UPDATE REFERENCE : KB916521

I cannot get this updatye to download (it shows 0kb to download so id the
file there on the server I wonder)

I get error code 0x80070643

Please tell me what to do?

Thank you

SIMON

You receive an "Error 80070643" error message when you try to update Office 2003
by using Software Update Services
http://support.microsoft.com/?id=903772
and/or
You cannot install some updates or programs
http://support.microsoft.com/default...b;EN-US;822798

Office 2003 Update fails to install with error 0x80070643
http://update.microsoft.com/windowsu...=en&IsMu=False
You receive error 0x80070643 when you are installing Office 2003 Updates.
Updates fail to install because ose service is disabled or cannot be started.
Applicable Office versions: Office 2003


Solution posted by Mark H -

Problem is destructin of registry keys CAUSED BY running MICROSOFT LIVE
SAFETY CENTER REGISTRY CLEANER!!
Restore them with a double click on the .reg backup file in C:\Documents and
Settings\<user>\Applicaion Data\Windows Live Safety Center\Backup.
Nice one, Microsoft.
--
Mark H

--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Simon" <> wrote in message
news:12427AE9-C64D-4F12-91A5-...
|I cannot get this updatye to download (it shows 0kb to download so id the
| file there on the server I wonder)
|
| I get error code 0x80070643
|
| Please tell me what to do?
|
| Thank you
|
| SIMON

Thank you Mark

For whatever reason I cannot locate the back up file you mention?

What should I do next?


"TaurArian [MS-MVP]" wrote:

> You receive an "Error 80070643" error message when you try to update Office 2003
> by using Software Update Services
> http://support.microsoft.com/?id=903772
> and/or
> You cannot install some updates or programs
> http://support.microsoft.com/default...b;EN-US;822798
>
> Office 2003 Update fails to install with error 0x80070643
> http://update.microsoft.com/windowsu...=en&IsMu=False
> You receive error 0x80070643 when you are installing Office 2003 Updates.
> Updates fail to install because ose service is disabled or cannot be started.
> Applicable Office versions: Office 2003
>
>
> Solution posted by Mark H -
>
> Problem is destructin of registry keys CAUSED BY running MICROSOFT LIVE
> SAFETY CENTER REGISTRY CLEANER!!
> Restore them with a double click on the .reg backup file in C:\Documents and
> Settings\<user>\Applicaion Data\Windows Live Safety Center\Backup.
> Nice one, Microsoft.
> --
> Mark H
>
> --
>
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================
> http://www.dts-l.org/goodpost.htm
> "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "Simon" <> wrote in message
> news:12427AE9-C64D-4F12-91A5-...
> |I cannot get this updatye to download (it shows 0kb to download so id the
> | file there on the server I wonder)
> |
> | I get error code 0x80070643
> |
> | Please tell me what to do?
> |
> | Thank you
> |
> | SIMON
>
>
>

Simon <> wrote:

> For whatever reason I cannot locate the back up file you mention?

If you have recently used Windows Live Safety Center Registry Clean-up, then
you need to restore the registry keys that were deleted in the clean-up.

Use control panel "Folder Options", tab "View", to enable "Show hidden files
and folders"

Close all Internet Explorer windows.

Use Windows Explorer to navigate to folder:

C:\Documents and Settings\<user>\Application Data\Windows Live Safety
Center\BackUp\

and double-click the .reg file previously created by the Microsoft Safety
registry cleanup.

--
Robin Walker [MVP Networking]

Thank you VERY MUCH. This has fixed my problem totally!!

Thank you

SIMON

"Robin Walker [MVP]" wrote:

> Simon <> wrote:
>
> > For whatever reason I cannot locate the back up file you mention?
>
> If you have recently used Windows Live Safety Center Registry Clean-up, then
> you need to restore the registry keys that were deleted in the clean-up.
>
> Use control panel "Folder Options", tab "View", to enable "Show hidden files
> and folders"
>
> Close all Internet Explorer windows.
>
> Use Windows Explorer to navigate to folder:
>
> C:\Documents and Settings\<user>\Application Data\Windows Live Safety
> Center\BackUp\
>
> and double-click the .reg file previously created by the Microsoft Safety
> registry cleanup.
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

Hello,

I have tried to follow the solution that is metioned, but still can not find
the directory location. I am able to see hidden files, but do not see the
"Windows Live Safety Center" directory. Any suggestions?


"Simon" wrote:

> Thank you VERY MUCH. This has fixed my problem totally!!
>
> Thank you
>
> SIMON
>
> "Robin Walker [MVP]" wrote:
>
> > Simon <> wrote:
> >
> > > For whatever reason I cannot locate the back up file you mention?
> >
> > If you have recently used Windows Live Safety Center Registry Clean-up, then
> > you need to restore the registry keys that were deleted in the clean-up.
> >
> > Use control panel "Folder Options", tab "View", to enable "Show hidden files
> > and folders"
> >
> > Close all Internet Explorer windows.
> >
> > Use Windows Explorer to navigate to folder:
> >
> > C:\Documents and Settings\<user>\Application Data\Windows Live Safety
> > Center\BackUp\
> >
> > and double-click the .reg file previously created by the Microsoft Safety
> > registry cleanup.
> >
> > --
> > Robin Walker [MVP Networking]
> >
> >
> >
> >

Kevin <> wrote:

> I have tried to follow the solution that is metioned, but still can
> not find the directory location. I am able to see hidden files, but
> do not see the "Windows Live Safety Center" directory.

Have you actually ever visited Windows Live Safety Center and done a
registry scan?

--
Robin Walker [MVP Networking]

Mark H you are brilliant. Thanks for the help. Microsoft Live Registry
Cleaner messed up my registry too.

"TaurArian [MS-MVP]" wrote:

> You receive an "Error 80070643" error message when you try to update Office 2003
> by using Software Update Services
> http://support.microsoft.com/?id=903772
> and/or
> You cannot install some updates or programs
> http://support.microsoft.com/default...b;EN-US;822798
>
> Office 2003 Update fails to install with error 0x80070643
> http://update.microsoft.com/windowsu...=en&IsMu=False
> You receive error 0x80070643 when you are installing Office 2003 Updates.
> Updates fail to install because ose service is disabled or cannot be started.
> Applicable Office versions: Office 2003
>
>
> Solution posted by Mark H -
>
> Problem is destructin of registry keys CAUSED BY running MICROSOFT LIVE
> SAFETY CENTER REGISTRY CLEANER!!
> Restore them with a double click on the .reg backup file in C:\Documents and
> Settings\<user>\Applicaion Data\Windows Live Safety Center\Backup.
> Nice one, Microsoft.
> --
> Mark H
>
> --
>
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================
> http://www.dts-l.org/goodpost.htm
> "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "Simon" <> wrote in message
> news:12427AE9-C64D-4F12-91A5-...
> |I cannot get this updatye to download (it shows 0kb to download so id the
> | file there on the server I wonder)
> |
> | I get error code 0x80070643
> |
> | Please tell me what to do?
> |
> | Thank you
> |
> | SIMON
>
>
>