update probs on win7 premium

Hi have just got a new pc with win 7 premium, managed to get updates last
weekend, but now keep getting error 80070005. I`ve tried to re-install win
update, but it just comes back with an unrecoverable error...no codes tho.
Ant suggestions?

andym21 wrote:
> Hi have just got a new pc with win 7 premium, managed to get updates last
> weekend, but now keep getting error 80070005. I`ve tried to re-install win
> update, but it just comes back with an unrecoverable error...no codes tho.
> Ant suggestions?

Red or black, that's the only ants I'm aware of.

80070005 is an Access Denied error that is most likely stemming from:

a. Security software
b. Incorrectly applied Permissions or updating from a User Account that
does not have sufficient Permissions.
c. A previous release of the Windows Update Agent is installed that is
affecting Permissions.
c. Malware

> I`ve tried to re-install win update, but it just comes back with an unrecoverable error.

To be clear here, you tried to reinstall the updating components or the
updates that failed to install ?
Though I doubt it, perhaps you tried to 'reset' the updating components
using this KB ?: http://support.microsoft.com/kb/971058
That page states that it's not for Win 7. As to why, I don't know as it
works for Vista.

Strongly suggest that you download and *save* the latest release of the
Windows Update Agent (WUA) from the links on this page:
http://support.microsoft.com/kb/949104

Be sure to download the WUA that matches the architecture of the system.
eg. x86, 32 bit or x64, 64 bit. That information is readily available by
opening System in Control Panel under 'System', next to 'System type'

Once the download completes configure Windows 7 to clean boot:
http://support.microsoft.com/kb/929135

Restart the system to the clean boot state.
Stop the Windows Update and BITS service, if started.
You'll need to open the Services console by clicking the Start orb and
typing services.msc in the Search field.
Click on services.msc under Programs and agree to the UAC prompt.
Locate Background Intelligent Background Service (BITS) and the Windows
Update services and Stop them for now.
DO NOT DISABLE either of them for Startup type.
For Startup type, BITS should be set to Manual, Windows Update to
Automatic (Delayed Start)
If the above are the Startup types, you can close the Services console now.

*Right* click the downloaded and saved WUA and choose 'Run as
administrator'; follow the UAC prompts to allow it to run Elevated.
Restart to the *same clean boot state* after it's installed.

Now see if the system can update.
If yes, then Security software was interfering with updating.
If not, then either Security software has changed the Default
Permissions or, malware may have.


MowGreen
================
*-343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked

Hello Andy,

80070005 is an Access Denied; Permissions issue.

The installed secu�ity software (antivirus/security suite/3rd party
firewall/popup/script/or cookie blocker) is preventing the system from "
Applicability evaluation for setup package "

Temporarily disable any third-party real-time system protections (e.g.,
anti-virus; anti-spyware; firewall)


Look to the installed security software as being the cause.
[antivirus/anti-malware/cookie or popup blocker/or, any security
software that monitors the registry keys for changes]
-=-

That's a permission error (access denied), try resetting the security
settings back to the defaults:

How to reset security settings back to the defaults
<http://support.microsoft.com/kb/313222>

Make sure you're running as an administrator.



Ǝиçεl
◕‿◕
-=-


"andym21" wrote:

> Hi have just got a new pc with win 7 premium, managed to get updates last
> weekend, but now keep getting error 80070005. I`ve tried to re-install win
> update, but it just comes back with an unrecoverable error...no codes tho.
> Ant suggestions?

The Fixit here: http://support.microsoft.com/kb/313222
specifies it's not for Windows 7 when accessing the page in Win7, Engel.
As to why ... ask the Fixit guys ?


