Upgrading from Home basic to Home premium-all things not installed

I have a Compaq SR5110 that came with Windows Home Basic and I just purchased
the Upgrade to Vista Home Premium to upgrade. I go through all the processes
as far as I know and it gets to the end with no problems identified and when
its gets to completing the installation at the end of it is says a couple
things havn't been installed and says that it will take you back to the
original Vista installation of the basic. And I click yes and then I have to
start over and I have now done this several hour process twice. I have turn
off my anti virus and am not sure what else to do. Do I just close out the
dialoug that says to go back to the original and see what happens with out
saying yes????
Need some help please.

Thanks,
Bobbyr

"Bobby" <> wrote in message
news:AB517A93-7243-4D1C-9498-...
>I have a Compaq SR5110 that came with Windows Home Basic and I just
>purchased
> the Upgrade to Vista Home Premium to upgrade. I go through all the
> processes
> as far as I know and it gets to the end with no problems identified and
> when
> its gets to completing the installation at the end of it is says a couple
> things havn't been installed and says that it will take you back to the
> original Vista installation of the basic. And I click yes and then I have
> to
> start over and I have now done this several hour process twice. I have
> turn
> off my anti virus and am not sure what else to do. Do I just close out
> the
> dialoug that says to go back to the original and see what happens with out
> saying yes????
> Need some help please.
>
> Thanks,
> Bobbyr

It appears you are talking about an 'upgrade' and not 'update'.
Would suggest you subscribe to one of the below - general perhaps.

Vista newsgroups:
microsoft.public.windows.vista.general
microsoft.public.windows.vista.administration_acco unt
microsoft.public.windows.vista.hardware_devices
microsoft.public.windows.vista.installation_setup
microsoft.public.windows.vista.mail
microsoft.public.windows.vista.networking_sharing
microsoft.public.windows.vista.performance_mainten ance
microsoft.public.windows.vista.print_fax_scan
microsoft.public.windows.vista.security

Antioch

We're all about Windows Updates here, not Windows upgrades.

Forwarded from Windows Update to Vista.Installation_Setup and Vista General
via crosspost.

Vista-specific newsgroups include:

microsoft.public.windows.vista.administration_acco unts_passwords
microsoft.public.windows.vista.file_management
microsoft.public.windows.vista.games
microsoft.public.windows.vista.general
microsoft.public.windows.vista.hardware_assessment
microsoft.public.windows.vista.hardware_devices
microsoft.public.windows.vista.installation_setup
microsoft.public.windows.vista.mail
microsoft.public.windows.vista.music_pictures_vide o
microsoft.public.windows.vista.networking_sharing
microsoft.public.windows.vista.performance_mainten ance
microsoft.public.windows.vista.print_fax_scan
microsoft.public.windows.vista.security
--
~Robear Dyer (PA Bear)
MS MVP-Internet Explorer, Mail, Consumer Security, Windows Desktop
Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Bobby wrote:
> I have a Compaq SR5110 that came with Windows Home Basic and I just
> purchased the Upgrade to Vista Home Premium to upgrade. I go through all
> the processes as far as I know and it gets to the end with no problems
> identified and when its gets to completing the installation at the end of
> it is says a couple things havn't been installed and says that it will
> take
> you back to the original Vista installation of the basic. And I click yes
> and then I have to start over and I have now done this several hour
> process
> twice. I have turn off my anti virus and am not sure what else to do. Do
> I just close out the dialoug that says to go back to the original and see
> what happens with out saying yes????
> Need some help please.
>
> Thanks,
> Bobbyr

I had exactly the same problem (although my machine is an SR5030). I
downloaded the key from Windows Anytime Upgrade, received the installation CD
about 10 days later, ran the program as prescribed and wound up with the same
result you did. "one or two elements could not be installed; upgrade
unsuccessful; please wait while the original OS is restored." Have no
idea what the problem is or how to fix it.
--
jj


"Bobby" wrote:

> I have a Compaq SR5110 that came with Windows Home Basic and I just purchased
> the Upgrade to Vista Home Premium to upgrade. I go through all the processes
> as far as I know and it gets to the end with no problems identified and when
> its gets to completing the installation at the end of it is says a couple
> things havn't been installed and says that it will take you back to the
> original Vista installation of the basic. And I click yes and then I have to
> start over and I have now done this several hour process twice. I have turn
> off my anti virus and am not sure what else to do. Do I just close out the
> dialoug that says to go back to the original and see what happens with out
> saying yes????
> Need some help please.
>
> Thanks,
> Bobbyr