Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
===================================
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s).
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to
http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin
http://aumha.net
DTS-L.ORG
http://66.39.69.143/
Andy wrote:
> Hi. First time asking a question like this so bear with me please. I am
> running Vista on a fairly high spec laptop with plenty of memory. I have
> windows updates set to automatic. Over the last year or so my machine has
> attempted to install 157 updates. Initially there seemed to be no problem
> but in the last six months I have been getting multiple failed updates
> with
> various error messages. Of the 157 updates so far, 90 have failed. Most
> are
> labelled "Important" or "Recommended". I have tried using search and find
> with the error message numbers but not really got anywhere. I am at the
> limit of my expertise here!! Any suggestions please?