Update stopped working?

Looking for help!

Issues:

1. A security Update repeatly installs. Like my computer doesn't know it
already has it.

2. When I go to the Microsoft Update site it starts "Checking for the
lastest updates for your computer" and never stops. It stays at the moving
green bar. Then my computer comes to a crawl and I notice the svchost.exe
has 98% of my CPU. After stopping that, rundll32.exe takes 90% of my CPU.

Does anyone know what is going on?

Thanks very much,
Sondra

Sondra <> wrote:

> 1. A security Update repeatly installs. Like my computer doesn't
> know it already has it.

What is the number of the update?

> 2. When I go to the Microsoft Update site it starts "Checking for the
> lastest updates for your computer" and never stops. It stays at the
> moving green bar. Then my computer comes to a crawl and I notice the
> svchost.exe has 98% of my CPU. After stopping that, rundll32.exe
> takes 90% of my CPU.

Before doing the items below, ensure that you have disabled all 3rd-party
anti-virus, anti-spyware, popup-blocker, download accelerator, or firewall.
If you disabled a 3rd-party firewall, then re-enable Windows Firewall for
the duration.

For a fix to the above problem, please do BOTH of the following:

1. (not for Vista) If your update history shows that you do not yet have
update KB927891 installed, then download and install update KB927891 ver3:
<http://support.microsoft.com/kb/927891>
and then restart Windows.

2. For 32-bit systems, download and save to hard disk, and then install:
<http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>

If this produces an error message about "Update agent already
installed", then execute the installer again manually, with parameter
/wuforce as in (at a comand prompt window):

WindowsUpdateAgent30-x86.exe /wuforce

Then visit Microsoft Update again, and report back whether your problem is
fixed.

--
Robin Walker [MVP Networking]