Updates downloads but don't install

The updates downloads from Windows Update´or Microsoft Update but then in
the installation procedure it fails

This the error message (in spanish):

Problema: un problema del equipo impide que se descarguen o instalen
actualizaciones

If I go to the C:\WINDOWS\SoftwareDistribution\Download directory and
execute manually the UPDATE.EXE in any one UPDATE sub-dir, the installation
works fine.

Any suggest

Thanks

Ignore the title - Updates are not installed successfully from Windows Update, from
Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation
http://support.microsoft.com/kb/943144


--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Albert Bagué" <> wrote in message
news:65D1DFE1-6AEB-46AA-BF47-...
|
| The updates downloads from Windows Update´or Microsoft Update but then in
| the installation procedure it fails
|
| This the error message (in spanish):
|
| Problema: un problema del equipo impide que se descarguen o instalen
| actualizaciones
|
| If I go to the C:\WINDOWS\SoftwareDistribution\Download directory and
| execute manually the UPDATE.EXE in any one UPDATE sub-dir, the installation
| works fine.
|
| Any suggest
|
| Thanks
|
|

This error is most likely caused by one of the following conditions:

1. The Windows Update Temporary folder is corrupted.
2. Windows Update Agent 3.0 is not installed properly.

We can perform the following steps to troubleshoot this issue. After trying
each suggestion, please go to the Windows Update site to check the result.
Thanks for your cooperation.

NOTE: Some third party programs can also affect the Windows Update service.
If you are running any third party applications such as Spyblocker, Internet
or web accelerators (programs designed to boost the speed of the Internet
connection), security or anti-virus programs (Norton, McAfee, etc.), I
recommend we temporarily disable or shut them down and then try accessing the
Windows Update site later. Please be sure to enable them again after
completing the update process.

Suggestion 1: Clean up Windows Update temporary folder
===========================================
1. Click Start, Run, type: cmd and press Enter. Please run the following
command in the open window.

Net stop WuAuServ

2. Click Start, Run, type: %windir% and press Enter.
3. In the open folder, rename the folder SoftwareDistribution to Sdold.
4. Click Start, Run, type: cmd and press Enter. Please run the following
command in the open window.

Net start WuAuServ

Suggestion 2: Reinstall Windows Update Agent 3.0
======================================
1. Visit the following link and download Windows Update Agent 3.0 to the C:\
(Choose Save, click My Computer on left panel, Click C:\, Click Open and
Click Save)

http://download.windowsupdate.com/Wi...gent30-x86.exe

2. Click Start, Click Run and copy the following command to the panel:

C:\WindowsUpdateAgent30-x86.exe /wuforce

Note: There is a space between "C:\WindowsUpdateAgent30-x86.exe" and
"/wuforce".

Best Regards,

Calven

A lot of thanks Calven, it works fine

Albert


"Calven" wrote:

>
> This error is most likely caused by one of the following conditions:
>
> 1. The Windows Update Temporary folder is corrupted.
> 2. Windows Update Agent 3.0 is not installed properly.
>
> We can perform the following steps to troubleshoot this issue. After trying
> each suggestion, please go to the Windows Update site to check the result.
> Thanks for your cooperation.
>
> NOTE: Some third party programs can also affect the Windows Update service.
> If you are running any third party applications such as Spyblocker, Internet
> or web accelerators (programs designed to boost the speed of the Internet
> connection), security or anti-virus programs (Norton, McAfee, etc.), I
> recommend we temporarily disable or shut them down and then try accessing the
> Windows Update site later. Please be sure to enable them again after
> completing the update process.
>
> Suggestion 1: Clean up Windows Update temporary folder
> ===========================================
> 1. Click Start, Run, type: cmd and press Enter. Please run the following
> command in the open window.
>
> Net stop WuAuServ
>
> 2. Click Start, Run, type: %windir% and press Enter.
> 3. In the open folder, rename the folder SoftwareDistribution to Sdold.
> 4. Click Start, Run, type: cmd and press Enter. Please run the following
> command in the open window.
>
> Net start WuAuServ
>
> Suggestion 2: Reinstall Windows Update Agent 3.0
> ======================================
> 1. Visit the following link and download Windows Update Agent 3.0 to the C:\
> (Choose Save, click My Computer on left panel, Click C:\, Click Open and
> Click Save)
>
> http://download.windowsupdate.com/Wi...gent30-x86.exe
>
> 2. Click Start, Click Run and copy the following command to the panel:
>
> C:\WindowsUpdateAgent30-x86.exe /wuforce
>
> Note: There is a space between "C:\WindowsUpdateAgent30-x86.exe" and
> "/wuforce".
>
> Best Regards,
>
> Calven
>
>

