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Update worked, but constant prompts

 
 
Chip
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      06-24-2007
I checked my update history, the update was successful, and I am getting
constant messages (popup) to do the update again. I have Vista Home Edition.

Any help is appreciated, thank you.

Chip
 
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MowGreen [MVP]
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Posts: n/a

 
      06-24-2007
Can you be a tad more obtuse please ? You mention update and Vista ...
and yet you do not inform us of just *** which *** update won't install.
Selfish, you are. Help is not possible.
Calamari !

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Chip wrote:

> I checked my update history, the update was successful, and I am getting
> constant messages (popup) to do the update again. I have Vista Home Edition.
>
> Any help is appreciated, thank you.
>
> Chip

 
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Chip
Guest
Posts: n/a

 
      06-24-2007
Could you have worded your response a little differently? All you had to say
was, more information is required. My question was not about a specific
update, it was about the problem in general.

What, in God's name, are you MVP of? Protocol?

The updates DID install, at least that is what update history shows. 2
definition updates for Windows Defender and Window Update software
7.0.6000.374.

Have a nice day.

Chip

"MowGreen [MVP]" wrote:

> Can you be a tad more obtuse please ? You mention update and Vista ...
> and yet you do not inform us of just *** which *** update won't install.
> Selfish, you are. Help is not possible.
> Calamari !
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Chip wrote:
>
> > I checked my update history, the update was successful, and I am getting
> > constant messages (popup) to do the update again. I have Vista Home Edition.
> >
> > Any help is appreciated, thank you.
> >
> > Chip

>

 
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MowGreen [MVP]
Guest
Posts: n/a

 
      06-24-2007
Yes, it's entirely possible it could have been worded differently.

See if manually installing the update resolves the issue
Go here: http://www.microsoft.com/security/portal/default.aspx
In the right frame under
" Latest Versions
Windows Defender "
click either the 32bit or 64bit Definitions, depending on your system.
Save the update
When the download is complete run mpas-fe.exe with Defender's GUI closed
Did that get the Defs installed without a prompt to download it again ?

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
Chip wrote:

> Could you have worded your response a little differently? All you had to say
> was, more information is required. My question was not about a specific
> update, it was about the problem in general.
>
> What, in God's name, are you MVP of? Protocol?
>
> The updates DID install, at least that is what update history shows. 2
> definition updates for Windows Defender and Window Update software
> 7.0.6000.374.
>
> Have a nice day.
>
> Chip
>

 
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Chip
Guest
Posts: n/a

 
      06-24-2007
No, even after installing up file from the URL you gave me, I still have a
message that Windows Defender has the same 6/19/07 update (KB 915597
Definition 1.19.2720.2) that I have installed repeatedly.

Chip



"MowGreen [MVP]" wrote:

> Yes, it's entirely possible it could have been worded differently.
>
> See if manually installing the update resolves the issue
> Go here: http://www.microsoft.com/security/portal/default.aspx
> In the right frame under
> " Latest Versions
> Windows Defender "
> click either the 32bit or 64bit Definitions, depending on your system.
> Save the update
> When the download is complete run mpas-fe.exe with Defender's GUI closed
> Did that get the Defs installed without a prompt to download it again ?
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
> Chip wrote:
>
> > Could you have worded your response a little differently? All you had to say
> > was, more information is required. My question was not about a specific
> > update, it was about the problem in general.
> >
> > What, in God's name, are you MVP of? Protocol?
> >
> > The updates DID install, at least that is what update history shows. 2
> > definition updates for Windows Defender and Window Update software
> > 7.0.6000.374.
> >
> > Have a nice day.
> >
> > Chip
> >

>

 
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MowGreen [MVP]
Guest
Posts: n/a

 
      06-25-2007
Which antivirus program/security suite is installed, Chip ?

At this point, the only recourse would be to Stop the Automatic Update
service via the Services console, or go to Start > Run > type in

net stop wuauserv
Click OK or press Enter

Then show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tuto...l62.html#vista

Using Windows Explorer, navigate to the WINDOWS\SoftwareDistribution folder
Delete the contents of these subfolders -

DataStore [NOTE: Doing so erases the Update history shown on the
Windows/Microsoft Update sites]
Download
EventCache

Restart the AU service either from the Services console or
Start > Run > type in

net start wuauserv
Click OK or press Enter
Then revisit - http://www.microsoft.com/security/portal/default.aspx
Downloaded today's definitions and install them

Did that do the trick ?


