Update screws my system up, causes stop error at startup

For some reason, whenever I try to use Windows Update I get some kind of stop
error (in which the computer reboots) whenever I try to boot up and load
Windows. In every single case the only way to fix the problem is to
reinstall Windows off the CD. I think I've narrowed it down to the critical
updates (all 38 of them) through trial and accident but I'm not sure. I
reckon that one of them is causing some kind of driver fault but I have no
idea what it is or what could be causing it. I'm reluctant to experiment
further because it takes well over an hour to reinstall Windows and can't do
my computer any good.

I can't boot up in Safe Mode when the computer is in it's perpetual booting
state, either. Stumbles in exactly the same place. Doubt it's a hardware
problem seeing as none of these problems correlated to any computer upgrades.

Would very much like to fix this problem as my system is held together with
glue and string right now - not very stable.

Any help would be appreciated, thanks.

For the Stop Error, try this page:
http://aumha.org/win5/kbestop.htm

Are you installing any Driver Updates? Don't.
Instead get the drivers directly from the manufacturers website.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"TheEvilThing" <> wrote in message
news:E21B4AC7-259B-48F6-83E2-...
> For some reason, whenever I try to use Windows Update I get some kind of
> stop
> error (in which the computer reboots) whenever I try to boot up and load
> Windows. In every single case the only way to fix the problem is to
> reinstall Windows off the CD. I think I've narrowed it down to the
> critical
> updates (all 38 of them) through trial and accident but I'm not sure. I
> reckon that one of them is causing some kind of driver fault but I have no
> idea what it is or what could be causing it. I'm reluctant to experiment
> further because it takes well over an hour to reinstall Windows and can't
> do
> my computer any good.
>
> I can't boot up in Safe Mode when the computer is in it's perpetual
> booting
> state, either. Stumbles in exactly the same place. Doubt it's a hardware
> problem seeing as none of these problems correlated to any computer
> upgrades.
>
> Would very much like to fix this problem as my system is held together
> with
> glue and string right now - not very stable.
>
> Any help would be appreciated, thanks.

I can't find the error code because whenever I get a BSOD the computer
IMMEDIATELY reboots, ergo it is impossible to see the problem, except that
there is one. I guess I have no real evidence that it's a stop error other
than this is the behaviour exhibited by stop errors (on my computer) in the
past.

Also, I believe it is related to the critical updates because I remember
trying to update and those being the only updates I downloaded. I was pretty
sure it WAS a driver. Now I'm not so sure, considerin that. Anyway, I don't
want to have to spend any more time reinstalling Windows to see if that's the
case. Most of the programs already crash intermittently for no discernable
reason since I first updated.


"Jupiter Jones [MVP]" wrote:

> For the Stop Error, try this page:
> http://aumha.org/win5/kbestop.htm
>
> Are you installing any Driver Updates? Don't.
> Instead get the drivers directly from the manufacturers website.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "TheEvilThing" <> wrote in message
> news:E21B4AC7-259B-48F6-83E2-...
> > For some reason, whenever I try to use Windows Update I get some kind of
> > stop
> > error (in which the computer reboots) whenever I try to boot up and load
> > Windows. In every single case the only way to fix the problem is to
> > reinstall Windows off the CD. I think I've narrowed it down to the
> > critical
> > updates (all 38 of them) through trial and accident but I'm not sure. I
> > reckon that one of them is causing some kind of driver fault but I have no
> > idea what it is or what could be causing it. I'm reluctant to experiment
> > further because it takes well over an hour to reinstall Windows and can't
> > do
> > my computer any good.
> >
> > I can't boot up in Safe Mode when the computer is in it's perpetual
> > booting
> > state, either. Stumbles in exactly the same place. Doubt it's a hardware
> > problem seeing as none of these problems correlated to any computer
> > upgrades.
> >
> > Would very much like to fix this problem as my system is held together
> > with
> > glue and string right now - not very stable.
> >
> > Any help would be appreciated, thanks.
>
>
>

To stop the automatic reboot when error is detected:
Right click My Computer and click Properties.
Click Advanced tab.
Under "Startup and Recovery" click Settings button.
Uncheck "Automatically restart".
Click OK and follow prompts.
If the Stop Error returns, you will be able to read the error message.

Do you have a Dell computer?
A recent Dell video driver was pushed as a Critical Update and caused issues
for many so many the driver was pulled and sent back to Dell for rework.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"TheEvilThing" <> wrote in message
news:CFA3BB79-B7B7-4795-8CC8-...
>I can't find the error code because whenever I get a BSOD the computer
> IMMEDIATELY reboots, ergo it is impossible to see the problem, except that
> there is one. I guess I have no real evidence that it's a stop error
> other
> than this is the behaviour exhibited by stop errors (on my computer) in
> the
> past.
>
> Also, I believe it is related to the critical updates because I remember
> trying to update and those being the only updates I downloaded. I was
> pretty
> sure it WAS a driver. Now I'm not so sure, considerin that. Anyway, I
> don't
> want to have to spend any more time reinstalling Windows to see if that's
> the
> case. Most of the programs already crash intermittently for no
> discernable
> reason since I first updated.
>
>
> "Jupiter Jones [MVP]" wrote:
>
>> For the Stop Error, try this page:
>> http://aumha.org/win5/kbestop.htm
>>
>> Are you installing any Driver Updates? Don't.
>> Instead get the drivers directly from the manufacturers website.