What worked fine, if I may ask, Albert ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Albert Bagué wrote:

> A lot of thanks Calven, it works fine
>
> Albert
>
>
> "Calven" wrote:
>
>
>>This error is most likely caused by one of the following conditions:
>>
>>1. The Windows Update Temporary folder is corrupted.
>>2. Windows Update Agent 3.0 is not installed properly.
>>
>>We can perform the following steps to troubleshoot this issue. After trying
>>each suggestion, please go to the Windows Update site to check the result.
>>Thanks for your cooperation.
>>
>>NOTE: Some third party programs can also affect the Windows Update service.
>>If you are running any third party applications such as Spyblocker, Internet
>>or web accelerators (programs designed to boost the speed of the Internet
>>connection), security or anti-virus programs (Norton, McAfee, etc.), I
>>recommend we temporarily disable or shut them down and then try accessing the
>>Windows Update site later. Please be sure to enable them again after
>>completing the update process.
>>
>>Suggestion 1: Clean up Windows Update temporary folder
>>===========================================
>>1. Click Start, Run, type: cmd and press Enter. Please run the following
>>command in the open window.
>>
>>Net stop WuAuServ
>>
>>2. Click Start, Run, type: %windir% and press Enter.
>>3. In the open folder, rename the folder SoftwareDistribution to Sdold.
>>4. Click Start, Run, type: cmd and press Enter. Please run the following
>>command in the open window.
>>
>>Net start WuAuServ
>>
>>Suggestion 2: Reinstall Windows Update Agent 3.0
>>======================================
>>1. Visit the following link and download Windows Update Agent 3.0 to the C:\
>>(Choose Save, click My Computer on left panel, Click C:\, Click Open and
>>Click Save)
>>
>>http://download.windowsupdate.com/Wi...gent30-x86.exe
>>
>>2. Click Start, Click Run and copy the following command to the panel:
>>
>>C:\WindowsUpdateAgent30-x86.exe /wuforce
>>
>>Note: There is a space between "C:\WindowsUpdateAgent30-x86.exe" and
>>"/wuforce".
>>
>>Best Regards,
>>
>>Calven
>>
>>

Hello

The Windows Update Temporary folder is corrupted

I rename it (because if don't work i can rename to its name)

I re-start the system and the updates works fine

Albert



"MowGreen [MVP]" wrote:

