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Updates download but do not install

 
 
Harvey
Guest
Posts: n/a

 
      05-31-2007
My PC has been upgraded from Win2k Pro SP4 to WinXP Pro SP2. Windows updates
now seem to download (either from Microsoft website or from intranet WSUS)
but always fail to install. The last bit of my Windows Update.log is:

507 808 9a0 Handler Attempting to create remote handler process as
HARVEY\Xxxxxxx in session 0
2007-05-31 08:04:34:945 3428 eb4 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: +0200) ===========
2007-05-31 08:04:34:945 3428 eb4 Misc = Process:
C:\WINNT\system32\wuauclt.exe
2007-05-31 08:04:34:945 3428 eb4 AUClnt FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2007-05-31 08:04:34:961 808 9a0 Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 3428), but exited before
signaling event
2007-05-31 08:04:37:821 808 9a0 Agent * WARNING: Exit code = 0x80004002
2007-05-31 08:04:37:836 808 9a0 Agent *********
2007-05-31 08:04:37:836 808 9a0 Agent ** END ** Agent: Installing
updates [CallerId = WindowsUpdate]
2007-05-31 08:04:37:836 808 9a0 Agent *************
2007-05-31 08:04:37:836 808 9a0 Agent WARNING: WU client failed installing
updates with error 0x80004002
2007-05-31 08:04:38:165 1964 34c COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = WindowsUpdate]
2007-05-31 08:04:38:165 1964 34c COMAPI - Install call failed
2007-05-31 08:04:38:165 1964 34c COMAPI - Reboot required = No
2007-05-31 08:04:38:165 1964 34c COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80004002
2007-05-31 08:04:38:165 1964 34c COMAPI ---------
2007-05-31 08:04:38:165 1964 34c COMAPI -- END -- COMAPI: Install
[ClientId = WindowsUpdate]
2007-05-31 08:04:38:165 1964 34c COMAPI -------------
2007-05-31 08:04:38:915 1964 fa4 COMAPI WARNING: Operation failed due to
earlier error, hr=80004002

Everything except Windows Updating seems to work correctly, but something in
my system is not right or was damaged during upgrading Windows. Any help
would be much appreciated.
 
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MowGreen [MVP]
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Posts: n/a

 
      06-01-2007
> FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server

Harvey,

Give this a shot ... go to Start > Run > type in

net stop wuauserv

Click OK or press Enter

Show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tuto...l62.html#winxp

Navigate to C:\WINNT\SoftwareDistribution
Rename SoftwareDistribution to SoftwareDistribution.old

Back to Start > Run > type in

net start wuauserv

Click OK or press Enter

Download and SAVE the lastest version of the Windows Update Agent:

For XP and Vista - 32 bit
http://download.windowsupdate.com/v7...gent30-x86.exe

Download and save : Update for Windows XP (KB927891) [ NOT FOR VISTA ! ]
http://www.microsoft.com/downloads/d...displaylang=en

When the downloads are finished close the browser and any other open
programs
Install WindowsUpdateAgent30-x86.exe
Now install WindowsXP-KB927891-v3-x86-ENU.exe
Restart the system

Back to Start > Run > type in

wuauclt /detectnow

Click OK or press Enter
The system will now check for updates automatically
If the updates downloaded get installed successfully then you can safely
delete the SoftwareDistribution.old folder
If they do NOT, please post the last 40 or so lines of the WU.log again.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============




Harvey wrote:

> My PC has been upgraded from Win2k Pro SP4 to WinXP Pro SP2. Windows updates
> now seem to download (either from Microsoft website or from intranet WSUS)
> but always fail to install. The last bit of my Windows Update.log is:
>
> 507 808 9a0 Handler Attempting to create remote handler process as
> HARVEY\Xxxxxxx in session 0
> 2007-05-31 08:04:34:945 3428 eb4 Misc =========== Logging initialized
> (build: 7.0.6000.374, tz: +0200) ===========
> 2007-05-31 08:04:34:945 3428 eb4 Misc = Process:
> C:\WINNT\system32\wuauclt.exe
> 2007-05-31 08:04:34:945 3428 eb4 AUClnt FATAL: Error: 0x80004002. wuauclt
> handler: failed to spawn COM server
> 2007-05-31 08:04:34:961 808 9a0 Handler FATAL: 0x80004002: ERROR: Remote
> update handler container process created (PID: 3428), but exited before
> signaling event
> 2007-05-31 08:04:37:821 808 9a0 Agent * WARNING: Exit code = 0x80004002
> 2007-05-31 08:04:37:836 808 9a0 Agent *********
> 2007-05-31 08:04:37:836 808 9a0 Agent ** END ** Agent: Installing
> updates [CallerId = WindowsUpdate]
> 2007-05-31 08:04:37:836 808 9a0 Agent *************
> 2007-05-31 08:04:37:836 808 9a0 Agent WARNING: WU client failed installing
> updates with error 0x80004002
> 2007-05-31 08:04:38:165 1964 34c COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = WindowsUpdate]
> 2007-05-31 08:04:38:165 1964 34c COMAPI - Install call failed
> 2007-05-31 08:04:38:165 1964 34c COMAPI - Reboot required = No
> 2007-05-31 08:04:38:165 1964 34c COMAPI - WARNING: Exit code = 0x80240FFF;
> Call error code = 0x80004002
> 2007-05-31 08:04:38:165 1964 34c COMAPI ---------
> 2007-05-31 08:04:38:165 1964 34c COMAPI -- END -- COMAPI: Install
> [ClientId = WindowsUpdate]
> 2007-05-31 08:04:38:165 1964 34c COMAPI -------------
> 2007-05-31 08:04:38:915 1964 fa4 COMAPI WARNING: Operation failed due to
> earlier error, hr=80004002
>
> Everything except Windows Updating seems to work correctly, but something in
> my system is not right or was damaged during upgrading Windows. Any help
> would be much appreciated.

