Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Tina wrote:
> Windows updated and installed a number of updates in the middle of the
> night
> on 11/13/08, and ever since my system periodically freezes. Only way to
> get
> out of it is to force a full power down. Weird thing is...programs
> freeze..but I can still move the mouse. Only error message I've gotten a
> few
> time is "Logon process has failed to create the security options dialog"
> and
> "Failure - Security Options". I've uninstalled all updates that were done
> on
> 11/13 except 4 of the security updates freeze up when I try to uninstall
> them. HELP!!!!! Oh and I'm running Vista Home Premium.