> What worked fine, if I may ask, Albert ?
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Albert Bagué wrote:
>
> > A lot of thanks Calven, it works fine
> >
> > Albert
> >
> >
> > "Calven" wrote:
> >
> >
> >>This error is most likely caused by one of the following conditions:
> >>
> >>1. The Windows Update Temporary folder is corrupted.
> >>2. Windows Update Agent 3.0 is not installed properly.
> >>
> >>We can perform the following steps to troubleshoot this issue. After trying
> >>each suggestion, please go to the Windows Update site to check the result.
> >>Thanks for your cooperation.
> >>
> >>NOTE: Some third party programs can also affect the Windows Update service.
> >>If you are running any third party applications such as Spyblocker, Internet
> >>or web accelerators (programs designed to boost the speed of the Internet
> >>connection), security or anti-virus programs (Norton, McAfee, etc.), I
> >>recommend we temporarily disable or shut them down and then try accessing the
> >>Windows Update site later. Please be sure to enable them again after
> >>completing the update process.
> >>
> >>Suggestion 1: Clean up Windows Update temporary folder
> >>===========================================
> >>1. Click Start, Run, type: cmd and press Enter. Please run the following
> >>command in the open window.
> >>
> >>Net stop WuAuServ
> >>
> >>2. Click Start, Run, type: %windir% and press Enter.
> >>3. In the open folder, rename the folder SoftwareDistribution to Sdold.
> >>4. Click Start, Run, type: cmd and press Enter. Please run the following
> >>command in the open window.
> >>
> >>Net start WuAuServ
> >>
> >>Suggestion 2: Reinstall Windows Update Agent 3.0
> >>======================================
> >>1. Visit the following link and download Windows Update Agent 3.0 to the C:\
> >>(Choose Save, click My Computer on left panel, Click C:\, Click Open and
> >>Click Save)
> >>
> >>http://download.windowsupdate.com/Wi...gent30-x86.exe
> >>
> >>2. Click Start, Click Run and copy the following command to the panel:
> >>
> >>C:\WindowsUpdateAgent30-x86.exe /wuforce
> >>
> >>Note: There is a space between "C:\WindowsUpdateAgent30-x86.exe" and
> >>"/wuforce".
> >>
> >>Best Regards,
> >>
> >>Calven
> >>
> >>
>

Thanks for posting this, Albert. The Temp folder that Albert is
referring to is

WINDOWS\SoftwareDistribution

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Albert Bagué wrote:

> Hello
>
> The Windows Update Temporary folder is corrupted
>
> I rename it (because if don't work i can rename to its name)
>
> I re-start the system and the updates works fine
>
> Albert
>
>
>
> "MowGreen [MVP]" wrote:
>
>
>>What worked fine, if I may ask, Albert ?
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Albert Bagué wrote:
>>
>>
>>>A lot of thanks Calven, it works fine
>>>
>>>Albert
>>>
>>>
>>>"Calven" wrote:
>>>
>>>
>>>
>>>>This error is most likely caused by one of the following conditions:
>>>>
>>>>1. The Windows Update Temporary folder is corrupted.
>>>>2. Windows Update Agent 3.0 is not installed properly.
>>>>
>>>>We can perform the following steps to troubleshoot this issue. After trying
>>>>each suggestion, please go to the Windows Update site to check the result.
>>>>Thanks for your cooperation.
>>>>
>>>>NOTE: Some third party programs can also affect the Windows Update service.
>>>>If you are running any third party applications such as Spyblocker, Internet
>>>>or web accelerators (programs designed to boost the speed of the Internet
>>>>connection), security or anti-virus programs (Norton, McAfee, etc.), I
>>>>recommend we temporarily disable or shut them down and then try accessing the
>>>>Windows Update site later. Please be sure to enable them again after
>>>>completing the update process.
>>>>
>>>>Suggestion 1: Clean up Windows Update temporary folder
>>>>===========================================
>>>>1. Click Start, Run, type: cmd and press Enter. Please run the following
>>>>command in the open window.
>>>>
>>>>Net stop WuAuServ
>>>>
>>>>2. Click Start, Run, type: %windir% and press Enter.
>>>>3. In the open folder, rename the folder SoftwareDistribution to Sdold.
>>>>4. Click Start, Run, type: cmd and press Enter. Please run the following
>>>>command in the open window.
>>>>
>>>>Net start WuAuServ
>>>>
>>>>Suggestion 2: Reinstall Windows Update Agent 3.0
>>>>======================================
>>>>1. Visit the following link and download Windows Update Agent 3.0 to the C:\
>>>>(Choose Save, click My Computer on left panel, Click C:\, Click Open and
>>>>Click Save)
>>>>
>>>>http://download.windowsupdate.com/Wi...gent30-x86.exe
>>>>
>>>>2. Click Start, Click Run and copy the following command to the panel:
>>>>
>>>>C:\WindowsUpdateAgent30-x86.exe /wuforce
>>>>
>>>>Note: There is a space between "C:\WindowsUpdateAgent30-x86.exe" and
>>>>"/wuforce".
>>>>
>>>>Best Regards,
>>>>
>>>>Calven
>>>>
>>>>
>>