Update for Windows XP (KB898461)

Failed to install Update for Windows XP (KB898461) with Error Code:
0x80070003

Any help would be appreciated.

Thanks.

If you have Windows XP or higher, see the following.

Check the Windows Explorer "View" options --- set it to show you all folders; all system folders; & hidden files.
Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
Next, un-check Hide extensions for known file types.
Next un-check Hide protected operating system files.

The following thanks to Harish G [MSFT] & Pat Walters [MSFT].

Review the permission on the softwaredistribution folder. Follow the
below given procedure to fix this problem. (Credit goes to Harish G [MSFT])
<Quote>

If you are using windows XP Professional:
1. Click Start
2. Click Run
3. Type: %windir%
4. Press <Enter> or click OK. If prompted, click "Show these files and
folders"
5. Right-click on the folder "SoftwareDistribution" (notice no space between
software and distribution)
6. Click Properties
7. Click the Security tab
8. In the "Group or user names" click on the Administrators to select them.
9. In the "Permissions for Administrators, make sure "Full Control" is
checked (even if grayed out)
10. Click Advanced
11. Make sure you are on the Permissions tab
12. Again, select the Administrators group
13. Select the checkbox "Replace permission entries on all child objects
with entries..."
14. Click the Owner tab
15. With Administrators selected, check the box "Replace owner on
subcontainers and objects"
16. Click OK out of the Advanced Security Settings for SoftwareDistribution.
Confirm you want to take the actions you took.
17. Click OK again, this time out of SoftwareDistribution Properties.
18. Close the window open to C:\Windows, or whatever directory correlates
with %windir% from step 3.
19. Click Start
20. Click Run
21. Type: services.msc
22. When this window opens, verify that both of the following services are
started. If they are not, start them:
a. Automatic Updates
b. Background Intelligent Transfer Service (BITS)


If you are using Windows XP Home Edition:
1. Reboot the machine and enter Safe Mode.
a. Reboot the machine
b. Just as the machine goes black and is starting to come up, start
pressing F8 every one second.
c. Repeat the previous step until you obtain a menu, and in that menu is
an entry "Safe Mode"
2. Login as an administrator
3. Perform steps 1-18 above
4. Reboot
5. Perform steps 19-22 above

</End quote>

Post back here with your findings and status.

--
Maurice N
MVP Windows - Shell / User
-----

"hutch_mansaw" wrote in message news:1694B8F1-6EF3-4B72-9D76-...
> Failed to install Update for Windows XP (KB898461) with Error Code:
> 0x80070003
>
> Any help would be appreciated.
>
> Thanks.

Hi
I followed your steps but at step 7 there is no security tab: what next? I
have XP home edition version 2002 from tiny

"Maurice N ~ MVP" wrote:

> If you have Windows XP or higher, see the following.
>
> Check the Windows Explorer "View" options --- set it to show you all folders; all system folders; & hidden files.
> Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.
>
> "CHECK" (turn on) Display the contents of system folders.
>
> Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
> Next, un-check Hide extensions for known file types.
> Next un-check Hide protected operating system files.
>
> The following thanks to Harish G [MSFT] & Pat Walters [MSFT].
>
> Review the permission on the softwaredistribution folder. Follow the
> below given procedure to fix this problem. (Credit goes to Harish G [MSFT])
> <Quote>
>
> If you are using windows XP Professional:
> 1. Click Start
> 2. Click Run
> 3. Type: %windir%
> 4. Press <Enter> or click OK. If prompted, click "Show these files and
> folders"
> 5. Right-click on the folder "SoftwareDistribution" (notice no space between
> software and distribution)
> 6. Click Properties
> 7. Click the Security tab
> 8. In the "Group or user names" click on the Administrators to select them.
> 9. In the "Permissions for Administrators, make sure "Full Control" is
> checked (even if grayed out)
> 10. Click Advanced
> 11. Make sure you are on the Permissions tab
> 12. Again, select the Administrators group
> 13. Select the checkbox "Replace permission entries on all child objects
> with entries..."
> 14. Click the Owner tab
> 15. With Administrators selected, check the box "Replace owner on
> subcontainers and objects"
> 16. Click OK out of the Advanced Security Settings for SoftwareDistribution.
> Confirm you want to take the actions you took.
> 17. Click OK again, this time out of SoftwareDistribution Properties.
> 18. Close the window open to C:\Windows, or whatever directory correlates
> with %windir% from step 3.
> 19. Click Start
> 20. Click Run
> 21. Type: services.msc
> 22. When this window opens, verify that both of the following services are
> started. If they are not, start them:
> a. Automatic Updates
> b. Background Intelligent Transfer Service (BITS)
>
>
> If you are using Windows XP Home Edition:
> 1. Reboot the machine and enter Safe Mode.
> a. Reboot the machine
> b. Just as the machine goes black and is starting to come up, start
> pressing F8 every one second.
> c. Repeat the previous step until you obtain a menu, and in that menu is
> an entry "Safe Mode"
> 2. Login as an administrator
> 3. Perform steps 1-18 above
> 4. Reboot
> 5. Perform steps 19-22 above
>
> </End quote>
>
> Post back here with your findings and status.
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> "hutch_mansaw" wrote in message news:1694B8F1-6EF3-4B72-9D76-...
> > Failed to install Update for Windows XP (KB898461) with Error Code:
> > 0x80070003
> >
> > Any help would be appreciated.
> >
> > Thanks.
>

If you are running Windows XP Home Edition, in order to have access to the
Security tab, you must first start in Safe Mode and log on with an account that
has Administrative rights,


--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"rainbow" <> wrote in message
news:1AA6E5C0-C1D8-43C1-BC9C-...
| Hi
| I followed your steps but at step 7 there is no security tab: what next? I
| have XP home edition version 2002 from tiny
|
| "Maurice N ~ MVP" wrote:
|
| > If you have Windows XP or higher, see the following.
| >
| > Check the Windows Explorer "View" options --- set it to show you all
folders; all system folders; & hidden files.
| > Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and
look at all of settings listed.
| >
| > "CHECK" (turn on) Display the contents of system folders.
| >
| > Under column, Hidden files and folders----choose ( *select* ) Show hidden
files and folders.
| > Next, un-check Hide extensions for known file types.
| > Next un-check Hide protected operating system files.
| >
| > The following thanks to Harish G [MSFT] & Pat Walters [MSFT].
| >
| > Review the permission on the softwaredistribution folder. Follow the
| > below given procedure to fix this problem. (Credit goes to Harish G [MSFT])
| > <Quote>
| >
| > If you are using windows XP Professional:
| > 1. Click Start
| > 2. Click Run
| > 3. Type: %windir%
| > 4. Press <Enter> or click OK. If prompted, click "Show these files and
| > folders"
| > 5. Right-click on the folder "SoftwareDistribution" (notice no space between
| > software and distribution)
| > 6. Click Properties
| > 7. Click the Security tab
| > 8. In the "Group or user names" click on the Administrators to select them.
| > 9. In the "Permissions for Administrators, make sure "Full Control" is
| > checked (even if grayed out)
| > 10. Click Advanced
| > 11. Make sure you are on the Permissions tab
| > 12. Again, select the Administrators group
| > 13. Select the checkbox "Replace permission entries on all child objects
| > with entries..."
| > 14. Click the Owner tab
| > 15. With Administrators selected, check the box "Replace owner on
| > subcontainers and objects"
| > 16. Click OK out of the Advanced Security Settings for SoftwareDistribution.
| > Confirm you want to take the actions you took.
| > 17. Click OK again, this time out of SoftwareDistribution Properties.
| > 18. Close the window open to C:\Windows, or whatever directory correlates
| > with %windir% from step 3.
| > 19. Click Start
| > 20. Click Run
| > 21. Type: services.msc
| > 22. When this window opens, verify that both of the following services are
| > started. If they are not, start them:
| > a. Automatic Updates
| > b. Background Intelligent Transfer Service (BITS)
| >
| >
| > If you are using Windows XP Home Edition:
| > 1. Reboot the machine and enter Safe Mode.
| > a. Reboot the machine
| > b. Just as the machine goes black and is starting to come up, start
| > pressing F8 every one second.
| > c. Repeat the previous step until you obtain a menu, and in that menu is
| > an entry "Safe Mode"
| > 2. Login as an administrator
| > 3. Perform steps 1-18 above
| > 4. Reboot
| > 5. Perform steps 19-22 above
| >
| > </End quote>
| >
| > Post back here with your findings and status.
| >
| > --
| > Maurice N
| > MVP Windows - Shell / User
| > -----
| >
| > "hutch_mansaw" wrote in message
news:1694B8F1-6EF3-4B72-9D76-...
| > > Failed to install Update for Windows XP (KB898461) with Error Code:
| > > 0x80070003
| > >
| > > Any help would be appreciated.
| > >
| > > Thanks.
| >