MowGreen
================
*-343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked


Ǝиçεl wrote:
> Hello Andy,
>
> 80070005 is an Access Denied; Permissions issue.
>
> The installed secu�ity software (antivirus/security suite/3rd party
> firewall/popup/script/or cookie blocker) is preventing the system from "
> Applicability evaluation for setup package "
>
> Temporarily disable any third-party real-time system protections (e.g.,
> anti-virus; anti-spyware; firewall)
>
>
> Look to the installed security software as being the cause.
> [antivirus/anti-malware/cookie or popup blocker/or, any security
> software that monitors the registry keys for changes]
> -=-
>
> That's a permission error (access denied), try resetting the security
> settings back to the defaults:
>
> How to reset security settings back to the defaults
> <http://support.microsoft.com/kb/313222>
>
> Make sure you're running as an administrator.
>
>
>
> Ǝиçεl
> ◕‿◕
> -=-

Hi Steve,

My bad. I should have read the section
“View products that this article applies to�. kb/313222


Next time I will ask them, they frequently shop at the 7 - 11




Ǝиçεl
◕‿◕
-=-

"MowGreen" wrote:

> The Fixit here: http://support.microsoft.com/kb/313222
> specifies it's not for Windows 7 when accessing the page in Win7, Engel.
> As to why ... ask the Fixit guys ?
>
>
> MowGreen
> ================
> *-343-* FDNY
> Never Forgotten
> ================
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked
>
>
> Ǝиçεl wrote:
> > Hello Andy,
> >
> > 80070005 is an Access Denied; Permissions issue.
> >
> > The installed secu�ity software (antivirus/security suite/3rd party
> > firewall/popup/script/or cookie blocker) is preventing the system from "
> > Applicability evaluation for setup package "
> >
> > Temporarily disable any third-party real-time system protections (e.g.,
> > anti-virus; anti-spyware; firewall)
> >
> >
> > Look to the installed security software as being the cause.
> > [antivirus/anti-malware/cookie or popup blocker/or, any security
> > software that monitors the registry keys for changes]
> > -=-
> >
> > That's a permission error (access denied), try resetting the security
> > settings back to the defaults:
> >
> > How to reset security settings back to the defaults
> > <http://support.microsoft.com/kb/313222>
> >
> > Make sure you're running as an administrator.
> >
> >
> >
> > Ǝиçεl
> > ◕‿◕
> > -=-
> .
>

Hi thanks for the ideas so far...i tried to re-install the updater stuff
yesterday, not the actual updates...if any are there.
It seems winupdate is not available at the moment, as i can get anywhere
else, but not that page. Anyone else having hassle with win7 at the mo?

Cheers Andy

"MowGreen" wrote:

>
> andym21 wrote:
> > Hi have just got a new pc with win 7 premium, managed to get updates last
> > weekend, but now keep getting error 80070005. I`ve tried to re-install win
> > update, but it just comes back with an unrecoverable error...no codes tho.
> > Ant suggestions?
>
> Red or black, that's the only ants I'm aware of.
>
> 80070005 is an Access Denied error that is most likely stemming from:
>
> a. Security software
> b. Incorrectly applied Permissions or updating from a User Account that
> does not have sufficient Permissions.
> c. A previous release of the Windows Update Agent is installed that is
> affecting Permissions.
> c. Malware
>
> > I`ve tried to re-install win update, but it just comes back with an unrecoverable error.
>
> To be clear here, you tried to reinstall the updating components or the
> updates that failed to install ?
> Though I doubt it, perhaps you tried to 'reset' the updating components
> using this KB ?: http://support.microsoft.com/kb/971058
> That page states that it's not for Win 7. As to why, I don't know as it
> works for Vista.
>
> Strongly suggest that you download and *save* the latest release of the
> Windows Update Agent (WUA) from the links on this page:
> http://support.microsoft.com/kb/949104
>
> Be sure to download the WUA that matches the architecture of the system.
> eg. x86, 32 bit or x64, 64 bit. That information is readily available by
> opening System in Control Panel under 'System', next to 'System type'
>
> Once the download completes configure Windows 7 to clean boot:
> http://support.microsoft.com/kb/929135
>
> Restart the system to the clean boot state.
> Stop the Windows Update and BITS service, if started.
> You'll need to open the Services console by clicking the Start orb and
> typing services.msc in the Search field.
> Click on services.msc under Programs and agree to the UAC prompt.
> Locate Background Intelligent Background Service (BITS) and the Windows
> Update services and Stop them for now.
> DO NOT DISABLE either of them for Startup type.
> For Startup type, BITS should be set to Manual, Windows Update to
> Automatic (Delayed Start)
> If the above are the Startup types, you can close the Services console now.
>
> *Right* click the downloaded and saved WUA and choose 'Run as
> administrator'; follow the UAC prompts to allow it to run Elevated.
> Restart to the *same clean boot state* after it's installed.
>
> Now see if the system can update.
> If yes, then Security software was interfering with updating.
> If not, then either Security software has changed the Default
> Permissions or, malware may have.
>
>
> MowGreen
> ================
> *-343-* FDNY
> Never Forgotten
> ================
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked
> .
>

