Update won't work, error not in their knowlege base

I am so tired of MS and there "You're stuck with us so screw you" attitude.
I have to turn off Automatic updates because SP2 will ruin my VPN. So like a
good boy I go to update manually and it won't work. So....like a good boy I
email them with my quesiton...then after sending I see that they will respond
within one day. $100 says the response tells me to do something obvious I've
already done. I'll send an email telling them that yes, I know the thing has
to be plugged in, and 5 days later I'll just be tired of it all and say
"screw it".

So if anyone here knows this one...I go to Win update site, before it can
even scan I get an error that their knowlege base has never heard of. It
says this:

[Error number: 0x8DDD0018]
Windows Update cannot continue because a required service application is
disabled. Windows Update requires the following services:
Automatic Updates enables detection, downloading, and installation of
critical updates for your computer.
Background Intelligent Transfer Service (BITS) enables faster, restartable
downloading of updates.
Event Log logs Windows Update events for troubleshooting. To ensure that
these services are enabled:

1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, right-click the service name, and then click
Properties.
4. In the Startup type list, select Automatic.
5. Verify that the service status is started.

Both of those services are running. I need the updates to plug holes in
their awful software. Now I can't get those. But at least we've got useful
inovations like the new "reading layout".

Sorry, I can't help. I'm stuck on the exact same error. Mine started about
a week ago. Like you I can't do SP2 because of VPN. Nothing like being
punished because you don't want to debug Microsoft's "new releases". By the
way, last time I called Microsoft's help their rep couldn't understand me and
I couldn't understand them. So really what's the point of a help desk anyway?

"mtrox" wrote:

>
>
> I am so tired of MS and there "You're stuck with us so screw you" attitude.
> I have to turn off Automatic updates because SP2 will ruin my VPN. So like a
> good boy I go to update manually and it won't work. So....like a good boy I
> email them with my quesiton...then after sending I see that they will respond
> within one day. $100 says the response tells me to do something obvious I've
> already done. I'll send an email telling them that yes, I know the thing has
> to be plugged in, and 5 days later I'll just be tired of it all and say
> "screw it".
>
> So if anyone here knows this one...I go to Win update site, before it can
> even scan I get an error that their knowlege base has never heard of. It
> says this:
>
> [Error number: 0x8DDD0018]
> Windows Update cannot continue because a required service application is
> disabled. Windows Update requires the following services:
> Automatic Updates enables detection, downloading, and installation of
> critical updates for your computer.
> Background Intelligent Transfer Service (BITS) enables faster, restartable
> downloading of updates.
> Event Log logs Windows Update events for troubleshooting. To ensure that
> these services are enabled:
>
> 1. Click Start, and then click Run.
> 2. Type services.msc and then click OK.
> 3. In the list of services, right-click the service name, and then click
> Properties.
> 4. In the Startup type list, select Automatic.
> 5. Verify that the service status is started.
>
> Both of those services are running. I need the updates to plug holes in
> their awful software. Now I can't get those. But at least we've got useful
> inovations like the new "reading layout".

You said the services are started but did you set them to "Automatic"?
Apparently, it isn't good enough for them to be started. On my system,
setting the "Automatic Updates" service to "Automatic" startup just prior to
visiting the windows update site is sufficient. There was no need for me to
start/restart the service, it just needs to be set to "Automatic".


Thanks,
Scott.

"mtrox" wrote:

>
>
> I am so tired of MS and there "You're stuck with us so screw you" attitude.
> I have to turn off Automatic updates because SP2 will ruin my VPN. So like a
> good boy I go to update manually and it won't work. So....like a good boy I
> email them with my quesiton...then after sending I see that they will respond
> within one day. $100 says the response tells me to do something obvious I've
> already done. I'll send an email telling them that yes, I know the thing has
> to be plugged in, and 5 days later I'll just be tired of it all and say
> "screw it".
>
> So if anyone here knows this one...I go to Win update site, before it can
> even scan I get an error that their knowlege base has never heard of. It
> says this:
>
> [Error number: 0x8DDD0018]
> Windows Update cannot continue because a required service application is
> disabled. Windows Update requires the following services:
> Automatic Updates enables detection, downloading, and installation of
> critical updates for your computer.
> Background Intelligent Transfer Service (BITS) enables faster, restartable
> downloading of updates.
> Event Log logs Windows Update events for troubleshooting. To ensure that
> these services are enabled:
>
> 1. Click Start, and then click Run.
> 2. Type services.msc and then click OK.
> 3. In the list of services, right-click the service name, and then click
> Properties.
> 4. In the Startup type list, select Automatic.
> 5. Verify that the service status is started.
>
> Both of those services are running. I need the updates to plug holes in
> their awful software. Now I can't get those. But at least we've got useful
> inovations like the new "reading layout".