Thanks, I've narrowed it down to (surprise, surprise) hardware drivers. It
seems WinUp was trying to downgrade some drivers for the dodgy old integrated
sound card on my MoBo, which the system clearly didn't like.

Thanks for the help.


"Jupiter Jones [MVP]" wrote:

> To stop the automatic reboot when error is detected:
> Right click My Computer and click Properties.
> Click Advanced tab.
> Under "Startup and Recovery" click Settings button.
> Uncheck "Automatically restart".
> Click OK and follow prompts.
> If the Stop Error returns, you will be able to read the error message.
>
> Do you have a Dell computer?
> A recent Dell video driver was pushed as a Critical Update and caused issues
> for many so many the driver was pulled and sent back to Dell for rework.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "TheEvilThing" <> wrote in message
> news:CFA3BB79-B7B7-4795-8CC8-...
> >I can't find the error code because whenever I get a BSOD the computer
> > IMMEDIATELY reboots, ergo it is impossible to see the problem, except that
> > there is one. I guess I have no real evidence that it's a stop error
> > other
> > than this is the behaviour exhibited by stop errors (on my computer) in
> > the
> > past.
> >
> > Also, I believe it is related to the critical updates because I remember
> > trying to update and those being the only updates I downloaded. I was
> > pretty
> > sure it WAS a driver. Now I'm not so sure, considerin that. Anyway, I
> > don't
> > want to have to spend any more time reinstalling Windows to see if that's
> > the
> > case. Most of the programs already crash intermittently for no
> > discernable
> > reason since I first updated.
> >
> >
> > "Jupiter Jones [MVP]" wrote:
> >
> >> For the Stop Error, try this page:
> >> http://aumha.org/win5/kbestop.htm
> >>
> >> Are you installing any Driver Updates? Don't.
> >> Instead get the drivers directly from the manufacturers website.
>
>
>

Hi Frogeye,

I got the same blue screen error message. Do you have an Inspiron 6000?

I Called Dell when I checked the timing of the problem I suspected the error
was being caused by a recent Windows update download. The download acts as a
spyware removal tool. I have Spybot too and didn't want this Microsoft tool
so I did a system restore to back before I started having the problem. The
system restore solved the problem for a few days. I didn't turn off
automatic updates, though, so a few days later I got the same error message
and found that the same tool was the culprit. Did another system restore and
turned off Auto Updater to notify me of updates rather than just install them
automatically.

It doesn't seem to be a driver problem at all but rather the update is
falsly recognizing the driver as a problem. Dell doesn't have an final
answer yet but they're "working on it". This solution might work well for
you too.

Good luck,

Brian



"TheEvilThing" wrote:

> Thanks, I've narrowed it down to (surprise, surprise) hardware drivers. It
> seems WinUp was trying to downgrade some drivers for the dodgy old integrated
> sound card on my MoBo, which the system clearly didn't like.
>
> Thanks for the help.
>
>
> "Jupiter Jones [MVP]" wrote:
>
> > To stop the automatic reboot when error is detected:
> > Right click My Computer and click Properties.
> > Click Advanced tab.
> > Under "Startup and Recovery" click Settings button.
> > Uncheck "Automatically restart".
> > Click OK and follow prompts.
> > If the Stop Error returns, you will be able to read the error message.
> >
> > Do you have a Dell computer?
> > A recent Dell video driver was pushed as a Critical Update and caused issues
> > for many so many the driver was pulled and sent back to Dell for rework.
> >
> > --
> > Jupiter Jones [MVP]
> > http://www3.telus.net/dandemar
> > http://www.dts-l.org
> >
> >
> > "TheEvilThing" <> wrote in message
> > news:CFA3BB79-B7B7-4795-8CC8-...
> > >I can't find the error code because whenever I get a BSOD the computer
> > > IMMEDIATELY reboots, ergo it is impossible to see the problem, except that
> > > there is one. I guess I have no real evidence that it's a stop error
> > > other
> > > than this is the behaviour exhibited by stop errors (on my computer) in
> > > the
> > > past.
> > >
> > > Also, I believe it is related to the critical updates because I remember
> > > trying to update and those being the only updates I downloaded. I was
> > > pretty
> > > sure it WAS a driver. Now I'm not so sure, considerin that. Anyway, I
> > > don't
> > > want to have to spend any more time reinstalling Windows to see if that's
> > > the
> > > case. Most of the programs already crash intermittently for no
> > > discernable
> > > reason since I first updated.
> > >
> > >
> > > "Jupiter Jones [MVP]" wrote:
> > >
> > >> For the Stop Error, try this page:
> > >> http://aumha.org/win5/kbestop.htm
> > >>
> > >> Are you installing any Driver Updates? Don't.
> > >> Instead get the drivers directly from the manufacturers website.
> >
> >
> >

XS <> wrote:

> I got the same blue screen error message. Do you have an Inspiron
> 6000?
>
> I Called Dell when I checked the timing of the problem I suspected
> the error was being caused by a recent Windows update download. The
> download acts as a spyware removal tool. I have Spybot too and
> didn't want this Microsoft tool so I did a system restore to back
> before I started having the problem. The system restore solved the
> problem for a few days. I didn't turn off automatic updates, though,
> so a few days later I got the same error message and found that the
> same tool was the culprit.

Many Dell PCs have been affected recently, not by the Malicious Software
Removal Tool, but by a driver update for graphics drivers directed to Dell
PCs. This would be consistent with your report of a blue screen at start-up.

--
Robin Walker [MVP Networking]