Update for Windows XP (KB920872) Issue

Hi,

Has anyone had to install this update more than once? ON auto update it
installed. After I rebooted, I got a popup message that it was ready to be
installed. I installed it again. I finally went to Windows Update and lo and
behold it was there ready to be installed. I installed it a third time. I
went back to the Update Page and it shows "ready to be installed"

My Installed History shows 3 installs.

Any suggestions to what I can do?

Thanks.

How to troubleshoot Windows Update or Microsoft Update when you are repeatedly
offered an update
http://support.microsoft.com/?kbid=910339

Windows Update already installed
http://www.updatexp.com/windows-upda...installed.html

Windows Update says the update is still needed
http://www3.telus.net/dandemar/needagain.htm



"parkman1947" wrote:

> Hi,
>
> Has anyone had to install this update more than once? ON auto update it
> installed. After I rebooted, I got a popup message that it was ready to be
> installed. I installed it again. I finally went to Windows Update and lo and
> behold it was there ready to be installed. I installed it a third time. I
> went back to the Update Page and it shows "ready to be installed"
>
> My Installed History shows 3 installs.
>
> Any suggestions to what I can do?
>
> Thanks.
>

Thanks for your help. After I rebooted, it now shows no updates are needed.
"TaurArian" wrote:

> How to troubleshoot Windows Update or Microsoft Update when you are repeatedly
> offered an update
> http://support.microsoft.com/?kbid=910339
>
> Windows Update already installed
> http://www.updatexp.com/windows-upda...installed.html
>
> Windows Update says the update is still needed
> http://www3.telus.net/dandemar/needagain.htm
>
>
>
> "parkman1947" wrote:
>
> > Hi,
> >
> > Has anyone had to install this update more than once? ON auto update it
> > installed. After I rebooted, I got a popup message that it was ready to be
> > installed. I installed it again. I finally went to Windows Update and lo and
> > behold it was there ready to be installed. I installed it a third time. I
> > went back to the Update Page and it shows "ready to be installed"
> >
> > My Installed History shows 3 installs.
> >
> > Any suggestions to what I can do?
> >
> > Thanks.
> >

Could you please post which of the links Taurarian posted that helped to
resolve the issue so that others can also resolve the issue ?

Thanks.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

parkman1947 wrote:

> Thanks for your help. After I rebooted, it now shows no updates are needed.
> "TaurArian" wrote:
>
>
>>How to troubleshoot Windows Update or Microsoft Update when you are repeatedly
>>offered an update
>>http://support.microsoft.com/?kbid=910339
>>
>>Windows Update already installed
>>http://www.updatexp.com/windows-upda...installed.html
>>
>>Windows Update says the update is still needed
>>http://www3.telus.net/dandemar/needagain.htm
>>
>>
>>
>>"parkman1947" wrote:
>>
>>
>>>Hi,
>>>
>>>Has anyone had to install this update more than once? ON auto update it
>>>installed. After I rebooted, I got a popup message that it was ready to be
>>>installed. I installed it again. I finally went to Windows Update and lo and
>>>behold it was there ready to be installed. I installed it a third time. I
>>>went back to the Update Page and it shows "ready to be installed"
>>>
>>>My Installed History shows 3 installs.
>>>
>>>Any suggestions to what I can do?
>>>
>>>Thanks.
>>>

I have the same problem. I tried all three of these sites, none of
them worked for me. My solution is to tell windows update not to show
it again. At least until someone figures out what is wrong.



On Tue, 12 Sep 2006 17:57:01 -0700, TaurArian
<> wrote:

>How to troubleshoot Windows Update or Microsoft Update when you are repeatedly
>offered an update
>http://support.microsoft.com/?kbid=910339
>
>Windows Update already installed
>http://www.updatexp.com/windows-upda...installed.html
>
>Windows Update says the update is still needed
>http://www3.telus.net/dandemar/needagain.htm
>
>
>
>"parkman1947" wrote:
>
>> Hi,
>>
>> Has anyone had to install this update more than once? ON auto update it
>> installed. After I rebooted, I got a popup message that it was ready to be
>> installed. I installed it again. I finally went to Windows Update and lo and
>> behold it was there ready to be installed. I installed it a third time. I
>> went back to the Update Page and it shows "ready to be installed"
>>
>> My Installed History shows 3 installs.
>>
>> Any suggestions to what I can do?
>>
>> Thanks.
>>

It has installed 6x's since yesterday. Checking %Windir%\KB920872.log it
shows failed!
downloaded WindowsXP-KB920872-x86-ENU and installed safemode

Still says in need to install - record on successful updates from MS side
shows green installed.

