Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).
In other countries, see
http://support.microsoft.com/default...r=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.
For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~PA Bear
PatNM wrote:
> Thanks for all the suggestions......but nothing has fixed the problem.
> Will
> just live with it.
> Pat
>
> "PatNM" wrote:
>
>> [Error number: 0x8DDD0002]
>> To install updates from this website, you must be logged on as an
>> administrator or a member of the Administrators group on your computer.
>> If
>> you use Windows XP, you can see if you are an administrator by going to
>> User Accounts in Control Panel.
>>
>> Note: If your computer is connected to a network, network policy settings
>> might also prevent you using this website. Contact your system
>> administrator for help with updates.
>>
>>
>>
>>
>>
>> "PA Bear" wrote:
>>
>>> Please post the exact (verbatim) error message(s) you receive. Also
>>> tell
>>> us if you're referring to updating via Windows Update website or WinXP's
>>> Automatic Updates function.
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.org/
>>>
>>> PatNM wrote:
>>>> I have win xp 2 on dell desktop and can't get auto updates because it
>>>> tells
>>>> me I am not the administrator. BUT I AM!! certainly know how to set
>>>> up
>>>> accounts. Any help would be appreciated.