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?



andym21 wrote:
> Hi thanks for the ideas so far...i tried to re-install the updater stuff
> yesterday, not the actual updates...if any are there.
> It seems winupdate is not available at the moment, as i can get anywhere
> else, but not that page. Anyone else having hassle with win7 at the mo?
>
> Cheers Andy
>
> "MowGreen" wrote:
>
>>
>> andym21 wrote:
>>> Hi have just got a new pc with win 7 premium, managed to get updates
>>> last
>>> weekend, but now keep getting error 80070005. I`ve tried to re-install
>>> win
>>> update, but it just comes back with an unrecoverable error...no codes
>>> tho.
>>> Ant suggestions?
>>
>> Red or black, that's the only ants I'm aware of.
>>
>> 80070005 is an Access Denied error that is most likely stemming from:
>>
>> a. Security software
>> b. Incorrectly applied Permissions or updating from a User Account that
>> does not have sufficient Permissions.
>> c. A previous release of the Windows Update Agent is installed that is
>> affecting Permissions.
>> c. Malware
>>
>>> I`ve tried to re-install win update, but it just comes back with an
>>> unrecoverable error.
>>
>> To be clear here, you tried to reinstall the updating components or the
>> updates that failed to install ?
>> Though I doubt it, perhaps you tried to 'reset' the updating components
>> using this KB ?: http://support.microsoft.com/kb/971058
>> That page states that it's not for Win 7. As to why, I don't know as it
>> works for Vista.
>>
>> Strongly suggest that you download and *save* the latest release of the
>> Windows Update Agent (WUA) from the links on this page:
>> http://support.microsoft.com/kb/949104
>>
>> Be sure to download the WUA that matches the architecture of the system.
>> eg. x86, 32 bit or x64, 64 bit. That information is readily available by
>> opening System in Control Panel under 'System', next to 'System type'
>>
>> Once the download completes configure Windows 7 to clean boot:
>> http://support.microsoft.com/kb/929135
>>
>> Restart the system to the clean boot state.
>> Stop the Windows Update and BITS service, if started.
>> You'll need to open the Services console by clicking the Start orb and
>> typing services.msc in the Search field.
>> Click on services.msc under Programs and agree to the UAC prompt.
>> Locate Background Intelligent Background Service (BITS) and the Windows
>> Update services and Stop them for now.
>> DO NOT DISABLE either of them for Startup type.
>> For Startup type, BITS should be set to Manual, Windows Update to
>> Automatic (Delayed Start)
>> If the above are the Startup types, you can close the Services console
>> now.
>>
>> *Right* click the downloaded and saved WUA and choose 'Run as
>> administrator'; follow the UAC prompts to allow it to run Elevated.
>> Restart to the *same clean boot state* after it's installed.
>>
>> Now see if the system can update.
>> If yes, then Security software was interfering with updating.
>> If not, then either Security software has changed the Default
>> Permissions or, malware may have.
>>
>>
>> MowGreen
>> ================
>> *-343-* FDNY
>> Never Forgotten
>> ================
>>
>> banthecheck.com
>> "Security updates should *never* have *non-security content* prechecked
>> .

Ǝиçεl wrote:
> Hi Steve,
>
> My bad. I should have read the section
> “View products that this article applies to�. kb/313222
>
>
> Next time I will ask them, they frequently shop at the 7 - 11
>
>
>
>
> Ǝиçεl
> ◕‿◕
> -=-
>


ROTFLMAO ... " shop at the 7 - 11 "
Good one, Engel.


MowGreen
================
*-343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked