Upgraded to Office XP then lost OE 6

Hello. We are running Windows XP-SP2, IE 6-SP1, and we were running OE 6.
Today we upgraded from Office 2000 to Office XP and downloaded and installed
critical updates. Now we cannot find OE 6 in our Program Files, and we did a
search and it seems to have lost a few of our newest email storage .dbx
files. When we try to launch OE, we get an error that says:

Outlook Express has encountered a problem and needs to close. We are sorry
for the inconvenience.
If you were in the middle of something, the information you were working on
might be lost.
Restart Outlook Express.
Please tell Microsoft about this problem
We have created an error report that you can send to help us improve Outlook
Express. We will treat this report as confidential and anonymous.
To see what data this error report contains, click here.

And then this error message windows closes so quickly we cannot type
anything into it. Have we lost our OE? Can we restore OE without losing our
email? We did a Google search for this error and the only suggestions we
could find so far recommend uninstalling IE and reinstalling....scary! Any
thoughts would be helpful.

"wr4fsu",

I am sorry you are hitting this issue. I believe a different newsgroup
would provide far more expertise at this problem than you might find here.
Here are some possible newsgroups:

microsoft.public.windows.inetexplorer.ie6.outlooke xpress

I really do want to help, so please cross post back here and let us know
what the solution was.

Sincerely,

Pat Walters [MSFT]


"wr4fsu" <> wrote in message
news:C778EDD0-A2EF-4FC4-B61F-...
> Hello. We are running Windows XP-SP2, IE 6-SP1, and we were running OE 6.
> Today we upgraded from Office 2000 to Office XP and downloaded and
installed
> critical updates. Now we cannot find OE 6 in our Program Files, and we
did a
> search and it seems to have lost a few of our newest email storage .dbx
> files. When we try to launch OE, we get an error that says:
>
> Outlook Express has encountered a problem and needs to close. We are sorry
> for the inconvenience.
> If you were in the middle of something, the information you were working
on
> might be lost.
> Restart Outlook Express.
> Please tell Microsoft about this problem
> We have created an error report that you can send to help us improve
Outlook
> Express. We will treat this report as confidential and anonymous.
> To see what data this error report contains, click here.
>
> And then this error message windows closes so quickly we cannot type
> anything into it. Have we lost our OE? Can we restore OE without losing
our
> email? We did a Google search for this error and the only suggestions we
> could find so far recommend uninstalling IE and reinstalling....scary!
Any
> thoughts would be helpful.