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updates won't install-trying to run a recommended string. Need help

 
 
anna
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Posts: n/a

 
      12-28-2008
I started this Windows Update adventure becasuse Update KB936181 will not
install. [running Vista Home Premium SP2 on new computer]

I found where I am supposed to install KB941833. But when I try to install
it, I get the error message "Error Opening Log file. Verify that the
specified log file location exists and is writable."

So I followed the help links on the KB941833 page to this page
http://support.microsoft.com/kb/278674 I am trying to run a string but
don't understand what I need to put in the string to tell it where the .ocx
file is located.

This is the string. What do I put in this part <pathofocx>
The string is click Start, click Run, and then type regsvr32
<pathofocx>\xmlVersion.ocx (where <pathofocx> is the path to the .ocx file).

I have tried putting in c: but obviously that is not what the run code it
looking for.

Please don't delete this question. If this is not the right group to post
to, I need to know where to post it.

--
@nna

 
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PA Bear [MS MVP]
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Posts: n/a

 
      12-29-2008
> I started this Windows Update adventure becasuse Update KB936181 will not
> install. [running Vista Home Premium SP2 on new computer]


Uninstall Vista SP2 *Beta* via Control Panel | Security | Windows Update |
View installed updates, reboot twice, then run Windows Update manually and
install any Important updates offered (i.e., KB936181). If a Root
Certificates update is listed in the Optional Updates category, install it
to take full advantage of IE7's enhanced security.

If still no joy:

1. See the "Known issues" & "More information" sections of
http://support.microsoft.com/kb/936181; or...

2. Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB936181).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

anna wrote:
> I started this Windows Update adventure becasuse Update KB936181 will not
> install. [running Vista Home Premium SP2 on new computer]
>
> I found where I am supposed to install KB941833. But when I try to
> install
> it, I get the error message "Error Opening Log file. Verify that the
> specified log file location exists and is writable."
>
> So I followed the help links on the KB941833 page to this page
> http://support.microsoft.com/kb/278674 I am trying to run a string but
> don't understand what I need to put in the string to tell it where the
> .ocx
> file is located.
>
> This is the string. What do I put in this part <pathofocx>
> The string is click Start, click Run, and then type regsvr32
> <pathofocx>\xmlVersion.ocx (where <pathofocx> is the path to the .ocx
> file).
>
> I have tried putting in c: but obviously that is not what the run code it
> looking for.
>
> Please don't delete this question. If this is not the right group to post
> to, I need to know where to post it.


 
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anna
Guest
Posts: n/a

 
      12-29-2008
"PA Bear [MS MVP]" <> wrote in message
news:%23do$...
> Uninstall Vista SP2 *Beta* via Control Panel | Security | Windows Update |
> View installed updates, reboot twice, then run Windows Update manually and
> install any Important updates offered (i.e., KB936181). If a Root
> Certificates update is listed in the Optional Updates category, install it
> to take full advantage of IE7's enhanced security.
>


I made a mistake, I have SP1 on my Vista computer. Got it confused with my
XP machine which has SP2.

I will let you know if I find anything that will correct the continuious
inability to install KB936181. Maybe I will need to call MS.



@nna

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      12-29-2008
Thanks for your feedback, Anna. Good luck.

anna wrote:
> I made a mistake, I have SP1 on my Vista computer. Got it confused with
> my
> XP machine which has SP2.
>
> I will let you know if I find anything that will correct the continuious
> inability to install KB936181. Maybe I will need to call MS.

<paste>
PA Bear [MS MVP] wrote:
>> I started this Windows Update adventure becasuse Update KB936181 will not
>> install. [running Vista Home Premium SP2 on new computer]

>
> Uninstall Vista SP2 *Beta* via Control Panel | Security | Windows Update |
> View installed updates, reboot twice, then run Windows Update manually and
> install any Important updates offered (i.e., KB936181). If a Root
> Certificates update is listed in the Optional Updates category, install it
> to take full advantage of IE7's enhanced security.
>
> If still no joy:
>
> 1. See the "Known issues" & "More information" sections of
> http://support.microsoft.com/kb/936181; or...
>
> 2. Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY
> in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is
> related
> to a Security Update and cite the update's KB number (e.g., KB936181).
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available
> through
> your usual support contacts.
>
> anna wrote:
>> I started this Windows Update adventure becasuse Update KB936181 will not
>> install. [running Vista Home Premium SP2 on new computer]
>>
>> I found where I am supposed to install KB941833. But when I try to
>> install
>> it, I get the error message "Error Opening Log file. Verify that the
>> specified log file location exists and is writable."
>>
>> So I followed the help links on the KB941833 page to this page
>> http://support.microsoft.com/kb/278674 I am trying to run a string but
>> don't understand what I need to put in the string to tell it where the
>> .ocx
>> file is located.
>>
>> This is the string. What do I put in this part <pathofocx>
>> The string is click Start, click Run, and then type regsvr32
>> <pathofocx>\xmlVersion.ocx (where <pathofocx> is the path to the .ocx
>> file).
>>
>> I have tried putting in c: but obviously that is not what the run code it
>> looking for.
>>
>> Please don't delete this question. If this is not the right group to
>> post
>> to, I need to know where to post it.


 
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