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Chip wrote:

> No, even after installing up file from the URL you gave me, I still have a
> message that Windows Defender has the same 6/19/07 update (KB 915597
> Definition 1.19.2720.2) that I have installed repeatedly.
>
> Chip
>
>
>
> "MowGreen [MVP]" wrote:
>
>
>>Yes, it's entirely possible it could have been worded differently.
>>
>>See if manually installing the update resolves the issue
>>Go here: http://www.microsoft.com/security/portal/default.aspx
>>In the right frame under
>>" Latest Versions
>>Windows Defender "
>>click either the 32bit or 64bit Definitions, depending on your system.
>>Save the update
>>When the download is complete run mpas-fe.exe with Defender's GUI closed
>>Did that get the Defs installed without a prompt to download it again ?
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>Chip wrote:
>>
>>
>>>Could you have worded your response a little differently? All you had to say
>>>was, more information is required. My question was not about a specific
>>>update, it was about the problem in general.
>>>
>>>What, in God's name, are you MVP of? Protocol?
>>>
>>>The updates DID install, at least that is what update history shows. 2
>>>definition updates for Windows Defender and Window Update software
>>>7.0.6000.374.
>>>
>>>Have a nice day.
>>>
>>>Chip
>>>

>>

 
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Chip
Guest
Posts: n/a

 
      06-25-2007
I use AVG free edition. I do have Norton System works but was told that uses
too much of the computer's resources. I was thinking of reinstalling it
anyway, as it seems pretty comprehensive.

I will try your suggestion and let you know if it worked, thanks much.

Chip


"MowGreen [MVP]" wrote:

> Which antivirus program/security suite is installed, Chip ?
>
> At this point, the only recourse would be to Stop the Automatic Update
> service via the Services console, or go to Start > Run > type in
>
> net stop wuauserv
> Click OK or press Enter
>
> Then show hidden files, folders, and system files:
> http://www.bleepingcomputer.com/tuto...l62.html#vista
>
> Using Windows Explorer, navigate to the WINDOWS\SoftwareDistribution folder
> Delete the contents of these subfolders -
>
> DataStore [NOTE: Doing so erases the Update history shown on the
> Windows/Microsoft Update sites]
> Download
> EventCache
>
> Restart the AU service either from the Services console or
> Start > Run > type in
>
> net start wuauserv
> Click OK or press Enter
> Then revisit - http://www.microsoft.com/security/portal/default.aspx
> Downloaded today's definitions and install them
>
> Did that do the trick ?
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Chip wrote:
>
> > No, even after installing up file from the URL you gave me, I still have a
> > message that Windows Defender has the same 6/19/07 update (KB 915597
> > Definition 1.19.2720.2) that I have installed repeatedly.
> >
> > Chip
> >
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Yes, it's entirely possible it could have been worded differently.
> >>
> >>See if manually installing the update resolves the issue
> >>Go here: http://www.microsoft.com/security/portal/default.aspx
> >>In the right frame under
> >>" Latest Versions
> >>Windows Defender "
> >>click either the 32bit or 64bit Definitions, depending on your system.
> >>Save the update
> >>When the download is complete run mpas-fe.exe with Defender's GUI closed
> >>Did that get the Defs installed without a prompt to download it again ?
> >>
> >>MowGreen [MVP 2003-2007]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>Chip wrote:
> >>
> >>
> >>>Could you have worded your response a little differently? All you had to say
> >>>was, more information is required. My question was not about a specific
> >>>update, it was about the problem in general.
> >>>
> >>>What, in God's name, are you MVP of? Protocol?
> >>>
> >>>The updates DID install, at least that is what update history shows. 2
> >>>definition updates for Windows Defender and Window Update software
> >>>7.0.6000.374.
> >>>
> >>>Have a nice day.
> >>>
> >>>Chip
> >>>
> >>

>

 
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Chip
Guest
Posts: n/a

 
      06-25-2007

Appears to have worked, hooray! Thanks again.

