Update Web Page Problem

I have a computer with a strange problem.

Running windows xp with all updates.

Automatic update works fine.

If I go to the windows update page it locks up that instance of Internet
explorer.

I do not have IE problems at other pages.

If I navigate to the update page by cutting and pasting the address into
a windows explorer window it works fine.

Any suggestions?

Thanks,

Chris

"chris",

I am sorry you are running into this problem, but we would need a little
more information. Try this temporarily.

1. Close all Internet Explorer windows, and any other Internet browser
windows.
2. Open one Internet Explorer window to some site besides the Windows Update
site.
3. Click Tools
4. Click Internet Options...
5. Click the Security tab
6. Click the "Trusted Sites" icon
7. Click the Sites
8. Add http://*.windowsupdate.microsoft.com
9. Add http://windowsupdate.microsoft.com
10. Add http://download.microsoft.com
11. Click OK
12. Still in the Trusted Sites tab, change the default security level to Low
13. Click OK and confirm
14. Try the Windows Update site again.

Let us know how this goes.

Sincerely,

Pat Walters [MSFT]


"chris" <> wrote in message
news:Xns9612693D444D6chrisnnycaprrcom@207.46.248.1 6...
> I have a computer with a strange problem.
>
> Running windows xp with all updates.
>
> Automatic update works fine.
>
> If I go to the windows update page it locks up that instance of Internet
> explorer.
>
> I do not have IE problems at other pages.
>
> If I navigate to the update page by cutting and pasting the address into
> a windows explorer window it works fine.
>
> Any suggestions?
>
> Thanks,
>
> Chris