Updates for MS Office Fail

Dear Experts,

I've been having these updates failing to be installed each time i start my
machine:

Security Update for the 2007 Microsoft Office System (KB956828)
Security Update for the 2007 Microsoft Office System (KB958439)

The Error message i receive is:
Microsoft Office Professional Edition 2003 is not installed on the machine.
Setup can not continue.

Why windows is looking for MS Office 2003 since the updates are for 2007?!
Plus I have MS Office 2007 installed on my machine, i am not sure how can i
override these 2 updates and skip to the next cycle. Or how to install them
but let windows detect that i have MS Office 2007 installed.

Thanks.
Elias

Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup.

Was Office 2003 ever installed on the machine (e.g., before you upgraded to
Office 2007 and/or Vista)?

How about Word Viewer 2003 and Excel Viewer 2003?

See the "How to obtain help..." section of
http://support.microsoft.com/kb/958439
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Elias wrote:
> Dear Experts,
>
> I've been having these updates failing to be installed each time i start
> my
> machine:
>
> Security Update for the 2007 Microsoft Office System (KB956828)
> Security Update for the 2007 Microsoft Office System (KB958439)
>
> The Error message i receive is:
> Microsoft Office Professional Edition 2003 is not installed on the
> machine.
> Setup can not continue.
>
> Why windows is looking for MS Office 2003 since the updates are for 2007?!
> Plus I have MS Office 2007 installed on my machine, i am not sure how can
> i
> override these 2 updates and skip to the next cycle. Or how to install
> them
> but let windows detect that i have MS Office 2007 installed.

Dear PA.

Sorry, i have Win XP Professional edition version 2002 SP3 32 bit.
Yes i was using MS office 2003 prior to uprading to 2007.

But am still now sure what to do.
Thanks.
Elias

"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> posting to this newsgroup.
>
> Was Office 2003 ever installed on the machine (e.g., before you upgraded to
> Office 2007 and/or Vista)?
>
> How about Word Viewer 2003 and Excel Viewer 2003?
>
> See the "How to obtain help..." section of
> http://support.microsoft.com/kb/958439
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Elias wrote:
> > Dear Experts,
> >
> > I've been having these updates failing to be installed each time i start
> > my
> > machine:
> >
> > Security Update for the 2007 Microsoft Office System (KB956828)
> > Security Update for the 2007 Microsoft Office System (KB958439)
> >
> > The Error message i receive is:
> > Microsoft Office Professional Edition 2003 is not installed on the
> > machine.
> > Setup can not continue.
> >
> > Why windows is looking for MS Office 2003 since the updates are for 2007?!
> > Plus I have MS Office 2007 installed on my machine, i am not sure how can
> > i
> > override these 2 updates and skip to the next cycle. Or how to install
> > them
> > but let windows detect that i have MS Office 2007 installed.
>
>

I dunno, Elias, it sounds like it was a funky upgrade.

Repost:
> See the "How to obtain help..." section of
> http://support.microsoft.com/kb/958439

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB958439;
KB956828).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~PA Bear

Elias wrote:
> Sorry, i have Win XP Professional edition version 2002 SP3 32 bit.
> Yes i was using MS office 2003 prior to uprading to 2007.
>
> But am still now sure what to do.
>
> "PA Bear [MS MVP]" wrote:
>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
>> posting to this newsgroup.
>>
>> Was Office 2003 ever installed on the machine (e.g., before you upgraded
>> to
>> Office 2007 and/or Vista)?
>>
>> How about Word Viewer 2003 and Excel Viewer 2003?
>>
>> See the "How to obtain help..." section of
>> http://support.microsoft.com/kb/958439
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Elias wrote:
>>> Dear Experts,
>>>
>>> I've been having these updates failing to be installed each time i start
>>> my
>>> machine:
>>>
>>> Security Update for the 2007 Microsoft Office System (KB956828)
>>> Security Update for the 2007 Microsoft Office System (KB958439)
>>>
>>> The Error message i receive is:
>>> Microsoft Office Professional Edition 2003 is not installed on the
>>> machine.
>>> Setup can not continue.
>>>
>>> Why windows is looking for MS Office 2003 since the updates are for
>>> 2007?!
>>> Plus I have MS Office 2007 installed on my machine, i am not sure how
>>> can
>>> i
>>> override these 2 updates and skip to the next cycle. Or how to install
>>> them
>>> but let windows detect that i have MS Office 2007 installed.

Was the Office 2007 an Upgrade version or a full Retail version Elias

Did you install Office 2007 full retail version over the top of Office 2003 by any
chance. If it was an Upgrade then did the Office versions match or were the versions
of Office 2003 and 2007 different

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Elias" <> wrote in message
news:F7A052D2-648A-4BF5-938D-...
> Dear Experts,
>
> I've been having these updates failing to be installed each time i start my
> machine:
>
> Security Update for the 2007 Microsoft Office System (KB956828)
> Security Update for the 2007 Microsoft Office System (KB958439)
>
> The Error message i receive is:
> Microsoft Office Professional Edition 2003 is not installed on the machine.
> Setup can not continue.
>
> Why windows is looking for MS Office 2003 since the updates are for 2007?!
> Plus I have MS Office 2007 installed on my machine, i am not sure how can i
> override these 2 updates and skip to the next cycle. Or how to install them
> but let windows detect that i have MS Office 2007 installed.
>
> Thanks.
> Elias