Updates won't download and install!!!

I have set windows update to automatically download and install updates, but
for the last few months it refuses to do so. The update does not start at the
schedulled time of which i've set it to update, and when i do it manually,
all i get is the green progress ber going across the time and time again.
This will go on for hours without update downloading at all!!! Can anyone
tell me why?!

Please see this page http://dts-l.net/goodpost.htm then post back to this
thread with the information we'd need to be able to assist you properly.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

klantee wrote:
> I have set windows update to automatically download and install updates,
> but
> for the last few months it refuses to do so. The update does not start at
> the schedulled time of which i've set it to update, and when i do it
> manually, all i get is the green progress ber going across the time and
> time again. This will go on for hours without update downloading at all!!!
> Can anyone tell me why?!

Start here: -

If you have a Wireless Router:-
In the security tab, make sure you aren't blocking AcitveX.

Other possible reasons :-

Internet Explorer temporary files corrupted.
Background Intelligent and Event Log service not started
SoftwareDistribution folder has become corrupted
You may need to re-registered some dlls files
You may need to add Windows Update to the Trusted Sites Zone:
Spyware.
Third party programs running in background.
ActiveX controls corrupted

Suggestion 1:-
Clearing Temporary Internet files, cookies and history in Internet Explorer

Tools>Internet Options>General
You’ll see Delete Cookies, Delete files, Delete History

NB: "Delete all offline content", will delete all files needed to browse the
websites offline.

Reboot and try Windows Update again.

Suggestion 2:-
Check that the Background Intelligent Transfer Service to is set to
Automatic and verify the Status is Started.

Click Start, Choose Run, and in the Run box, type services.msc, Click OK
Locate the Background Intelligent Transfer Service service, and right-click
to select it.
Select Properties, and in the Startup Type list, select Automatic. Verify
the service Status is Started. Click OK.
Check that the Set Event Log service is set to Automatic and verify that the
Status is Started
Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
Locate the Event Log service, and right-click to select it.
Select Properties., and in the Startup type list, select Automatic. Verify
the Service status is Started. Click OK.
Register qmgr.dll and qmgrprxy.dll
Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll,
Click OK.

Suggestion 3:-
It is possible that the contents of the SoftwareDistribution folder have
become corrupted, so try renaming the SoftwareDistribution folder

Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:

Click Start, click Run, type: %systemroot%
Click OK.
Right-click the SoftwareDistribution folder, and then click Rename.
Type SoftwareDistribution.old, and then press ENTER to rename this folder.
Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.

Please note that your update history is contained in the "datastore" folder
and when you rename the Software Distribution folder, the history is lost but
it's not important. You can if need be, copy the contents back from the
renamed softwareDistribution.old folder. Losing the history of Windows
Updates is not important.

Suggestion 4:-
Certain files may have become unregistered, and you will need to register
them again:-

Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll,
Click OK.

Do the same for the other files:-

wucltui.dll
wuaueng.dll
wuapi.dll
jscript.dll
MSXML.DLL
MSXML2.DLL
MSXML3.DLL

Suggestion 5:-
Add Windows Update to the Trusted Sites Zone:

Please note that Security settings in Internet Explorer must be set to
Medium or lower for ActiveX files to correctly pass to your computer.
Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be
affected by the lowering of Security settings. Your current security settings
for all other Web sites will remain as they are currently configured.

Open Internet Explorer, click Tools, and then click Internet Options, Click
Security. Click Trusted Sites Zone. Click Sites.

Clear the Require server verification (https for all sites in this zone
check box.

Use the Add button next to the Add this Web site to the zone box to add the
following sites:

http://*.update.microsoft.com
https://*.update.microsoft.com
http://download.windowsupdate.com
Suggestion 6:-
The below links assist you in checking your system for parasites:-

http://aumha.org/a/noads.htm

http://inetexplorer.mvps.org/tshoot.html

Please note that some malware may kill the internet connection when it is
removed, the program on the link below will enable you to regain the internet
connection.
http://www.cexx.org/lspfix.htm

Spyware Programs links:-

http://www.microsoft.com/athome/secu...e/default.mspx
(Windows Defender)

www.lavasoftusa.com Ad-Aware

www.security.kolla.de Spybot

Suggestion 7:-
Make sure you haven’t got anything blocking Windows Update like Nortons,
Zonealarm etc

Also make sure you don’t have a Web Accelerator working in the background
such as NetZerio, HiSpeed, Speedband etc.

Suggestion 8:
If you need to reinstall the ActiveX controls (because they may have become
corrupt):-

Follow this article -

The Windows Update Web site and the Microsoft Update Web site do not scan
for updates when you repair a failed installation of Windows XP Service Pack
2 or of Windows XP Service Pack 1
http://support.microsoft.com/kb/916259

If nothing above helps, post back with further information as suggested by
PA Bear.

This posting is assuming you are using Windows XP.

"klantee" wrote:

> I have set windows update to automatically download and install updates, but
> for the last few months it refuses to do so. The update does not start at the
> schedulled time of which i've set it to update, and when i do it manually,
> all i get is the green progress ber going across the time and time again.
> This will go on for hours without update downloading at all!!! Can anyone
> tell me why?!
>

Thanks for all your help, but before i had chance to try the options you have
given me, i started my laptop and windows started to crash on me, i then
decided to shut down the laptop via the power button (as the laptop was not
responding to anything else),and on restart i chose the safe mode option.
When windows loaded on, i waited for about 1 minute, and then restarted the
laptop again, on restart, the windows update started to work! meaning, the
updates started to download and install. As it stands, my PC is now up to
date and the windows update program seems to be working fine. I will wait
untill the next update is due and let you know what happens. Thanks again for
you input.

