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Updates fail to install w/o error message or history log

 
 
Jack of all Trades
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      09-03-2006
I've been unable to install critical updates. The updates fail but do not
show up in the update history, so I am unable to obtain details such as an
error message.

Updates:
..NET security update (KB917283)
XP SP3
Broadcom Modem update

Recent History:
1) Uninstalled .NET 1.1
2) Installed Visual Studio with .NET 2.0
3) At end of install looked for updates but ran into Windows Genuine
Verification (WGV). First WGV failed to install, then I was able to install
using direct download link. Then Win Update failed to recognize that I had
successfully installed and run WGV, so it kep trying to install it anyway.
After several downloads & restarts I was able to successfully get past WGV.
4) Am now stuck where I am - can't install updates.

OS:
XP Pro SP2

Other:
Run Norton Internet Security - DISABLED to best of my knowledge
Run Webroot Spysweeper - DISABLED to best of my knowledge
Run Webroot Window Washer - DISABLED to best of my knowledge

Must note that I believe all these security programs are completely disabled
now, but may not have been at the start of my troubles.
--
Thanks
Master of None
 
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MowGreen [MVP]
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      09-05-2006
> XP SP3

Not quite sure what you're referring to, but there is no SP3.

> .NET security update (KB917283)
> Broadcom Modem update


Get the Broadcom Modem update from the manufacturer.
For the .NET update, see this page:

http://blogs.msdn.com/astebner/archi...21/673467.aspx


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


Jack of all Trades wrote:

> I've been unable to install critical updates. The updates fail but do not
> show up in the update history, so I am unable to obtain details such as an
> error message.
>
> Updates:
> .NET security update (KB917283)
> XP SP3
> Broadcom Modem update
>
> Recent History:
> 1) Uninstalled .NET 1.1
> 2) Installed Visual Studio with .NET 2.0
> 3) At end of install looked for updates but ran into Windows Genuine
> Verification (WGV). First WGV failed to install, then I was able to install
> using direct download link. Then Win Update failed to recognize that I had
> successfully installed and run WGV, so it kep trying to install it anyway.
> After several downloads & restarts I was able to successfully get past WGV.
> 4) Am now stuck where I am - can't install updates.
>
> OS:
> XP Pro SP2
>
> Other:
> Run Norton Internet Security - DISABLED to best of my knowledge
> Run Webroot Spysweeper - DISABLED to best of my knowledge
> Run Webroot Window Washer - DISABLED to best of my knowledge
>
> Must note that I believe all these security programs are completely disabled
> now, but may not have been at the start of my troubles.

 
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Jack of all Trades
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Posts: n/a

 
      09-07-2006
Appreciate the reply. My SP3 was a typo of SP2. Thanks for the download link.
It appears to have installed successfully.

--
Thanks
Master of None


"MowGreen [MVP]" wrote:

> > XP SP3

>
> Not quite sure what you're referring to, but there is no SP3.
>
> > .NET security update (KB917283)
> > Broadcom Modem update

>
> Get the Broadcom Modem update from the manufacturer.
> For the .NET update, see this page:
>
> http://blogs.msdn.com/astebner/archi...21/673467.aspx
>
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Jack of all Trades wrote:
>
> > I've been unable to install critical updates. The updates fail but do not
> > show up in the update history, so I am unable to obtain details such as an
> > error message.
> >
> > Updates:
> > .NET security update (KB917283)
> > XP SP3
> > Broadcom Modem update
> >
> > Recent History:
> > 1) Uninstalled .NET 1.1
> > 2) Installed Visual Studio with .NET 2.0
> > 3) At end of install looked for updates but ran into Windows Genuine
> > Verification (WGV). First WGV failed to install, then I was able to install
> > using direct download link. Then Win Update failed to recognize that I had
> > successfully installed and run WGV, so it kep trying to install it anyway.
> > After several downloads & restarts I was able to successfully get past WGV.
> > 4) Am now stuck where I am - can't install updates.
> >
> > OS:
> > XP Pro SP2
> >
> > Other:
> > Run Norton Internet Security - DISABLED to best of my knowledge
> > Run Webroot Spysweeper - DISABLED to best of my knowledge
> > Run Webroot Window Washer - DISABLED to best of my knowledge
> >
> > Must note that I believe all these security programs are completely disabled
> > now, but may not have been at the start of my troubles.

>

 
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MowGreen [MVP]
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Posts: n/a

 
      09-07-2006
You're welcome. Glad to hear that the issues are resolved.
Nice work !

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

Jack of all Trades wrote:

> Appreciate the reply. My SP3 was a typo of SP2. Thanks for the download link.
> It appears to have installed successfully.
>

 
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