Upgrading from vista home to ultimate problem

My son has an HP tablet laptop, 2 months old, with vista home premium sp1.
His college is wanting an upgrade to vista ultimate. we bought the upgrade
through the school. When we go to upgrade, it will not let us upgrade, only
do a full install. Message says, "you must upgrade to a newer version
first". the upgrade disk has a date of 9/2/2007, laptop is much newer. Can
anyone help with this?

We're all about Windows Updates here, not upgrading Windows.

Forwarded to microsoft.public.windows.vista.installation_setup newsgroup via
crosspost.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


david wrote:
> My son has an HP tablet laptop, 2 months old, with vista home premium sp1.
> His college is wanting an upgrade to vista ultimate. we bought the
> upgrade
> through the school. When we go to upgrade, it will not let us upgrade,
> only
> do a full install. Message says, "you must upgrade to a newer version
> first". the upgrade disk has a date of 9/2/2007, laptop is much newer.
> Can
> anyone help with this?

You must return the Ultimate upgrade edition to the vendor and request a
copy that includes SP1. There is no means that anyone can instruct you on
how to upgrade because it is not possible. The problem is that you received
an out of date product that does not include SP1. Since your son's computer
shipped with SP1 integrated it is not possible to remove SP1 from it. The
issue is that the version on the upgrade product must be at the same level
or higher than the software on the computer. Since it is not there is no
way to use the product you recieved.

"PA Bear [MS MVP]" <> wrote in message
news:...
> We're all about Windows Updates here, not upgrading Windows.
>
> Forwarded to microsoft.public.windows.vista.installation_setup newsgroup
> via crosspost.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> david wrote:
>> My son has an HP tablet laptop, 2 months old, with vista home premium
>> sp1.
>> His college is wanting an upgrade to vista ultimate. we bought the
>> upgrade
>> through the school. When we go to upgrade, it will not let us upgrade,
>> only
>> do a full install. Message says, "you must upgrade to a newer version
>> first". the upgrade disk has a date of 9/2/2007, laptop is much newer.
>> Can
>> anyone help with this?
>

Colin Barnhorst wrote:

> You must return the Ultimate upgrade edition to the vendor and request a
> copy that includes SP1. There is no means that anyone can instruct you
> on how to upgrade because it is not possible.

An upgrade installation may be impossible. However, he could back up his data
and then do a clean install, which is safer anyway. Of course this will mean
reinstalling any applications that are present.

Harry.

He can't do a clean install unless it is an x64 dvd because of the upgrade
product key. He might be able to do a custom install. But the college
needs to get him an SP1 version. Remember, he has a tablet. I'm pretty
sure they would have to get into drivers and the whole bit. It is better to
get the right product and keep away from that.

"Harry Johnston [MVP]" <> wrote in message
news:...
> Colin Barnhorst wrote:
>
>> You must return the Ultimate upgrade edition to the vendor and request a
>> copy that includes SP1. There is no means that anyone can instruct you
>> on how to upgrade because it is not possible.
>
> An upgrade installation may be impossible. However, he could back up his
> data and then do a clean install, which is safer anyway. Of course this
> will mean reinstalling any applications that are present.
>
> Harry.

[What a mess!]

Colin Barnhorst wrote:
> He can't do a clean install unless it is an x64 dvd because of the upgrade
> product key. He might be able to do a custom install. But the college
> needs to get him an SP1 version. Remember, he has a tablet. I'm pretty
> sure they would have to get into drivers and the whole bit. It is better
> to
> get the right product and keep away from that.
>
> "Harry Johnston [MVP]" <> wrote in message
> news:...
>> Colin Barnhorst wrote:
>>
>>> You must return the Ultimate upgrade edition to the vendor and request a
>>> copy that includes SP1. There is no means that anyone can instruct you
>>> on how to upgrade because it is not possible.
>>
>> An upgrade installation may be impossible. However, he could back up his
>> data and then do a clean install, which is safer anyway. Of course this
>> will mean reinstalling any applications that are present.
>>
>> Harry.

Thanks everyone. I will see if the college is helpful or not. Also, does a
custom install wipe out all the files like a clean one would?

"PA Bear [MS MVP]" wrote:

> [What a mess!]
>
> Colin Barnhorst wrote:
> > He can't do a clean install unless it is an x64 dvd because of the upgrade
> > product key. He might be able to do a custom install. But the college
> > needs to get him an SP1 version. Remember, he has a tablet. I'm pretty
> > sure they would have to get into drivers and the whole bit. It is better
> > to
> > get the right product and keep away from that.
> >
> > "Harry Johnston [MVP]" <> wrote in message
> > news:...
> >> Colin Barnhorst wrote:
> >>
> >>> You must return the Ultimate upgrade edition to the vendor and request a
> >>> copy that includes SP1. There is no means that anyone can instruct you
> >>> on how to upgrade because it is not possible.
> >>
> >> An upgrade installation may be impossible. However, he could back up his
> >> data and then do a clean install, which is safer anyway. Of course this
> >> will mean reinstalling any applications that are present.
> >>
> >> Harry.
>
>

Sorry, one more question. the school wanted us to upgrade to play better on
their network. Is that really necessary or is home premium good enough for
network play?

