Update for Windows Live Photo Gallery (KB 955359) Fails

I have been trying to update Windows Live Photo Gallery and it fails every
time. When I try to uninstall it, I get a message that says: 'could not
access network location'. So I go to hit 'cancel', I get a message that
says: 'fatal error during installation'. I can't get rid of this program or
update it. I keep getting nagged to update it and I don't know how to just
ignore the update all together. Can someone please tell me what to do? or
where I can get the patched version? I can't even install a new copy of it.
Thanks in advance.
--
Most computer problems are caused the loose nut between the chair and the
keyboard.

Uninstall Windows Live Photo Gallery | Download/install the most recent
version.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Tatbrat wrote:
> I have been trying to update Windows Live Photo Gallery and it fails every
> time. When I try to uninstall it, I get a message that says: 'could not
> access network location'. So I go to hit 'cancel', I get a message that
> says: 'fatal error during installation'. I can't get rid of this program
> or
> update it. I keep getting nagged to update it and I don't know how to
> just
> ignore the update all together. Can someone please tell me what to do? or
> where I can get the patched version? I can't even install a new copy of
> it.
> Thanks in advance.

If you read my post, I did mention that I tried to uninstall the program. It
did not work.
--
Most computer problems are caused the loose nut between the chair and the
keyboard.


"PA Bear [MS MVP]" wrote:

> Uninstall Windows Live Photo Gallery | Download/install the most recent
> version.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Tatbrat wrote:
> > I have been trying to update Windows Live Photo Gallery and it fails every
> > time. When I try to uninstall it, I get a message that says: 'could not
> > access network location'. So I go to hit 'cancel', I get a message that
> > says: 'fatal error during installation'. I can't get rid of this program
> > or
> > update it. I keep getting nagged to update it and I don't know how to
> > just
> > ignore the update all together. Can someone please tell me what to do? or
> > where I can get the patched version? I can't even install a new copy of
> > it.
> > Thanks in advance.
>
>

Then try overinstalling the latest version. Otherwise, contact Windows Live
Support:
https://support.live.com/eform.aspx?...ery&ct=eformts

Good luck!


Tatbrat wrote:
> If you read my post, I did mention that I tried to uninstall the program.
> It did not work.
>
>> Uninstall Windows Live Photo Gallery | Download/install the most recent
>> version.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Tatbrat wrote:
>>> I have been trying to update Windows Live Photo Gallery and it fails
>>> every
>>> time. When I try to uninstall it, I get a message that says: 'could not
>>> access network location'. So I go to hit 'cancel', I get a message that
>>> says: 'fatal error during installation'. I can't get rid of this
>>> program
>>> or
>>> update it. I keep getting nagged to update it and I don't know how to
>>> just
>>> ignore the update all together. Can someone please tell me what to do?
>>> or
>>> where I can get the patched version? I can't even install a new copy of
>>> it.
>>> Thanks in advance.

I did contact Windows Live Support and apparently, they are aware that there
is a wide spread problem with updating this program. When they find a fix
for it, they will let us know. The problem of updating is on their end of
it. Hopefully others will know of this also.
--
Most computer problems are caused the loose nut between the chair and the
keyboard.


"PA Bear [MS MVP]" wrote:

> Then try overinstalling the latest version. Otherwise, contact Windows Live
> Support:
> https://support.live.com/eform.aspx?...ery&ct=eformts
>
> Good luck!
>
>
> Tatbrat wrote:
> > If you read my post, I did mention that I tried to uninstall the program.
> > It did not work.
> >
> >> Uninstall Windows Live Photo Gallery | Download/install the most recent
> >> version.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> Tatbrat wrote:
> >>> I have been trying to update Windows Live Photo Gallery and it fails
> >>> every
> >>> time. When I try to uninstall it, I get a message that says: 'could not
> >>> access network location'. So I go to hit 'cancel', I get a message that
> >>> says: 'fatal error during installation'. I can't get rid of this
> >>> program
> >>> or
> >>> update it. I keep getting nagged to update it and I don't know how to
> >>> just
> >>> ignore the update all together. Can someone please tell me what to do?
> >>> or
> >>> where I can get the patched version? I can't even install a new copy of
> >>> it.
> >>> Thanks in advance.
>
>

Thanks for this feedback.

