How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093
3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
John Smith wrote:
> Every day Windows XP tries to update itself, and pops up a message
>
> "Updates were unable to be successfully installed"
>
> "The following updates were not installed:"
>
> Security Update for Windows XP (KB932168)
> Security Update for Windows XP (KB930178)
> Security Update for Windows XP (KB931261)
> Security Update for Windows XP (KB931784)
>
> Searching microsoft.com for any of the folllowing
> KB932168 KB930178 KB931261 KB931784
>
> finds no match for any of them.