urgent help! windows live messenger

cant login into msn live messenger, comes up with error 8100030d. what
is the problem and how do i fix it?
please help


--
emmy3007

Greetings Emmy,

Among other things, this error can popup if there's a problem with encryption in Windows.

Firstly, make sure your computer's date and time is set correctly. You can check this by
clicking on the clock in the corner.

Secondly, head over to https://account.live.com in Internet Explorer and attempt to log in
using your Windows Live ID. See if you get any errors there.

Finally, open up the main Messenger window (obviously not signed in), press the Alt key on
the keyboard to bring up the menu bar, choose Tools, then Options, then the Connection
category, and choose the Start button under the Connection TroubleShooter. Then answer back
with the tests that didn't pass.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"emmy3007" <> wrote in message
news:...
>
> cant login into msn live messenger, comes up with error 8100030d. what
> is the problem and how do i fix it?
> please help
>
>
> --
> emmy3007