Tatbrat wrote:
> I did contact Windows Live Support and apparently, they are aware that
> there
> is a wide spread problem with updating this program. When they find a fix
> for it, they will let us know. The problem of updating is on their end of
> it. Hopefully others will know of this also.
>
>> Then try overinstalling the latest version. Otherwise, contact Windows
>> Live Support:
>> https://support.live.com/eform.aspx?...ery&ct=eformts
>>
>> Good luck!
>>
>>
>> Tatbrat wrote:
>>> If you read my post, I did mention that I tried to uninstall the
>>> program.
>>> It did not work.
>>>
>>>> Uninstall Windows Live Photo Gallery | Download/install the most recent
>>>> version.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> Tatbrat wrote:
>>>>> I have been trying to update Windows Live Photo Gallery and it fails
>>>>> every
>>>>> time. When I try to uninstall it, I get a message that says: 'could
>>>>> not
>>>>> access network location'. So I go to hit 'cancel', I get a message
>>>>> that
>>>>> says: 'fatal error during installation'. I can't get rid of this
>>>>> program
>>>>> or
>>>>> update it. I keep getting nagged to update it and I don't know how to
>>>>> just
>>>>> ignore the update all together. Can someone please tell me what to
>>>>> do?
>>>>> or
>>>>> where I can get the patched version? I can't even install a new copy
>>>>> of
>>>>> it.
>>>>> Thanks in advance.

I, too, am having problems uninstalling Windows Live Photo Gallery - same
situation as Tatbrat. It's now April 16, 2009, surely there's a fix to
download by now... what's the update on this situation? I am unable to
install any Windows Live programs now and this seems to be the central issue.

"PA Bear [MS MVP]" wrote:

> Thanks for this feedback.
>
> Tatbrat wrote:
> > I did contact Windows Live Support and apparently, they are aware that
> > there
> > is a wide spread problem with updating this program. When they find a fix
> > for it, they will let us know. The problem of updating is on their end of
> > it. Hopefully others will know of this also.
> >
> >> Then try overinstalling the latest version. Otherwise, contact Windows
> >> Live Support:
> >> https://support.live.com/eform.aspx?...ery&ct=eformts
> >>
> >> Good luck!
> >>
> >>
> >> Tatbrat wrote:
> >>> If you read my post, I did mention that I tried to uninstall the
> >>> program.
> >>> It did not work.
> >>>
> >>>> Uninstall Windows Live Photo Gallery | Download/install the most recent
> >>>> version.
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>> AumHa VSOP & Admin http://aumha.net
> >>>> DTS-L http://dts-l.net/
> >>>>
> >>>> Tatbrat wrote:
> >>>>> I have been trying to update Windows Live Photo Gallery and it fails
> >>>>> every
> >>>>> time. When I try to uninstall it, I get a message that says: 'could
> >>>>> not
> >>>>> access network location'. So I go to hit 'cancel', I get a message
> >>>>> that
> >>>>> says: 'fatal error during installation'. I can't get rid of this
> >>>>> program
> >>>>> or
> >>>>> update it. I keep getting nagged to update it and I don't know how to
> >>>>> just
> >>>>> ignore the update all together. Can someone please tell me what to
> >>>>> do?
> >>>>> or
> >>>>> where I can get the patched version? I can't even install a new copy
> >>>>> of
> >>>>> it.
> >>>>> Thanks in advance.
>
>

Did you try and manually install the latest version rather than trying to
update the same?

http://download.live.com/photogallery



Jennifer in Colorado wrote:
:: I, too, am having problems uninstalling Windows Live Photo Gallery -
:: same situation as Tatbrat. It's now April 16, 2009, surely there's
:: a fix to download by now... what's the update on this situation? I
:: am unable to install any Windows Live programs now and this seems to
:: be the central issue.
::
:: "PA Bear [MS MVP]" wrote:
::
::: Thanks for this feedback.
:::
::: Tatbrat wrote:
:::: I did contact Windows Live Support and apparently, they are aware
:::: that there
:::: is a wide spread problem with updating this program. When they
:::: find a fix for it, they will let us know. The problem of updating
:::: is on their end of it. Hopefully others will know of this also.
::::
::::: Then try overinstalling the latest version. Otherwise, contact
::::: Windows Live Support:
::::: https://support.live.com/eform.aspx?...ery&ct=eformts
:::::
::::: Good luck!
:::::
:::::
::::: Tatbrat wrote:
:::::: If you read my post, I did mention that I tried to uninstall the
:::::: program.
:::::: It did not work.
::::::
::::::: Uninstall Windows Live Photo Gallery | Download/install the
::::::: most recent version.
::::::: --
::::::: ~Robear Dyer (PA Bear)
::::::: MS MVP-IE, Mail, Security, Windows Desktop Experience - since
::::::: 2002 AumHa VSOP & Admin http://aumha.net
::::::: DTS-L http://dts-l.net/
:::::::
::::::: Tatbrat wrote:
:::::::: I have been trying to update Windows Live Photo Gallery and it
:::::::: fails every
:::::::: time. When I try to uninstall it, I get a message that says:
:::::::: 'could not
:::::::: access network location'. So I go to hit 'cancel', I get a
:::::::: message that
:::::::: says: 'fatal error during installation'. I can't get rid of
:::::::: this program
:::::::: or
:::::::: update it. I keep getting nagged to update it and I don't
:::::::: know how to just
:::::::: ignore the update all together. Can someone please tell me
:::::::: what to do?
:::::::: or
:::::::: where I can get the patched version? I can't even install a
:::::::: new copy of
:::::::: it.
:::::::: Thanks in advance.