rainbow <> wrote:

> I followed your steps but at step 7 there is no security tab: what
> next? I have XP home edition version 2002 from tiny

Read the instructions more carefully - you were following the instructions
for XP Pro. You need to folloow the instructions for XP Home, which require
you starting in Safe Mode.

>> Check the Windows Explorer "View" options --- set it to show you
>> all folders; all system folders; & hidden files. Bring up Windows
>> Explorer / Tools / Folder Options/ select VIEW Tab and look at all
>> of settings listed.
>>
>> "CHECK" (turn on) Display the contents of system folders.
>>
>> Under column, Hidden files and folders----choose ( *select* ) Show
>> hidden files and folders.
>> Next, un-check Hide extensions for known file types.
>> Next un-check Hide protected operating system files.
>>
>> The following thanks to Harish G [MSFT] & Pat Walters [MSFT].
>>
>> Review the permission on the softwaredistribution folder. Follow the
>> below given procedure to fix this problem. (Credit goes to Harish G
>> [MSFT]) <Quote>
>>
>> If you are using windows XP Professional:
>> 1. Click Start
>> 2. Click Run
>> 3. Type: %windir%
>> 4. Press <Enter> or click OK. If prompted, click "Show these files
>> and
>> folders"
>> 5. Right-click on the folder "SoftwareDistribution" (notice no space
>> between
>> software and distribution)
>> 6. Click Properties
>> 7. Click the Security tab
>> 8. In the "Group or user names" click on the Administrators to
>> select them.
>> 9. In the "Permissions for Administrators, make sure "Full Control"
>> is
>> checked (even if grayed out)
>> 10. Click Advanced
>> 11. Make sure you are on the Permissions tab
>> 12. Again, select the Administrators group
>> 13. Select the checkbox "Replace permission entries on all child
>> objects
>> with entries..."
>> 14. Click the Owner tab
>> 15. With Administrators selected, check the box "Replace owner on
>> subcontainers and objects"
>> 16. Click OK out of the Advanced Security Settings for
>> SoftwareDistribution.
>> Confirm you want to take the actions you took.
>> 17. Click OK again, this time out of SoftwareDistribution Properties.
>> 18. Close the window open to C:\Windows, or whatever directory
>> correlates
>> with %windir% from step 3.
>> 19. Click Start
>> 20. Click Run
>> 21. Type: services.msc
>> 22. When this window opens, verify that both of the following
>> services are
>> started. If they are not, start them:
>> a. Automatic Updates
>> b. Background Intelligent Transfer Service (BITS)
>>
>>
>> If you are using Windows XP Home Edition:
>> 1. Reboot the machine and enter Safe Mode.
>> a. Reboot the machine
>> b. Just as the machine goes black and is starting to come up,
>> start
>> pressing F8 every one second.
>> c. Repeat the previous step until you obtain a menu, and in that
>> menu is
>> an entry "Safe Mode"
>> 2. Login as an administrator
>> 3. Perform steps 1-18 above
>> 4. Reboot
>> 5. Perform steps 19-22 above
>>
>> </End quote>

--
Robin Walker [MVP Networking]

Hi again
No I still do not get a security tab. I have followed your instructions very
closely but cant get passed step 7. HELP!!!!