"PA Bear [MS MVP]" wrote:

> [What a mess!]
>
> Colin Barnhorst wrote:
> > He can't do a clean install unless it is an x64 dvd because of the upgrade
> > product key. He might be able to do a custom install. But the college
> > needs to get him an SP1 version. Remember, he has a tablet. I'm pretty
> > sure they would have to get into drivers and the whole bit. It is better
> > to
> > get the right product and keep away from that.
> >
> > "Harry Johnston [MVP]" <> wrote in message
> > news:...
> >> Colin Barnhorst wrote:
> >>
> >>> You must return the Ultimate upgrade edition to the vendor and request a
> >>> copy that includes SP1. There is no means that anyone can instruct you
> >>> on how to upgrade because it is not possible.
> >>
> >> An upgrade installation may be impossible. However, he could back up his
> >> data and then do a clean install, which is safer anyway. Of course this
> >> will mean reinstalling any applications that are present.
> >>
> >> Harry.
>
>

Original post:
> My son has an HP tablet laptop, 2 months old, with vista home premium sp1.
> His college is wanting an upgrade to vista ultimate. we bought the
> upgrade
> through the school...

There should be no difference whatsover between Vista Home Premium SP1 and
Vista Ultimate SP1 as far the the school's network is concerned, David.
Return the upgrade DVD for a refund.

Compate Vista editions:
http://www.microsoft.com/windows/pro...ns/choose.mspx

OT: Methinks the school may have been trying to improve their bottom line by
"pushing" Vista Ultimate. In any event, I sure hope your son's not studying
computer science at that school!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


david wrote:
> Sorry, one more question. the school wanted us to upgrade to play better
> on
> their network. Is that really necessary or is home premium good enough
> for
> network play?
>
> "PA Bear [MS MVP]" wrote:
>
>> [What a mess!]
>>
>> Colin Barnhorst wrote:
>>> He can't do a clean install unless it is an x64 dvd because of the
>>> upgrade
>>> product key. He might be able to do a custom install. But the college
>>> needs to get him an SP1 version. Remember, he has a tablet. I'm pretty
>>> sure they would have to get into drivers and the whole bit. It is
>>> better
>>> to
>>> get the right product and keep away from that.
>>>
>>> "Harry Johnston [MVP]" <> wrote in message
>>> news:...
>>>> Colin Barnhorst wrote:
>>>>
>>>>> You must return the Ultimate upgrade edition to the vendor and request
>>>>> a
>>>>> copy that includes SP1. There is no means that anyone can instruct
>>>>> you
>>>>> on how to upgrade because it is not possible.
>>>>
>>>> An upgrade installation may be impossible. However, he could back up
>>>> his
>>>> data and then do a clean install, which is safer anyway. Of course
>>>> this
>>>> will mean reinstalling any applications that are present.
>>>>
>>>> Harry.

The school may want him to log into one of their Domain Servers which he
cannot do with Home Premium
"PA Bear [MS MVP]" <> wrote in message
news:...
> Original post:
>> My son has an HP tablet laptop, 2 months old, with vista home premium
>> sp1.
>> His college is wanting an upgrade to vista ultimate. we bought the
>> upgrade
>> through the school...
>
> There should be no difference whatsover between Vista Home Premium SP1 and
> Vista Ultimate SP1 as far the the school's network is concerned, David.
> Return the upgrade DVD for a refund.
>
> Compate Vista editions:
> http://www.microsoft.com/windows/pro...ns/choose.mspx
>
> OT: Methinks the school may have been trying to improve their bottom line
> by "pushing" Vista Ultimate. In any event, I sure hope your son's not
> studying computer science at that school!
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> david wrote:
>> Sorry, one more question. the school wanted us to upgrade to play better
>> on
>> their network. Is that really necessary or is home premium good enough
>> for
>> network play?
>>
>> "PA Bear [MS MVP]" wrote:
>>
>>> [What a mess!]
>>>
>>> Colin Barnhorst wrote:
>>>> He can't do a clean install unless it is an x64 dvd because of the
>>>> upgrade
>>>> product key. He might be able to do a custom install. But the college
>>>> needs to get him an SP1 version. Remember, he has a tablet. I'm
>>>> pretty
>>>> sure they would have to get into drivers and the whole bit. It is
>>>> better
>>>> to
>>>> get the right product and keep away from that.
>>>>
>>>> "Harry Johnston [MVP]" <> wrote in message
>>>> news:...
>>>>> Colin Barnhorst wrote:
>>>>>
>>>>>> You must return the Ultimate upgrade edition to the vendor and
>>>>>> request a
>>>>>> copy that includes SP1. There is no means that anyone can instruct
>>>>>> you
>>>>>> on how to upgrade because it is not possible.
>>>>>
>>>>> An upgrade installation may be impossible. However, he could back up
>>>>> his
>>>>> data and then do a clean install, which is safer anyway. Of course
>>>>> this
>>>>> will mean reinstalling any applications that are present.
>>>>>
>>>>> Harry.
>