"Shirley L Hogan" <Shirley L
> wrote in
message news:AA658041-EE77-40F9-8B8A-...
> net framework update , usb drivers update and updates bios,update windows
> , I
> cant install web downloads in software because it tells me in error
> message
> that windows installer service could not be accessed, either windows in
> safe
> mode or windows installer is not correctly installed, contact support
> personnel for assistance. Also downloaded windows installer 2.0 and
> windows
> installer 3.0, and windows installer 3.0 update. Help ,me get back on
> track
> here please. the software downloaded will not open.
See directly below your post at Kent_K--the solution I proposed may just
do it for you. Worked for many of us already. HTH, sdlomi2