"rainbow" wrote:

> Hi
> I followed your steps but at step 7 there is no security tab: what next? I
> have XP home edition version 2002 from tiny
>
> "Maurice N ~ MVP" wrote:
>
> > If you have Windows XP or higher, see the following.
> >
> > Check the Windows Explorer "View" options --- set it to show you all folders; all system folders; & hidden files.
> > Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.
> >
> > "CHECK" (turn on) Display the contents of system folders.
> >
> > Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
> > Next, un-check Hide extensions for known file types.
> > Next un-check Hide protected operating system files.
> >
> > The following thanks to Harish G [MSFT] & Pat Walters [MSFT].
> >
> > Review the permission on the softwaredistribution folder. Follow the
> > below given procedure to fix this problem. (Credit goes to Harish G [MSFT])
> > <Quote>
> >
> > If you are using windows XP Professional:
> > 1. Click Start
> > 2. Click Run
> > 3. Type: %windir%
> > 4. Press <Enter> or click OK. If prompted, click "Show these files and
> > folders"
> > 5. Right-click on the folder "SoftwareDistribution" (notice no space between
> > software and distribution)
> > 6. Click Properties
> > 7. Click the Security tab
> > 8. In the "Group or user names" click on the Administrators to select them.
> > 9. In the "Permissions for Administrators, make sure "Full Control" is
> > checked (even if grayed out)
> > 10. Click Advanced
> > 11. Make sure you are on the Permissions tab
> > 12. Again, select the Administrators group
> > 13. Select the checkbox "Replace permission entries on all child objects
> > with entries..."
> > 14. Click the Owner tab
> > 15. With Administrators selected, check the box "Replace owner on
> > subcontainers and objects"
> > 16. Click OK out of the Advanced Security Settings for SoftwareDistribution.
> > Confirm you want to take the actions you took.
> > 17. Click OK again, this time out of SoftwareDistribution Properties.
> > 18. Close the window open to C:\Windows, or whatever directory correlates
> > with %windir% from step 3.
> > 19. Click Start
> > 20. Click Run
> > 21. Type: services.msc
> > 22. When this window opens, verify that both of the following services are
> > started. If they are not, start them:
> > a. Automatic Updates
> > b. Background Intelligent Transfer Service (BITS)
> >
> >
> > If you are using Windows XP Home Edition:
> > 1. Reboot the machine and enter Safe Mode.
> > a. Reboot the machine
> > b. Just as the machine goes black and is starting to come up, start
> > pressing F8 every one second.
> > c. Repeat the previous step until you obtain a menu, and in that menu is
> > an entry "Safe Mode"
> > 2. Login as an administrator
> > 3. Perform steps 1-18 above
> > 4. Reboot
> > 5. Perform steps 19-22 above
> >
> > </End quote>
> >
> > Post back here with your findings and status.
> >
> > --
> > Maurice N
> > MVP Windows - Shell / User
> > -----
> >
> > "hutch_mansaw" wrote in message news:1694B8F1-6EF3-4B72-9D76-...
> > > Failed to install Update for Windows XP (KB898461) with Error Code:
> > > 0x80070003
> > >
> > > Any help would be appreciated.
> > >
> > > Thanks.
> >

Hi
I have tried again but cannot get past step7: there is no security tab.