"TaurArian" wrote:

> Start here: -
>
> If you have a Wireless Router:-
> In the security tab, make sure you aren't blocking AcitveX.
>
> Other possible reasons :-
>
> Internet Explorer temporary files corrupted.
> Background Intelligent and Event Log service not started
> SoftwareDistribution folder has become corrupted
> You may need to re-registered some dlls files
> You may need to add Windows Update to the Trusted Sites Zone:
> Spyware.
> Third party programs running in background.
> ActiveX controls corrupted
>
> Suggestion 1:-
> Clearing Temporary Internet files, cookies and history in Internet Explorer
>
> Tools>Internet Options>General
> You’ll see Delete Cookies, Delete files, Delete History
>
> NB: "Delete all offline content", will delete all files needed to browse the
> websites offline.
>
> Reboot and try Windows Update again.
>
> Suggestion 2:-
> Check that the Background Intelligent Transfer Service to is set to
> Automatic and verify the Status is Started.
>
> Click Start, Choose Run, and in the Run box, type services.msc, Click OK
> Locate the Background Intelligent Transfer Service service, and right-click
> to select it.
> Select Properties, and in the Startup Type list, select Automatic. Verify
> the service Status is Started. Click OK.
> Check that the Set Event Log service is set to Automatic and verify that the
> Status is Started
> Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
> Locate the Event Log service, and right-click to select it.
> Select Properties., and in the Startup type list, select Automatic. Verify
> the Service status is Started. Click OK.
> Register qmgr.dll and qmgrprxy.dll
> Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
> Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll,
> Click OK.
>
> Suggestion 3:-
> It is possible that the contents of the SoftwareDistribution folder have
> become corrupted, so try renaming the SoftwareDistribution folder
>
> Click Start, Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Stop.
> Stopping the service will take a moment.
>
> Rename the "SoftwareDistribution" folder:
>
> Click Start, click Run, type: %systemroot%
> Click OK.
> Right-click the SoftwareDistribution folder, and then click Rename.
> Type SoftwareDistribution.old, and then press ENTER to rename this folder.
> Click Start. Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Start.
> Starting the service will take a moment.
>
> Please note that your update history is contained in the "datastore" folder
> and when you rename the Software Distribution folder, the history is lost but
> it's not important. You can if need be, copy the contents back from the
> renamed softwareDistribution.old folder. Losing the history of Windows
> Updates is not important.
>
> Suggestion 4:-
> Certain files may have become unregistered, and you will need to register
> them again:-
>
> Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll,
> Click OK.
>
> Do the same for the other files:-
>
> wucltui.dll
> wuaueng.dll
> wuapi.dll
> jscript.dll
> MSXML.DLL
> MSXML2.DLL
> MSXML3.DLL
>
> Suggestion 5:-
> Add Windows Update to the Trusted Sites Zone:
>
> Please note that Security settings in Internet Explorer must be set to
> Medium or lower for ActiveX files to correctly pass to your computer.
> Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be
> affected by the lowering of Security settings. Your current security settings
> for all other Web sites will remain as they are currently configured.
>
> Open Internet Explorer, click Tools, and then click Internet Options, Click
> Security. Click Trusted Sites Zone. Click Sites.
>
> Clear the Require server verification (https for all sites in this zone
> check box.
>
> Use the Add button next to the Add this Web site to the zone box to add the
> following sites:
>
> http://*.update.microsoft.com
> https://*.update.microsoft.com
> http://download.windowsupdate.com
> Suggestion 6:-
> The below links assist you in checking your system for parasites:-
>
> http://aumha.org/a/noads.htm
>
> http://inetexplorer.mvps.org/tshoot.html
>
> Please note that some malware may kill the internet connection when it is
> removed, the program on the link below will enable you to regain the internet
> connection.
> http://www.cexx.org/lspfix.htm
>
> Spyware Programs links:-
>
> http://www.microsoft.com/athome/secu...e/default.mspx
> (Windows Defender)
>
> www.lavasoftusa.com Ad-Aware
>
> www.security.kolla.de Spybot
>
> Suggestion 7:-
> Make sure you haven’t got anything blocking Windows Update like Nortons,
> Zonealarm etc
>
> Also make sure you don’t have a Web Accelerator working in the background
> such as NetZerio, HiSpeed, Speedband etc.
>
> Suggestion 8:
> If you need to reinstall the ActiveX controls (because they may have become
> corrupt):-
>
> Follow this article -
>
> The Windows Update Web site and the Microsoft Update Web site do not scan
> for updates when you repair a failed installation of Windows XP Service Pack
> 2 or of Windows XP Service Pack 1
> http://support.microsoft.com/kb/916259
>
> If nothing above helps, post back with further information as suggested by
> PA Bear.
>
> This posting is assuming you are using Windows XP.
>
> "klantee" wrote:
>
> > I have set windows update to automatically download and install updates, but
> > for the last few months it refuses to do so. The update does not start at the
> > schedulled time of which i've set it to update, and when i do it manually,
> > all i get is the green progress ber going across the time and time again.
> > This will go on for hours without update downloading at all!!! Can anyone
> > tell me why?!
> >