update Service pack1

I installed this update on July 30th (KB867801) and it
still says I should install it. It shows it installed in
my installation history, but it still says I should
download it. Ever since downloading it, I get a bad image
box for ddl c:/program files/common
files/dell/eusw/ddsm.dll is not a valid windows image.
Can anyone help me.It is driving me crazy. What did I do?

Thanx,
Karen

On Wed, 4 Aug 2004 20:59:43 -0700, "kay" <>
wrote:

>I installed this update on July 30th (KB867801) and it
>still says I should install it. It shows it installed in
>my installation history, but it still says I should
>download it. Ever since downloading it, I get a bad image
>box for ddl c:/program files/common
>files/dell/eusw/ddsm.dll is not a valid windows image.
>Can anyone help me.It is driving me crazy. What did I do?
>
> Thanx,
> Karen
ddsm seems to have something to do with DELL.
Give them a call.

Dave

hi. i got the same problem and i solved it applying method 2 in the following
link:

http://support.microsoft.com/default.aspx?kbid=822798

"kay" wrote:

> I installed this update on July 30th (KB867801) and it
> still says I should install it. It shows it installed in
> my installation history, but it still says I should
> download it. Ever since downloading it, I get a bad image
> box for ddl c:/program files/common
> files/dell/eusw/ddsm.dll is not a valid windows image.
> Can anyone help me.It is driving me crazy. What did I do?
>
> Thanx,
> Karen
>
>
>
>
>
>
>
>
>
>

I am having the same issue with a compaq desk pro I had to wipe my system and
reload and I have done this several times now and it still says I need to DL
service pack1 but I have it on my system, it does not show up in DxDiag and
when I do download it now every single time I lose my desktop. Any help would
be appreciated.

"kay" wrote:

> I installed this update on July 30th (KB867801) and it
> still says I should install it. It shows it installed in
> my installation history, but it still says I should
> download it. Ever since downloading it, I get a bad image
> box for ddl c:/program files/common
> files/dell/eusw/ddsm.dll is not a valid windows image.
> Can anyone help me.It is driving me crazy. What did I do?
>
> Thanx,
> Karen
>
>
>
>
>
>
>
>
>
>

I am having similar issues with a copaq deskpro also after several wipes of
my complete system I try to download sp1 now and every single time I lose my
desktop. My intel chipset and bios both are updated, I run a radeon 9800 Pro
256mb video card, 768 rambus EEC ram and more this is the only issue I seem
to have on my pc and it is with SP1.

"kay" wrote:

> I installed this update on July 30th (KB867801) and it
> still says I should install it. It shows it installed in
> my installation history, but it still says I should
> download it. Ever since downloading it, I get a bad image
> box for ddl c:/program files/common
> files/dell/eusw/ddsm.dll is not a valid windows image.
> Can anyone help me.It is driving me crazy. What did I do?
>
> Thanx,
> Karen
>
>
>
>
>
>
>
>
>
>