 
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steven
Guest
Posts: n/a

 
      11-13-2007

hi anymore ideas that one doesnt work tried it 10 times mine just says
Error: 0x80004002

"MowGreen [MVP]" wrote:

> > FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server

>
> Harvey,
>
> Give this a shot ... go to Start > Run > type in
>
> net stop wuauserv
>
> Click OK or press Enter
>
> Show hidden files, folders, and system files:
> http://www.bleepingcomputer.com/tuto...l62.html#winxp
>
> Navigate to C:\WINNT\SoftwareDistribution
> Rename SoftwareDistribution to SoftwareDistribution.old
>
> Back to Start > Run > type in
>
> net start wuauserv
>
> Click OK or press Enter
>
> Download and SAVE the lastest version of the Windows Update Agent:
>
> For XP and Vista - 32 bit
> http://download.windowsupdate.com/v7...gent30-x86.exe
>
> Download and save : Update for Windows XP (KB927891) [ NOT FOR VISTA ! ]
> http://www.microsoft.com/downloads/d...displaylang=en
>
> When the downloads are finished close the browser and any other open
> programs
> Install WindowsUpdateAgent30-x86.exe
> Now install WindowsXP-KB927891-v3-x86-ENU.exe
> Restart the system
>
> Back to Start > Run > type in
>
> wuauclt /detectnow
>
> Click OK or press Enter
> The system will now check for updates automatically
> If the updates downloaded get installed successfully then you can safely
> delete the SoftwareDistribution.old folder
> If they do NOT, please post the last 40 or so lines of the WU.log again.
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
>
> Harvey wrote:
>
> > My PC has been upgraded from Win2k Pro SP4 to WinXP Pro SP2. Windows updates
> > now seem to download (either from Microsoft website or from intranet WSUS)
> > but always fail to install. The last bit of my Windows Update.log is:
> >
> > 507 808 9a0 Handler Attempting to create remote handler process as
> > HARVEY\Xxxxxxx in session 0
> > 2007-05-31 08:04:34:945 3428 eb4 Misc =========== Logging initialized
> > (build: 7.0.6000.374, tz: +0200) ===========
> > 2007-05-31 08:04:34:945 3428 eb4 Misc = Process:
> > C:\WINNT\system32\wuauclt.exe
> > 2007-05-31 08:04:34:945 3428 eb4 AUClnt FATAL: Error: 0x80004002. wuauclt
> > handler: failed to spawn COM server
> > 2007-05-31 08:04:34:961 808 9a0 Handler FATAL: 0x80004002: ERROR: Remote
> > update handler container process created (PID: 3428), but exited before
> > signaling event
> > 2007-05-31 08:04:37:821 808 9a0 Agent * WARNING: Exit code = 0x80004002
> > 2007-05-31 08:04:37:836 808 9a0 Agent *********
> > 2007-05-31 08:04:37:836 808 9a0 Agent ** END ** Agent: Installing
> > updates [CallerId = WindowsUpdate]
> > 2007-05-31 08:04:37:836 808 9a0 Agent *************
> > 2007-05-31 08:04:37:836 808 9a0 Agent WARNING: WU client failed installing
> > updates with error 0x80004002
> > 2007-05-31 08:04:38:165 1964 34c COMAPI >>-- RESUMED -- COMAPI: Install
> > [ClientId = WindowsUpdate]
> > 2007-05-31 08:04:38:165 1964 34c COMAPI - Install call failed
> > 2007-05-31 08:04:38:165 1964 34c COMAPI - Reboot required = No
> > 2007-05-31 08:04:38:165 1964 34c COMAPI - WARNING: Exit code = 0x80240FFF;
> > Call error code = 0x80004002
> > 2007-05-31 08:04:38:165 1964 34c COMAPI ---------
> > 2007-05-31 08:04:38:165 1964 34c COMAPI -- END -- COMAPI: Install
> > [ClientId = WindowsUpdate]
> > 2007-05-31 08:04:38:165 1964 34c COMAPI -------------
> > 2007-05-31 08:04:38:915 1964 fa4 COMAPI WARNING: Operation failed due to
> > earlier error, hr=80004002
> >
> > Everything except Windows Updating seems to work correctly, but something in
> > my system is not right or was damaged during upgrading Windows. Any help
> > would be much appreciated.