ANY SUGGESTIONS OR HELP? If you could email along with post it would be
appreciated.

"TaurArian" wrote:

> How to troubleshoot Windows Update or Microsoft Update when you are repeatedly
> offered an update
> http://support.microsoft.com/?kbid=910339
>
> Windows Update already installed
> http://www.updatexp.com/windows-upda...installed.html
>
> Windows Update says the update is still needed
> http://www3.telus.net/dandemar/needagain.htm
>
>
>
> "parkman1947" wrote:
>
> > Hi,
> >
> > Has anyone had to install this update more than once? ON auto update it
> > installed. After I rebooted, I got a popup message that it was ready to be
> > installed. I installed it again. I finally went to Windows Update and lo and
> > behold it was there ready to be installed. I installed it a third time. I
> > went back to the Update Page and it shows "ready to be installed"
> >
> > My Installed History shows 3 installs.
> >
> > Any suggestions to what I can do?
> >
> > Thanks.
> >

I am having the same problem and took the same steps to correct it.
The problem still exists.

Anyone find a solution?


Dave wrote:
> It has installed 6x's since yesterday. Checking %Windir%\KB920872.log it
> shows failed!
> downloaded WindowsXP-KB920872-x86-ENU and installed safemode
>
> Still says in need to install - record on successful updates from MS side
> shows green installed.
>
> ANY SUGGESTIONS OR HELP? If you could email along with post it would be
> appreciated.
>
> "TaurArian" wrote:
>
> > How to troubleshoot Windows Update or Microsoft Update when you are repeatedly
> > offered an update
> > http://support.microsoft.com/?kbid=910339
> >
> > Windows Update already installed
> > http://www.updatexp.com/windows-upda...installed.html
> >
> > Windows Update says the update is still needed
> > http://www3.telus.net/dandemar/needagain.htm
> >
> >
> >
> > "parkman1947" wrote:
> >
> > > Hi,
> > >
> > > Has anyone had to install this update more than once? ON auto update it
> > > installed. After I rebooted, I got a popup message that it was ready to be
> > > installed. I installed it again. I finally went to Windows Update and lo and
> > > behold it was there ready to be installed. I installed it a third time. I
> > > went back to the Update Page and it shows "ready to be installed"
> > >
> > > My Installed History shows 3 installs.
> > >
> > > Any suggestions to what I can do?
> > >
> > > Thanks.
> > >

Posted by Eric Brodish, MS :

> The most common cause for this is that you have an OEM PC on which the PC
> manufacturer imaged the kmixer.sys, wdmaud.sys and splitter.sys drivers as
> unsigned. Update.exe will treat these drivers as OEM drivers and not
> overwrite them. Please try the following:
>
> 1. Download the update from
> http://www.microsoft.com/downloads/d...n&Hash=7LFJN64
> and save to their C: drive
>
> 2. Click on the Start/Run
>
> 3. Type C:\WindowsXP-KB920872-x86-ENU.exe /o and click OK
>
>
>
> Thank you
>
>
> Eric

NOTE : there is a space between the last e and the /


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


parkman1947 wrote:

> Hi,
>
> Has anyone had to install this update more than once? ON auto update it
> installed. After I rebooted, I got a popup message that it was ready to be
> installed. I installed it again. I finally went to Windows Update and lo and
> behold it was there ready to be installed. I installed it a third time. I
> went back to the Update Page and it shows "ready to be installed"
>
> My Installed History shows 3 installs.
>
> Any suggestions to what I can do?
>
> Thanks.
>