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Updates are causing computer to be unable to restart

 
 
Calle
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Posts: n/a

 
      09-13-2007
So I have this computer, bought brand new four months ago, back for repairs 7
times so far.

Lately it has been having "software" problems. At least this is what the
shop says. They only warrenty hardware... I admit to not knowing a
motherboard from a power supply (both which have been replaced).

Anyways, everything runs great, then one of those automatic windows updates
comes along and kaboom! It updates and restarts. But here is the problem, the
computer can't restart. It will proceed as far as the little green bar and
the it goes into sleep mode.

The Windows memory diagnostic tool says -hardware problems detected.

I also get- windows failed to start because the system registry file is
missing or corrupt.

also if I try system repair I am told- File:/Windows/system32/config/system
Status:0xc00000e9

Generally I can do a system restore and so long as I keep the Vista disk in
the computer will work so long as it's not shutdown or forced to restart.

Any advice would be great, is this a Vista problem or should I continue to
look at the hardware? The shop tell me it's bad microsoft updates

--
It''s a race to who will meltdown first: Me or this freakin computer?
 
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Jupiter Jones [MVP]
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Posts: n/a

 
      09-13-2007
All could be consistent with defective memory.
What operating system, Windows vista?

How long does the memory diagnostics run before the hardware problem is
detected?
If you reboot and run it again does a similar occur?

Reseat the memory.
If you have multiple memory sticks. remove one and try the test again.
Then swap the memory.
If the memory repeats, try the memory in a different slot.

--
Jupiter Jones [MVP]
Windows Server System - Microsoft Update Services
http://www3.telus.net/dandemar


"Calle" <> wrote in message
news:5FB1EE92-8920-4045-A84F-...
> So I have this computer, bought brand new four months ago, back for
> repairs 7
> times so far.
>
> Lately it has been having "software" problems. At least this is what the
> shop says. They only warrenty hardware... I admit to not knowing a
> motherboard from a power supply (both which have been replaced).
>
> Anyways, everything runs great, then one of those automatic windows
> updates
> comes along and kaboom! It updates and restarts. But here is the problem,
> the
> computer can't restart. It will proceed as far as the little green bar and
> the it goes into sleep mode.
>
> The Windows memory diagnostic tool says -hardware problems detected.
>
> I also get- windows failed to start because the system registry file is
> missing or corrupt.
>
> also if I try system repair I am told-
> File:/Windows/system32/config/system
> Status:0xc00000e9
>
> Generally I can do a system restore and so long as I keep the Vista disk
> in
> the computer will work so long as it's not shutdown or forced to restart.
>
> Any advice would be great, is this a Vista problem or should I continue to
> look at the hardware? The shop tell me it's bad microsoft updates
>
> --
> It''s a race to who will meltdown first: Me or this freakin computer?


 
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Calle
Guest
Posts: n/a

 
      09-13-2007

--
> What operating system, Windows vista? YES
>
> How long does the memory diagnostics run before the hardware problem is
> detected? LONGISH, A FEW MINIUTS AT LEAST
> If you reboot and run it again does a similar occur?YES
>
> Reseat the memory. ??????HOW?
> If you have multiple memory sticks. remove one and try the test again.TWO STICKS. BOTH HAVE BEEN REPLACED. TWICE. FOR A FREEZING ISSUE TWO MONTHS AGO. THE MOTHER BOARD WAS ALSO REPLACED TWICE.....
> Then swap the memory.
> If the memory repeats, try the memory in a different slot.SO IT SOUNDS LIKE HARD WARE NOT SOFTWARE?
>
> --
> Jupiter Jones [MVP]
> Windows Server System - Microsoft Update Services
> http://www3.telus.net/dandemar
>
>
> "Calle" <> wrote in message
> news:5FB1EE92-8920-4045-A84F-...
> > So I have this computer, bought brand new four months ago, back for
> > repairs 7
> > times so far.
> >
> > Lately it has been having "software" problems. At least this is what the
> > shop says. They only warrenty hardware... I admit to not knowing a
> > motherboard from a power supply (both which have been replaced).
> >
> > Anyways, everything runs great, then one of those automatic windows
> > updates
> > comes along and kaboom! It updates and restarts. But here is the problem,
> > the
> > computer can't restart. It will proceed as far as the little green bar and
> > the it goes into sleep mode.
> >
> > The Windows memory diagnostic tool says -hardware problems detected.
> >
> > I also get- windows failed to start because the system registry file is
> > missing or corrupt.
> >
> > also if I try system repair I am told-
> > File:/Windows/system32/config/system
> > Status:0xc00000e9
> >
> > Generally I can do a system restore and so long as I keep the Vista disk
> > in
> > the computer will work so long as it's not shutdown or forced to restart.
> >
> > Any advice would be great, is this a Vista problem or should I continue to
> > look at the hardware? The shop tell me it's bad microsoft updates
> >
> > --
> > It''s a race to who will meltdown first: Me or this freakin computer?