Yes. Didn't work. However, here's how I resolved my issue.
1. Downloaded Windows Installer CleanUp Utility (Article ID 29301 9/19/08
revision 6.7), located it in my programs list & opened. Selected Windows
Live Photo Gallery from the list. Poof, gone. After working on this for 3
days!!!

2. Went to http://support.microsoft.com/kb/953466 "Cannot complete the
installation of Windows Live Suite applications", selected my operating
environment (Windows XP SP3), after verifying that I had all of the required
programs (listed in my add/remove programs), I installed all Windows Live
programs from there.

It was a different installation interface than I was working with in the MS
downloads - but all is well. Please pass the word around.

"TaurArian" wrote:

> Did you try and manually install the latest version rather than trying to
> update the same?
>
> http://download.live.com/photogallery
>
>
>
> Jennifer in Colorado wrote:
> :: I, too, am having problems uninstalling Windows Live Photo Gallery -
> :: same situation as Tatbrat. It's now April 16, 2009, surely there's
> :: a fix to download by now... what's the update on this situation? I
> :: am unable to install any Windows Live programs now and this seems to
> :: be the central issue.
> ::
> :: "PA Bear [MS MVP]" wrote:
> ::
> ::: Thanks for this feedback.
> :::
> ::: Tatbrat wrote:
> :::: I did contact Windows Live Support and apparently, they are aware
> :::: that there
> :::: is a wide spread problem with updating this program. When they
> :::: find a fix for it, they will let us know. The problem of updating
> :::: is on their end of it. Hopefully others will know of this also.
> ::::
> ::::: Then try overinstalling the latest version. Otherwise, contact
> ::::: Windows Live Support:
> ::::: https://support.live.com/eform.aspx?...ery&ct=eformts
> :::::
> ::::: Good luck!
> :::::
> :::::
> ::::: Tatbrat wrote:
> :::::: If you read my post, I did mention that I tried to uninstall the
> :::::: program.
> :::::: It did not work.
> ::::::
> ::::::: Uninstall Windows Live Photo Gallery | Download/install the
> ::::::: most recent version.
> ::::::: --
> ::::::: ~Robear Dyer (PA Bear)
> ::::::: MS MVP-IE, Mail, Security, Windows Desktop Experience - since
> ::::::: 2002 AumHa VSOP & Admin http://aumha.net
> ::::::: DTS-L http://dts-l.net/
> :::::::
> ::::::: Tatbrat wrote:
> :::::::: I have been trying to update Windows Live Photo Gallery and it
> :::::::: fails every
> :::::::: time. When I try to uninstall it, I get a message that says:
> :::::::: 'could not
> :::::::: access network location'. So I go to hit 'cancel', I get a
> :::::::: message that
> :::::::: says: 'fatal error during installation'. I can't get rid of
> :::::::: this program
> :::::::: or
> :::::::: update it. I keep getting nagged to update it and I don't
> :::::::: know how to just
> :::::::: ignore the update all together. Can someone please tell me
> :::::::: what to do?
> :::::::: or
> :::::::: where I can get the patched version? I can't even install a
> :::::::: new copy of
> :::::::: it.
> :::::::: Thanks in advance.
>
>
>
>
>
>
>
>

I found a solution! - see below. But I want you to know that I backed up
everything related to my pictures, clip art, EVERYTHING before I got rid of
Windows Live Photo Gallery using the method below. Please let me know if
this helped you.

"Tatbrat" wrote:

> I have been trying to update Windows Live Photo Gallery and it fails every
> time. When I try to uninstall it, I get a message that says: 'could not
> access network location'. So I go to hit 'cancel', I get a message that
> says: 'fatal error during installation'. I can't get rid of this program or
> update it. I keep getting nagged to update it and I don't know how to just
> ignore the update all together. Can someone please tell me what to do? or
> where I can get the patched version? I can't even install a new copy of it.
> Thanks in advance.
> --
> Most computer problems are caused the loose nut between the chair and the
> keyboard.