Chip


"MowGreen [MVP]" wrote:

> Which antivirus program/security suite is installed, Chip ?
>
> At this point, the only recourse would be to Stop the Automatic Update
> service via the Services console, or go to Start > Run > type in
>
> net stop wuauserv
> Click OK or press Enter
>
> Then show hidden files, folders, and system files:
> http://www.bleepingcomputer.com/tuto...l62.html#vista
>
> Using Windows Explorer, navigate to the WINDOWS\SoftwareDistribution folder
> Delete the contents of these subfolders -
>
> DataStore [NOTE: Doing so erases the Update history shown on the
> Windows/Microsoft Update sites]
> Download
> EventCache
>
> Restart the AU service either from the Services console or
> Start > Run > type in
>
> net start wuauserv
> Click OK or press Enter
> Then revisit - http://www.microsoft.com/security/portal/default.aspx
> Downloaded today's definitions and install them
>
> Did that do the trick ?
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Chip wrote:
>
> > No, even after installing up file from the URL you gave me, I still have a
> > message that Windows Defender has the same 6/19/07 update (KB 915597
> > Definition 1.19.2720.2) that I have installed repeatedly.
> >
> > Chip
> >
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Yes, it's entirely possible it could have been worded differently.
> >>
> >>See if manually installing the update resolves the issue
> >>Go here: http://www.microsoft.com/security/portal/default.aspx
> >>In the right frame under
> >>" Latest Versions
> >>Windows Defender "
> >>click either the 32bit or 64bit Definitions, depending on your system.
> >>Save the update
> >>When the download is complete run mpas-fe.exe with Defender's GUI closed
> >>Did that get the Defs installed without a prompt to download it again ?
> >>
> >>MowGreen [MVP 2003-2007]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>Chip wrote:
> >>
> >>
> >>>Could you have worded your response a little differently? All you had to say
> >>>was, more information is required. My question was not about a specific
> >>>update, it was about the problem in general.
> >>>
> >>>What, in God's name, are you MVP of? Protocol?
> >>>
> >>>The updates DID install, at least that is what update history shows. 2
> >>>definition updates for Windows Defender and Window Update software
> >>>7.0.6000.374.
> >>>
> >>>Have a nice day.
> >>>
> >>>Chip
> >>>
> >>

>

 
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MowGreen [MVP]
Guest
Posts: n/a

 
      06-26-2007
You're mowst welcome, Chip. Glad to hear the defs installed without
Automatic Updates prompting to reinstall them again.
AVG *shouldn't* cause any issues installing updates. NSW is a piece
o'crud, as you've already witnessed.
Now, about that calamari <w>

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Chip wrote:

> Appears to have worked, hooray! Thanks again.
>
> Chip
>
>
> "MowGreen [MVP]" wrote:
>
>
>>Which antivirus program/security suite is installed, Chip ?
>>
>>At this point, the only recourse would be to Stop the Automatic Update
>>service via the Services console, or go to Start > Run > type in
>>
>>net stop wuauserv
>>Click OK or press Enter
>>
>>Then show hidden files, folders, and system files:
>>http://www.bleepingcomputer.com/tuto...l62.html#vista
>>
>>Using Windows Explorer, navigate to the WINDOWS\SoftwareDistribution folder
>>Delete the contents of these subfolders -
>>
>>DataStore [NOTE: Doing so erases the Update history shown on the
>>Windows/Microsoft Update sites]
>>Download
>>EventCache
>>
>>Restart the AU service either from the Services console or
>>Start > Run > type in
>>
>>net start wuauserv
>>Click OK or press Enter
>>Then revisit - http://www.microsoft.com/security/portal/default.aspx
>>Downloaded today's definitions and install them
>>
>>Did that do the trick ?
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>Chip wrote:
>>
>>
>>>No, even after installing up file from the URL you gave me, I still have a
>>>message that Windows Defender has the same 6/19/07 update (KB 915597
>>>Definition 1.19.2720.2) that I have installed repeatedly.
>>>
>>>Chip
>>>
>>>
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>Yes, it's entirely possible it could have been worded differently.
>>>>
>>>>See if manually installing the update resolves the issue
>>>>Go here: http://www.microsoft.com/security/portal/default.aspx
>>>>In the right frame under
>>>>" Latest Versions
>>>>Windows Defender "
>>>>click either the 32bit or 64bit Definitions, depending on your system.
>>>>Save the update
>>>>When the download is complete run mpas-fe.exe with Defender's GUI closed
>>>>Did that get the Defs installed without a prompt to download it again ?
>>>>
>>>>MowGreen [MVP 2003-2007]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>Chip wrote:
>>>>
>>>>
>>>>
>>>>>Could you have worded your response a little differently? All you had to say
>>>>>was, more information is required. My question was not about a specific
>>>>>update, it was about the problem in general.
>>>>>
>>>>>What, in God's name, are you MVP of? Protocol?
>>>>>
>>>>>The updates DID install, at least that is what update history shows. 2
>>>>>definition updates for Windows Defender and Window Update software
>>>>>7.0.6000.374.
>>>>>
>>>>>Have a nice day.
>>>>>
>>>>>Chip
>>>>>
>>>>

 
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