>
>

 
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Jupiter Jones [MVP]
Guest
Posts: n/a

 
      09-13-2007
I leave the test running for three hours to give the memory a chance to get
warm and errors to occur.
A short amount of time may be insufficient.

--
Jupiter Jones [MVP]
Windows Server System - Microsoft Update Services
http://www3.telus.net/dandemar


"Jim" <> wrote in message
news:AO%Fi.50013$. net...
>
> "Calle" <> wrote in message
> news:AB54D278-D165-47A7-80EE-...
>>
>> --
>>> What operating system, Windows vista? YES
>>>
>>> How long does the memory diagnostics run before the hardware problem is
>>> detected? LONGISH, A FEW MINIUTS AT LEAST

> That isn't an especially long time.
>>> If you reboot and run it again does a similar occur?YES
>>>
>>> Reseat the memory. ??????HOW?

> Ground yourself with one of those wrist straps (otherwise you might
> destroy the stick just by removing it)
> Unplug a stick. Most of these things are held in place by small plastic
> clips
> Plug it back in. Make sure that the stick is fully seated in the socket.
> Now try it out.
>>> If you have multiple memory sticks. remove one and try the test
>>> again.TWO STICKS. BOTH HAVE BEEN REPLACED. TWICE. FOR A FREEZING ISSUE
>>> TWO MONTHS AGO. THE MOTHER BOARD WAS ALSO REPLACED TWICE.....

> They are just shotgunning the problem.
>>> Then swap the memory.
>>> If the memory repeats, try the memory in a different slot.SO IT SOUNDS
>>> LIKE HARD WARE NOT SOFTWARE?

> The failure of the memory test program certainly indicates a hardware
> problem. Do not do anything to the software until after the memory test
> program completes. I have heard of instances where it took hours to
> complete the test.
> Jim
>>>
>>> --
>>> Jupiter Jones [MVP]
>>> Windows Server System - Microsoft Update Services
>>> http://www3.telus.net/dandemar
>>>
>>>
>>> "Calle" <> wrote in message
>>> news:5FB1EE92-8920-4045-A84F-...
>>> > So I have this computer, bought brand new four months ago, back for
>>> > repairs 7
>>> > times so far.
>>> >
>>> > Lately it has been having "software" problems. At least this is what
>>> > the
>>> > shop says. They only warrenty hardware... I admit to not knowing a
>>> > motherboard from a power supply (both which have been replaced).
>>> >
>>> > Anyways, everything runs great, then one of those automatic windows
>>> > updates
>>> > comes along and kaboom! It updates and restarts. But here is the
>>> > problem,
>>> > the
>>> > computer can't restart. It will proceed as far as the little green bar
>>> > and
>>> > the it goes into sleep mode.
>>> >
>>> > The Windows memory diagnostic tool says -hardware problems detected.
>>> >
>>> > I also get- windows failed to start because the system registry file
>>> > is
>>> > missing or corrupt.
>>> >
>>> > also if I try system repair I am told-
>>> > File:/Windows/system32/config/system
>>> > Status:0xc00000e9
>>> >
>>> > Generally I can do a system restore and so long as I keep the Vista
>>> > disk
>>> > in
>>> > the computer will work so long as it's not shutdown or forced to
>>> > restart.
>>> >
>>> > Any advice would be great, is this a Vista problem or should I
>>> > continue to
>>> > look at the hardware? The shop tell me it's bad microsoft updates
>>> >
>>> > --
>>> > It''s a race to who will meltdown first: Me or this freakin computer?
>>>
>>>

>
>


 
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Jupiter Jones [MVP]
Guest
Posts: n/a

 
      09-13-2007
I have no idea about SP-3 and whether it will install on pirated Windows XP.

"I bought my OS legally from a web trader..."
But is your Windows legitimate or not?

"...now serving 30 years for exercising his rights of freedom of speech!!"
This is not relevant since there is not a free speech issue with selling
Windows.
As for the link, I skipped it since they are often too biased to be of
value.

SP-3 should include all previous applicable updates.

--
Jupiter Jones [MVP]
Windows Server System - Microsoft Update Services
http://www3.telus.net/dandemar


"Jack Ass" <> wrote in message
news:...
> Hey Juppy,
>
> I am willing to wait 3 hours but I don't get any updates! Apparently, I
> am using pirated software. Do you know whether I would be able to
> download and install SP3 when it comes out next year? Also, will the
> SP3 contain all the hotfixes I am missing?
>
> I bought my OS legally from a web trader who is now serving 30 years for
> exercising his rights of freedom of speech!!
>
> http://www.theregister.co.uk/2007/08..._gets_30_years
>
> Jack Ass


 
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