"Wayne V" <> wrote in message news:C4546611-70FD-4402-8988-...
>I have automatic updates running. For the past week I have been getting a
> dialogue box popping up advising that I have to reboot to finish installing
> an update (seems that any update that must load upon reboot is not
> succeeding). I've rebooted many times but it wont load. It is still pending.
> The VISTA trouble shooting says that some updates need to load upon startup
> and that I should reboot.: Not very helpful!
Then open ReportingEvents.log and read the last few lines.
That would tell you the name(s) of the update(s). From there you could
go to the update's install log. It could tell you the modules involved
which were pending. Another way to see the same data is, before
allowing the restart, to look in the registry for PendingFileRenameOperations
and check its list of filenames. Check the versio ns of those file names
too for completeness, e.g. confirming what the install log probably tells you.
Some updates also write a lot of this information into Event log entries
so checking there may be easier in some cases.
> When I open 'Windows Updates', 'check for updates is greyed out and I am
> prompted to reboot..
> Co-incidentally, I had loaded Norton 360 about the same time. I contacted
> Norton Support who advised that 360 was operating fine and that it was not
> the issue. We even completely removed 360 and the issue remained.
> I've also tried to revert to a previous 'recovery point' before the first
> failure but this has not cleared the updates or the problem.
> Any ideas are welcome.
Sounds like a permissions problem. To record completely what happens
during the boot you could use ProcMon's Boot Logging option.
Good luck
Robert Aldwinckle
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