"rainbow" wrote:

> Hi
> I followed your steps but at step 7 there is no security tab: what next? I
> have XP home edition version 2002 from tiny
>
> "Maurice N ~ MVP" wrote:
>
> > If you have Windows XP or higher, see the following.
> >
> > Check the Windows Explorer "View" options --- set it to show you all folders; all system folders; & hidden files.
> > Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.
> >
> > "CHECK" (turn on) Display the contents of system folders.
> >
> > Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
> > Next, un-check Hide extensions for known file types.
> > Next un-check Hide protected operating system files.
> >
> > The following thanks to Harish G [MSFT] & Pat Walters [MSFT].
> >
> > Review the permission on the softwaredistribution folder. Follow the
> > below given procedure to fix this problem. (Credit goes to Harish G [MSFT])
> > <Quote>
> >
> > If you are using windows XP Professional:
> > 1. Click Start
> > 2. Click Run
> > 3. Type: %windir%
> > 4. Press <Enter> or click OK. If prompted, click "Show these files and
> > folders"
> > 5. Right-click on the folder "SoftwareDistribution" (notice no space between
> > software and distribution)
> > 6. Click Properties
> > 7. Click the Security tab
> > 8. In the "Group or user names" click on the Administrators to select them.
> > 9. In the "Permissions for Administrators, make sure "Full Control" is
> > checked (even if grayed out)
> > 10. Click Advanced
> > 11. Make sure you are on the Permissions tab
> > 12. Again, select the Administrators group
> > 13. Select the checkbox "Replace permission entries on all child objects
> > with entries..."
> > 14. Click the Owner tab
> > 15. With Administrators selected, check the box "Replace owner on
> > subcontainers and objects"
> > 16. Click OK out of the Advanced Security Settings for SoftwareDistribution.
> > Confirm you want to take the actions you took.
> > 17. Click OK again, this time out of SoftwareDistribution Properties.
> > 18. Close the window open to C:\Windows, or whatever directory correlates
> > with %windir% from step 3.
> > 19. Click Start
> > 20. Click Run
> > 21. Type: services.msc
> > 22. When this window opens, verify that both of the following services are
> > started. If they are not, start them:
> > a. Automatic Updates
> > b. Background Intelligent Transfer Service (BITS)
> >
> >
> > If you are using Windows XP Home Edition:
> > 1. Reboot the machine and enter Safe Mode.
> > a. Reboot the machine
> > b. Just as the machine goes black and is starting to come up, start
> > pressing F8 every one second.
> > c. Repeat the previous step until you obtain a menu, and in that menu is
> > an entry "Safe Mode"
> > 2. Login as an administrator
> > 3. Perform steps 1-18 above
> > 4. Reboot
> > 5. Perform steps 19-22 above
> >
> > </End quote>
> >
> > Post back here with your findings and status.
> >
> > --
> > Maurice N
> > MVP Windows - Shell / User
> > -----
> >
> > "hutch_mansaw" wrote in message news:1694B8F1-6EF3-4B72-9D76-...
> > > Failed to install Update for Windows XP (KB898461) with Error Code:
> > > 0x80070003
> > >
> > > Any help would be appreciated.
> > >
> > > Thanks.
> >

"rainbow" <> wrote in message
news:9D856ADE-1550-48E3-A97D-...
> Hi
> I have tried again but cannot get past step7: there is no security tab.


What file system are you using? Is it FAT32 by any chance?

<title>KB310525 - Description of the FAT32 File System in Windows XP</title>


If so, I suspect all that permissions stuff wouldn't apply to it. <w>


chkdsk (in a cmd window) would show you your File System.

Also (in case it is NTFS after all) while there you could execute

cd /d %windir%\SoftwareDistribution
and
cacls .

(Note the space period on the cacls command, a necessary operand.)

Capture the output (e.g. right-click, Mark and drag select, etc.)
There might be a clue in that report.


