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Updates - failed icon (red cross) has failed !

 
 
Steve
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      04-26-2007
Looking at update history, it says "If an update failed to install, click the
Failed icon to learn how to solve the problem."

But I click on icon (red cross) and ? and - nothing.

At bottom of page it appears to be looking for
http//microsoft.com/microsoftupdate/v6/

Any ideas please?

--
Steve
 
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MowGreen [MVP]
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      04-26-2007
Steve,

Try this ... go to Start > Run > type in

regsvr32 jscript.dll

Click OK
Open IE and access the update history page. Did that resolve the issue ?
If no joy, close IE, then back to Start > Run > type in

regsvr32 msxml3.dll

Click OK
Revisit the update history page to see if the issue is resolved.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Steve wrote:

> Looking at update history, it says "If an update failed to install, click the
> Failed icon to learn how to solve the problem."
>
> But I click on icon (red cross) and ? and - nothing.
>
> At bottom of page it appears to be looking for
> http//microsoft.com/microsoftupdate/v6/
>
> Any ideas please?
>

 
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chuck
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Posts: n/a

 
      04-26-2007


"Steve" wrote:

> Looking at update history, it says "If an update failed to install, click the
> Failed icon to learn how to solve the problem."
>
> But I click on icon (red cross) and ? and - nothing.
>
> At bottom of page it appears to be looking for
> http//microsoft.com/microsoftupdate/v6/
>
> Any ideas please?
>
> --
> Steve

 
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Steve
Guest
Posts: n/a

 
      04-27-2007
Thanks for reply.
Both dll things were were successful but still no luck with getting the
reason why my updates are failing.
I have 14 which fail and this has been going on for about 6 months. Some
updates work but still 14 and i can't find the reason why.
Thanks again.
--
Steve


"MowGreen [MVP]" wrote:

> Steve,
>
> Try this ... go to Start > Run > type in
>
> regsvr32 jscript.dll
>
> Click OK
> Open IE and access the update history page. Did that resolve the issue ?
> If no joy, close IE, then back to Start > Run > type in
>
> regsvr32 msxml3.dll
>
> Click OK
> Revisit the update history page to see if the issue is resolved.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Steve wrote:
>
> > Looking at update history, it says "If an update failed to install, click the
> > Failed icon to learn how to solve the problem."
> >
> > But I click on icon (red cross) and ? and - nothing.
> >
> > At bottom of page it appears to be looking for
> > http//microsoft.com/microsoftupdate/v6/
> >
> > Any ideas please?
> >

>

 
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TaurArian
Guest
Posts: n/a

 
      04-27-2007
Check your pop up blocker settings - it may be stopping the pop up that tells
you why your updates are failing.

"Steve" wrote:

> Thanks for reply.
> Both dll things were were successful but still no luck with getting the
> reason why my updates are failing.
> I have 14 which fail and this has been going on for about 6 months. Some
> updates work but still 14 and i can't find the reason why.
> Thanks again.
> --
> Steve
>
>
> "MowGreen [MVP]" wrote:
>
> > Steve,
> >
> > Try this ... go to Start > Run > type in
> >
> > regsvr32 jscript.dll
> >
> > Click OK
> > Open IE and access the update history page. Did that resolve the issue ?
> > If no joy, close IE, then back to Start > Run > type in
> >
> > regsvr32 msxml3.dll
> >
> > Click OK
> > Revisit the update history page to see if the issue is resolved.
> >
> > MowGreen [MVP 2003-2007]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> >
> > Steve wrote:
> >
> > > Looking at update history, it says "If an update failed to install, click the
> > > Failed icon to learn how to solve the problem."
> > >
> > > But I click on icon (red cross) and ? and - nothing.
> > >
> > > At bottom of page it appears to be looking for
> > > http//microsoft.com/microsoftupdate/v6/
> > >
> > > Any ideas please?
> > >

> >

 
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Steve
Guest
Posts: n/a

 
      04-27-2007
Thanks - I should have thought of that.
Having looked at other articles, I ran a load of Regsvr on dll files and
update. It installed all 14 items so there are no failure icons now. So, no
need to find them - until the next time.

Thanks
--
Steve


"TaurArian" wrote:

> Check your pop up blocker settings - it may be stopping the pop up that tells
> you why your updates are failing.
>
> "Steve" wrote:
>
> > Thanks for reply.
> > Both dll things were were successful but still no luck with getting the
> > reason why my updates are failing.
> > I have 14 which fail and this has been going on for about 6 months. Some
> > updates work but still 14 and i can't find the reason why.
> > Thanks again.
> > --
> > Steve
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> > > Steve,
> > >
> > > Try this ... go to Start > Run > type in
> > >
> > > regsvr32 jscript.dll
> > >
> > > Click OK
> > > Open IE and access the update history page. Did that resolve the issue ?
> > > If no joy, close IE, then back to Start > Run > type in
> > >
> > > regsvr32 msxml3.dll
> > >
> > > Click OK
> > > Revisit the update history page to see if the issue is resolved.
> > >
> > > MowGreen [MVP 2003-2007]
> > > ===============
> > > *-343-* FDNY
> > > Never Forgotten
> > > ===============
> > >
> > >
> > >
> > > Steve wrote:
> > >
> > > > Looking at update history, it says "If an update failed to install, click the
> > > > Failed icon to learn how to solve the problem."
> > > >
> > > > But I click on icon (red cross) and ? and - nothing.
> > > >
> > > > At bottom of page it appears to be looking for
> > > > http//microsoft.com/microsoftupdate/v6/
> > > >
> > > > Any ideas please?
> > > >
> > >

 
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