>

 
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MowGreen [MVP]
Guest
Posts: n/a

 
      11-13-2007
Are you Harvey in disguise ?
Which version of Windows is installed in case you're not Harvey ?

IF XP is installed and you've done a recent Repair Installation, then
suggest you open a command prompt, stop the Automatic Updates service,
and register Wups2.dll according to the instructions here:
http://support.microsoft.com/kb/943144

If no joy follow the steps in Method 2.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


steven wrote:

> hi anymore ideas that one doesnt work tried it 10 times mine just says
> Error: 0x80004002
>
> "MowGreen [MVP]" wrote:
>
>
>>>FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server

>>
>>Harvey,
>>
>>Give this a shot ... go to Start > Run > type in
>>
>>net stop wuauserv
>>
>>Click OK or press Enter
>>
>>Show hidden files, folders, and system files:
>>http://www.bleepingcomputer.com/tuto...l62.html#winxp
>>
>>Navigate to C:\WINNT\SoftwareDistribution
>>Rename SoftwareDistribution to SoftwareDistribution.old
>>
>>Back to Start > Run > type in
>>
>>net start wuauserv
>>
>>Click OK or press Enter
>>
>>Download and SAVE the lastest version of the Windows Update Agent:
>>
>>For XP and Vista - 32 bit
>>http://download.windowsupdate.com/v7...gent30-x86.exe
>>
>>Download and save : Update for Windows XP (KB927891) [ NOT FOR VISTA ! ]
>>http://www.microsoft.com/downloads/d...displaylang=en
>>
>>When the downloads are finished close the browser and any other open
>>programs
>>Install WindowsUpdateAgent30-x86.exe
>>Now install WindowsXP-KB927891-v3-x86-ENU.exe
>>Restart the system
>>
>>Back to Start > Run > type in
>>
>>wuauclt /detectnow
>>
>>Click OK or press Enter
>>The system will now check for updates automatically
>>If the updates downloaded get installed successfully then you can safely
>>delete the SoftwareDistribution.old folder
>>If they do NOT, please post the last 40 or so lines of the WU.log again.
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>
>>Harvey wrote:
>>
>>
>>>My PC has been upgraded from Win2k Pro SP4 to WinXP Pro SP2. Windows updates
>>>now seem to download (either from Microsoft website or from intranet WSUS)
>>>but always fail to install. The last bit of my Windows Update.log is:
>>>
>>>507 808 9a0 Handler Attempting to create remote handler process as
>>>HARVEY\Xxxxxxx in session 0
>>>2007-05-31 08:04:34:945 3428 eb4 Misc =========== Logging initialized
>>>(build: 7.0.6000.374, tz: +0200) ===========
>>>2007-05-31 08:04:34:945 3428 eb4 Misc = Process:
>>>C:\WINNT\system32\wuauclt.exe
>>>2007-05-31 08:04:34:945 3428 eb4 AUClnt FATAL: Error: 0x80004002. wuauclt
>>>handler: failed to spawn COM server
>>>2007-05-31 08:04:34:961 808 9a0 Handler FATAL: 0x80004002: ERROR: Remote
>>>update handler container process created (PID: 3428), but exited before
>>>signaling event
>>>2007-05-31 08:04:37:821 808 9a0 Agent * WARNING: Exit code = 0x80004002
>>>2007-05-31 08:04:37:836 808 9a0 Agent *********
>>>2007-05-31 08:04:37:836 808 9a0 Agent ** END ** Agent: Installing
>>>updates [CallerId = WindowsUpdate]
>>>2007-05-31 08:04:37:836 808 9a0 Agent *************
>>>2007-05-31 08:04:37:836 808 9a0 Agent WARNING: WU client failed installing
>>>updates with error 0x80004002
>>>2007-05-31 08:04:38:165 1964 34c COMAPI >>-- RESUMED -- COMAPI: Install
>>>[ClientId = WindowsUpdate]
>>>2007-05-31 08:04:38:165 1964 34c COMAPI - Install call failed
>>>2007-05-31 08:04:38:165 1964 34c COMAPI - Reboot required = No
>>>2007-05-31 08:04:38:165 1964 34c COMAPI - WARNING: Exit code = 0x80240FFF;
>>>Call error code = 0x80004002
>>>2007-05-31 08:04:38:165 1964 34c COMAPI ---------
>>>2007-05-31 08:04:38:165 1964 34c COMAPI -- END -- COMAPI: Install
>>>[ClientId = WindowsUpdate]
>>>2007-05-31 08:04:38:165 1964 34c COMAPI -------------
>>>2007-05-31 08:04:38:915 1964 fa4 COMAPI WARNING: Operation failed due to
>>>earlier error, hr=80004002
>>>
>>>Everything except Windows Updating seems to work correctly, but something in
>>>my system is not right or was damaged during upgrading Windows. Any help
>>>would be much appreciated.

>>

 
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