HTH

Robert Aldwinckle
---

Hello,

This procedure did not work for me (Windows XP, SP1) but I manually
installed it. (Searched for Update for Windows XP KB898461 in the Microsoft
Update Search)

Thanks anyway!

"Maurice N ~ MVP" wrote:

> If you have Windows XP or higher, see the following.
>
> Check the Windows Explorer "View" options --- set it to show you all folders; all system folders; & hidden files.
> Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.
>
> "CHECK" (turn on) Display the contents of system folders.
>
> Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
> Next, un-check Hide extensions for known file types.
> Next un-check Hide protected operating system files.
>
> The following thanks to Harish G [MSFT] & Pat Walters [MSFT].
>
> Review the permission on the softwaredistribution folder. Follow the
> below given procedure to fix this problem. (Credit goes to Harish G [MSFT])
> <Quote>
>
> If you are using windows XP Professional:
> 1. Click Start
> 2. Click Run
> 3. Type: %windir%
> 4. Press <Enter> or click OK. If prompted, click "Show these files and
> folders"
> 5. Right-click on the folder "SoftwareDistribution" (notice no space between
> software and distribution)
> 6. Click Properties
> 7. Click the Security tab
> 8. In the "Group or user names" click on the Administrators to select them.
> 9. In the "Permissions for Administrators, make sure "Full Control" is
> checked (even if grayed out)
> 10. Click Advanced
> 11. Make sure you are on the Permissions tab
> 12. Again, select the Administrators group
> 13. Select the checkbox "Replace permission entries on all child objects
> with entries..."
> 14. Click the Owner tab
> 15. With Administrators selected, check the box "Replace owner on
> subcontainers and objects"
> 16. Click OK out of the Advanced Security Settings for SoftwareDistribution.
> Confirm you want to take the actions you took.
> 17. Click OK again, this time out of SoftwareDistribution Properties.
> 18. Close the window open to C:\Windows, or whatever directory correlates
> with %windir% from step 3.
> 19. Click Start
> 20. Click Run
> 21. Type: services.msc
> 22. When this window opens, verify that both of the following services are
> started. If they are not, start them:
> a. Automatic Updates
> b. Background Intelligent Transfer Service (BITS)
>
>
> If you are using Windows XP Home Edition:
> 1. Reboot the machine and enter Safe Mode.
> a. Reboot the machine
> b. Just as the machine goes black and is starting to come up, start
> pressing F8 every one second.
> c. Repeat the previous step until you obtain a menu, and in that menu is
> an entry "Safe Mode"
> 2. Login as an administrator
> 3. Perform steps 1-18 above
> 4. Reboot
> 5. Perform steps 19-22 above
>
> </End quote>
>
> Post back here with your findings and status.
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> "hutch_mansaw" wrote in message news:1694B8F1-6EF3-4B72-9D76-...
> > Failed to install Update for Windows XP (KB898461) with Error Code:
> > 0x80070003
> >
> > Any help would be appreciated.
> >
> > Thanks.
>

hi, im having the same problem with my computer....and i found out i am on a
FAT32 file system...if the security stuff doesnt apply to FAT32, how do we
get rid of the problem? there are still no answers on how to do it?


"Robert Aldwinckle" wrote:

> "rainbow" <> wrote in message
> news:9D856ADE-1550-48E3-A97D-...
> > Hi
> > I have tried again but cannot get past step7: there is no security tab.
>
>
> What file system are you using? Is it FAT32 by any chance?
>
> <title>KB310525 - Description of the FAT32 File System in Windows XP</title>
>
>
> If so, I suspect all that permissions stuff wouldn't apply to it. <w>
>
>
> chkdsk (in a cmd window) would show you your File System.
>
> Also (in case it is NTFS after all) while there you could execute
>
> cd /d %windir%\SoftwareDistribution
> and
> cacls .
>
> (Note the space period on the cacls command, a necessary operand.)
>
> Capture the output (e.g. right-click, Mark and drag select, etc.)
> There might be a clue in that report.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>