Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB940510).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Robetsy wrote:
> My computer says "Installing update 1 of 1" which is the KB940510.
> Problem
> is the progress bar is not moving, I have left this alone for hours. I
> have
> re-booted the machine and went back to the Microsoft site to try again and
> still - same thing. Does anyone know what's happening here, or how to fix
> this? I have also read posts that this update causes problems, maybe
> should
> not use?