This is a brand new laptop, and so I
> am trying to run Windows Update. After installing the ActiveX control, I am
> brought to a screen allowing me to select between Express and Custom update
> downloading. For either I select, I arrive an an error page saying "The
> website has encountered a problem and cannot display the page you are trying
> to view. [Error number: 0x800A01AE]". What should I do. I have restarted the
> machine, and tryed again all to no avail.
>
> Thanks