Updated to WLM 2009 essentials....Don't work at all.

Before I updated, WMgr was working fine. After the update it said there was
an error code 8e5e05e3. On all the WL programs that come up it gives me an
error.This is what it says :
AppName: wlcomm.exe AppVer: 14.0.8064.206 ModName: ntdll.dll
ModVer: 5.1.2600.5512 Offset: 00036eca

A Windows Live Communications Platform Error.
I've tried uninstalling and reinstalling and this does nothing.
I can still log in on the web but what do i do to get this new update to work?

Greetings,

Beginning with 2009, all the Windows Live applications use a single service for access your
Windows Live Contacts (which is what this wlcomm.exe executable is). Therefore, if that
component has problems, they all will have problems, especially Messenger, which is useless
without contacts.

As a starting point, you'll need to clear out the cache of contacts stored in your Windows
user profile. It's just a cache, so you won't lose anything by doing this.

To do so, head over the following folder at (for XP):
\Documents and Settings\username\Local Settings\Application Data\Microsoft\Windows Live
Contacts

Where username is your Windows username. Additionally, some of these folders will be hidden
by default, to see them simply press the
Alt key on the keyboard in any Windows Explorer window to bring up the toolbar, click Tools,
then Folder Options, then the View tab, and then choose 'Show hidden files and folders'.
After click OK, they should appear with the other folders.

You'll need to remove this Windows Live Contacts folder. After it's gone, restart Messenger
and sign in again. If you still have the problem, other possible things which interfere with
wlcomm are custom windows themes (try going back to a default XP one), nvidia forceware, and
various security/antivirus software (uninstall these to see if they're part of the problem).

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Sheminith" <> wrote in message
news:4E83B36B-8242-4EA3-A812-...
> Before I updated, WMgr was working fine. After the update it said there was
> an error code 8e5e05e3. On all the WL programs that come up it gives me an
> error.This is what it says :
> AppName: wlcomm.exe AppVer: 14.0.8064.206 ModName: ntdll.dll
> ModVer: 5.1.2600.5512 Offset: 00036eca
>
> A Windows Live Communications Platform Error.
> I've tried uninstalling and reinstalling and this does nothing.
> I can still log in on the web but what do i do to get this new update to work?

Jonathan Kay,

i have done what you said in your reply, but nvidia forceware which i have
installed, if i uninstal that i will no longer have an internet connection as
it is part of my motherboards drivers, because its an nforce board, so
basically my mb? is incompatable with msn messenger?

or are the ways around this, usually if i get problems with msn ill download
an older version of the programme but they all seem to force me to update to
the current 2009 version


"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> Beginning with 2009, all the Windows Live applications use a single service for access your
> Windows Live Contacts (which is what this wlcomm.exe executable is). Therefore, if that
> component has problems, they all will have problems, especially Messenger, which is useless
> without contacts.
>
> As a starting point, you'll need to clear out the cache of contacts stored in your Windows
> user profile. It's just a cache, so you won't lose anything by doing this.
>
> To do so, head over the following folder at (for XP):
> \Documents and Settings\username\Local Settings\Application Data\Microsoft\Windows Live
> Contacts
>
> Where username is your Windows username. Additionally, some of these folders will be hidden
> by default, to see them simply press the
> Alt key on the keyboard in any Windows Explorer window to bring up the toolbar, click Tools,
> then Folder Options, then the View tab, and then choose 'Show hidden files and folders'.
> After click OK, they should appear with the other folders.
>
> You'll need to remove this Windows Live Contacts folder. After it's gone, restart Messenger
> and sign in again. If you still have the problem, other possible things which interfere with
> wlcomm are custom windows themes (try going back to a default XP one), nvidia forceware, and
> various security/antivirus software (uninstall these to see if they're part of the problem).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "Sheminith" <> wrote in message
> news:4E83B36B-8242-4EA3-A812-...
> > Before I updated, WMgr was working fine. After the update it said there was
> > an error code 8e5e05e3. On all the WL programs that come up it gives me an
> > error.This is what it says :
> > AppName: wlcomm.exe AppVer: 14.0.8064.206 ModName: ntdll.dll
> > ModVer: 5.1.2600.5512 Offset: 00036eca
> >
> > A Windows Live Communications Platform Error.
> > I've tried uninstalling and reinstalling and this does nothing.
> > I can still log in on the web but what do i do to get this new update to work?
>
>
>

Hello Jonathan,
I have a problem with the communications platform too.
Following your lead, I cleared out the cache of contacts stored in my
Windows user profile, the one you described as (for XP):
\Documents and Settings\username\Local Settings\Application
Data\Microsoft\Windows Live Contacts
I also cleared the entries in:
\Documents and Settings\username\Contacts
After that I restarted Messenger.
Strange enough the cache I deleted isn't rebuild.
As to the other possibilities, I use the default windows XP theme don't have
nvidia forceware and I tried anonther internet security.
Nothing helps.
I can work with messenger, but my contacts aren't updated, I can't see who
added or deleted me. People start a conversation with me when I'm online, but
when I look at the privacy setting, it says they haven't added me, but they
have!!!!
There is no synchronisation. Do you have any idea why?
Thanks and greetings,
Ben (from the Netherlands)

Greetings Ben,

Just to be clear, it's not actually crashing in your case (it's hard to following these old
threads), just not synching up with new information?

This is happening here too -- does appear to be a problem on Microsoft's end at this point.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--



"Ben" <> wrote in message
news:7980154E-1052-499A-AE6B-...
> Hello Jonathan,
> I have a problem with the communications platform too.
> Following your lead, I cleared out the cache of contacts stored in my
> Windows user profile, the one you described as (for XP):
> \Documents and Settings\username\Local Settings\Application
> Data\Microsoft\Windows Live Contacts
> I also cleared the entries in:
> \Documents and Settings\username\Contacts
> After that I restarted Messenger.
> Strange enough the cache I deleted isn't rebuild.
> As to the other possibilities, I use the default windows XP theme don't have
> nvidia forceware and I tried anonther internet security.
> Nothing helps.
> I can work with messenger, but my contacts aren't updated, I can't see who
> added or deleted me. People start a conversation with me when I'm online, but
> when I look at the privacy setting, it says they haven't added me, but they
> have!!!!
> There is no synchronisation. Do you have any idea why?
> Thanks and greetings,
> Ben (from the Netherlands)
>